歐洲 HMI 硬體用戶調查 2005：基準結果與顧客要求事項

本報告已在2011年07月19日停止出版。

簡介

目錄

IMS Research's "European HMI Hardware User Survey 2005 -- Benchmark Results and Customer Requirements" report has been specifically designed to help suppliers better understand their customers' views of products and services offered in comparison to their main competitors. This is the first time IMS Research has conducted this study for HMI hardware suppliers.

The information contained in this report has been obtained from an online survey which was developed independently by IMS Research. A link was then e-mailed out to users of HMI hardware across Europe. The questionnaire was split into two main sections. The first being a general section which reviews the requirements of HMI hardware users and identifies which factors have the most influence over a customers' choice of supplier and a ranking section, which asks users to rate up to three of their suppliers against certain criteria. These ranking results were used for the benchmarking part of the survey that ultimately decided which supplier was the HMI hardware vendor of the year for 2005.

"Product Reliability was identified as being the single most important factor when selecting which HMI hardware supplier to purchase from, with 29.2% of respondents specifying that this was the case. Another factor that was considered to be an important consideration when selecting which HMI hardware supplier to purchase from was "competitive price", mentioned by 21.3% of respondents."

This report is ideal for anyone looking for a highly detailed customer focused analysis of the European HMI hardware market. Areas of focus include the portable HMI hardware market, preferred HMI hardware communication protocols, and requirements for screen type and size.

Chapter 1 -- Introduction, Scope & Methodology

• 1.0 Introduction
• 1.1 Scope
  • 1.1.1 Product Definitions
  • 1.1.2 Geographic Scope
  • 1.1.3 Objectives
  • 1.1.4 Report Content
  • 1.1.5 Classification of Industry Sectors
• 1.2 Methodology

Chapter 2 -- General Results from the Survey of Users

• 2.0 Introduction
  • 2.0.1 Sample Size
• 2.1 Breakdown of Responses by Geographic Region
• 2.2 Breakdown of Responses by Company Activity
• 2.3 Breakdown of Responses by Industry Type
• 2.4 Number of HMI Hardware Products Purchased in 2004
• 2.5 Expected change in Amount of HMI Hardware Purchased
• 2.6 Respondents' Involvement in HMI Hardware Selection Process
• 2.7 Importance of Factors When Selecting a HMI Hardware Supplier
• 2.8 Single Most Important Factor When Selecting a HMI Hardware Supplier
• 2.9 Relocation of Company Production in the Last Three Years
• 2.10 Relocation of Company HMI Hardware Purchases in the Last Three Years
• 2.11 Proportion of Company HMI Hardware Purchases Relocated in the Last Three Years
• 2.12 Relocation of Company HMI Hardware Purchases by Region in the Last Three Years
• 2.13 Relocation of Company Production in the Next Three Years
• 2.14 Relocation of Company HMI Hardware Purchases in the Next Three Years
• 2.15 Proportion of Company HMI Hardware Purchases to be Relocated in the Next Three Years
• 2.16 Relocation of Company HMI Hardware Purchases by Region in the Next Three Years
• 2.17 Types of HMI Hardware Purchased
• 2.18 Respondents Portable HMI Hardware Requirements
• 2.19 When will Respondents Purchase Portable HMI Hardware?
• 2.20 Connection Method for Portable HMI Hardware
• 2.21 Integrated Features Required for HMI Hardware
• 2.22 Other Integrated Features Required for HMI Hardware
• 2.23 HMI Hardware Communication Protocols
• 2.24 Display Type Requirements for Text Displays / Text Operator Panels
• 2.25 Display Size Requirements for Graphical and Touch Screen Operator Interfaces
• 2.26 Display Type Requirements for Graphical and Touch Screen Operator Interfaces

Chapter 3 -- Company Specific Data

• 3.0 Introduction
  • 3.0.1 Comparative Company Performances for Measured Criteria
• 3.1 Comparative Analysis -- Competitive Price
• 3.2 Comparative Analysis -- Clear User Manuals
• 3.3 Comparative Analysis -- Product Reliability
• 3.4 Comparative Analysis -- Product Ease of Use
• 3.5 Comparative Analysis -- Leading Edge Technology
• 3.6 Comparative Analysis -- Good Technical Support
• 3.7 Comparative Analysis -- Ability to Customise Solutions
• 3.8 Comparative Analysis -- Overall Performance

Chapter 4 -- Company Rankings and HMI Hardware Vendor Award

• 4.0 Introduction
• 4.1 Methodology
• 4.2 The European HMI Hardware Vendor Award - 2005

Appendix 1 -- Written Responses from User Survey

List of Figures

• 2.1 Breakdown of Responses by Geographic Region
• 2.2 Breakdown of Responses by Company Activity
• 2.3 Breakdown of Responses by Industry Type
• 2.4 Number of HMI Hardware Products Purchased in 2004
• 2.5 Expected change in Amount of HMI Hardware Purchased
• 2.6 Respondents' Involvement in HMI Hardware Selection Process
• 2.7 Importance of Factors When Selecting HMI Hardware Suppliers
• 2.8 Single Most Important Factor When Selecting a HMI Hardware Supplier
• 2.9 Relocation of Company Production in the Last Three Years
• 2.10 Relocation of Company HMI Hardware Purchases in the Last Three Years
• 2.11 Proportion of Company HMI Hardware Purchases Relocated in the Last Three Years
• 2.12 Destination Location of Company HMI Hardware Purchases in the Last Three Years
• 2.13 Relocation of Company Production in the Next Three Years
• 2.14 Relocation of Company HMI Hardware Purchases in the Next Three Years
• 2.15 Proportion of Company HMI Hardware Purchases to be Relocated in the Next Three Years
• 2.16 Destination Location of Company HMI Hardware Purchases by Region in the Next Three Years
• 2.17 Types of HMI Hardware Purchased
• 2.18 Respondents Portable HMI Hardware Requirements
• 2.19 When will Respondents Purchase Portable HMI Hardware?
• 2.20 Connection Method for Portable HMI Hardware
• 2.21 Integrated Features Required for HMI Hardware
• 2.22 HMI Hardware Communication Protocol Requirements
• 2.23 Display Type Requirements for Text Displays / Text Operator Panels
• 2.24 Display Size Requirements for Graphical and Touch Screen Operator Interfaces
• 2.25 Display Type Requirements for Graphical and Touch Screen Operator Interfaces
• 3.1 Comparative Company Analysis for Competitive Price
• 3.2 Comparative Company Analysis for Clear User Manuals
• 3.3 Comparative Company Analysis for Product Reliability
• 3.4 Comparative Company Analysis for Product Ease of Use
• 3.5 Comparative Company Analysis for Leading Edge Technology
• 3.6 Comparative Company Analysis for Good Technical Support
• 3.7 Comparative Company Analysis for Ability to Customise Solutions
• 3.8 Comparative Company Analysis for Overall Performance

List of Tables

• ES.1 The European HMI Hardware Vendor Award - 2005
• 4.1 Weighting Factors for Measured Criteria
• 4.2 The European HMI Hardware Vendor Award -- 2005

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