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市場調查報告書
行動作業及企業應用程式市場(2011-2016年)
The Mobile Workforce and Enterprise Applications, 2011-2016
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行動作業及企業應用程式市場(2011-2016年) 是由出版商The Insight Research Corporation在2011年11月所出版的。
這份英文市場調查報告書價格從美金3995起跳。
無限技術完全的滲透進企業(企業)、不論事業規模企業不管以何種型態出現行動作業(移動性勞動力)的優點都可以受惠。企業逐漸擴充客戶服務中、新一代無線產品及服務、支援擴大的行動作業、促進更加聚有活力的企業應用程式的引進。今後數年間、透過IMS、3G網路、智慧型電話、及WiMAX機器、有線及無線應用程式的統合預測會逐漸的進展。
本報告書內容包括:行動作業及企業應用程式市場為焦點、無限技術、應用程式平台、及作業的趨勢之相關詳細分析、行動力及IP統合、以及FMC(固定和移動的融合)、IMS、及內容服務的現況及今後的趨勢檢證、企業無線服務需求的相關預測之提示等、內容綱要摘記如下:
第1章 實施摘要
- 何謂企業行動力
- 主要的企業行動力應用程式
- 企業行動力市場的區分
第2章 企業行動力的分類
- 企業行動力的定義
- 企業行動力的歷史
- 企業行動力的優點
- 促進企業行動力的主要應用程式
- VoIP(超語音IP)和FMC(固定和移動的融合)
- VoIP的發展
- 附加價值行動VoIP
- 何謂FMC
- VoIP對應行動電話和FMC
- 利益關係人(利害關係者)的展望
- 電子信箱和IM(簡訊)
- IM和電子信箱一起的理由
- 行動電子信箱的架構
- 企業電子信箱的特徴
- 電子郵件、行動、及娛樂
- 行動IM和簡報
- 行動IM和電子信箱的展望
- 會議及元件
- 行動會議的引進
- 網路會議的重要性
- 會議的標準規格
- 會議的利益關係人
- 機械對機械(M2M)通訊
- 無限的優越點
- M2M平台及應用程式
- 感應器元件
- M2M應用程式
- 利益關係人
- 銷售自動化(SFA)
- SFA vs CRM(客戶關係管理)
- SFA的因素
- 行動SFA
- SFA的結構
- SFA、雲端運算、及利益關係人
- 行動SFA的相關警告
第3章 個案研究
- 雲端運算和代管模式
- 個案研究
- 行動VoIP的個案研究:BroadSoft
- 行動電子信箱的個案研究:BlackBerry IM
- 行動會議的個案研究:AT&T Connect
- 行動M2M的個案研究:Telenor's Shepherd
- 行動SFA的個案研究:Salesforce.com
第4章 行動作業及企業應用程式的利益關係人(利害關係者)
- 利益關係人的概觀
- 機器廠商
- 電信業者
- OS平台影響者/持有者
- 應用程式開發者
- 行動力管理解決方案供應商
- 基礎架構供應商及系統整合企業
- 具有影響力的主要企業的介紹
- Apple
- AT&T
- Ericsson
- Good Technology
- Google
- iPass
- Microsoft
- Nokia
- Notify
- Novatel Wireless
- Pyxis
- Radvision
- Rhomobile
- RIM
- Salesforce.com
- SAP/Sybase
- Sierra Wireless
- Synchronica
- Verizon Wireless
- Visage Mobile
- Vodafone
第5章 市場預測
- 智慧型電話及可攜式
- 無限檔案服務
- 企業解決方案
- 預測區分
- 預測方法
- 應用程式解決方案收入預測的計算
- 無限檔案服務收入預測的計算
- 全企業行動力市場的預測
- VoIP和FMC
- 電子信箱和IM
- 會議及元件
- M2M
- SFA
- 結論
圖表清冊
Abstract
Wireless technology has fully penetrated enterprises and enabled businesses of
all sizes to experience some benefits of a mobile workforce. As enterprises
increasingly look to expand customer service, the next generation of wireless
products and services will enable more robust enterprise applications to
support an expanded mobile workforce. Over the past decade, wireless networks,
devices, and applications have been developed to support the most basic
enterprise applications, such as voice, email, ordering, and tracking. These
developments were largely independent of the enterprise applications on the
wireline side, which were expanding to support broadband access to intranet
and internet applications. The next few years will see an increasing
integration of wireline and wireless applications, enabled by new
technologies, such as IMS, 3G networks, smart phones, and WiMAX devices.
This report will provide a detailed analysis of the wireless technologies,
application platforms, and workforce trends that will accompany this
integration. Carriers, device manufacturers, software companies, and
application providers are swarming around this market, searching for the key
set of features needed to win in the high-margin, enterprise application
space. Mobility and IP convergence will be examined, along with fixed-mobile
convergence, IMS, and content services. Insight will provide forecasts of
enterprise wireless service demand by wireless application type as well as
demand by vertical industry.
Table of Contents
Chapter - I
EXECUTIVE SUMMARY
- 1.1. What is Enterprise Mobility
- 1.2. The Key Enterprise Mobility Applications
- 1.2.1. FMC and VoIP
- 1.2.2. IM and E-mail
- 1.2.3. Conferencing and Collaboration
- 1.2.4. Mobility Machine-to-Machine Communications
- 1.2.5. Sales Force Automation
- 1.3. Segmenting the Enterprise Mobility Marketplace
Chapter - II
TAXONOMY OF ENTERPRISE MOBILITY
- 2.1. Definition of Enterprise Mobility
- 2.2. History of Enterprise Mobility
- 2.2.1. Increasing Importance of Mobile Data
- 2.2.2. The Paradigm Shift in Enterprise Applications
- 2.3. Benefits of Enterprise Mobility
- 2.4. Principal Applications Driving Enterprise Mobility
- 2.5. VoIP and FMC
- 2.5.1. Evolution of VoIP
- 2.5.2. The Added Value Mobile VoIP
- 2.5.3. What is FMC?
- 2.5.4. VoIP-Enabled Mobile Phones and FMC
- 2.5.5. Stakeholder Prospects
- 2.6. E-mail and IM
- 2.6.1. Why Join IM and E-mail?
- 2.6.2. Mobile E-mail Architecture
- 2.6.3. Characteristics of Enterprise E-mail
- 2.6.4. E-mail, Mobility and Enterprises
- 2.6.5. Mobile IM and Presence
- 2.6.6. Prospects for Mobile IM and E-mail
- 2.7. Conferencing and Collaboration
- 2.7.1. Mobile Conferencing Implementation
- 2.7.2. The Importance of Web Conferencing
- 2.7.3. Conferencing Standards
- 2.7.4. Conferencing Stakeholders
- 2.8. Machine to Machine (M2M) Communications
- 2.8.1. The Wireless Advantage
- 2.8.2. M2M Platforms and Applications
- 2.8.3. Sensor Modules
- 2.8.5. M2M Applications
- 2.8.6. The Stakeholders
- 2.9. Sales Force Automation
- 2.9.1. SFA versus CRM
- 2.9.2. Elements of SFA
- 2.9.3. Mobile SFA
- 2.9.4. Anatomy of SFA
- 2.9.5. SFA, Cloud Computing, & Stakeholders
- 2.9.6. Mobile SFA Caveats
Chapter - III
CASE STUDIES
- 3.1. Cloud Computing and the Hosted Model
- 3.2. Case Studies
- 3.2.1. Mobile VoIP Case: BroadSoft
- 3.2.2. Mobile E-mail Case: BlackBerry IM
- 3.2.3. Mobile Conferencing Case: AT&T Connect
- 3.2.4. Mobile M2M Case: Telenor's Shepherd
- 3.2.5. Mobile SFA Case: Salesforce.com
Chapter - IV
MOBILE WORKFORCE AND ENTERPRISE APPLICATION STAKEHOLDERS
- 4.1. Overview of the stakeholder landscape
- 4.2. Device Makers
- 4.3. Operators
- 4.4. OS Platform Influencers/Owners
- 4.5. Application Developers
- 4.6. Mobility Management Solution Providers
- 4.7. Infrastructure Providers and System Integrators
- 4.8. Profiles of Influential Players
- 4.8.1. Apple
- 4.8.2. AT&T
- 4.8.3. Ericsson
- 4.8.4. Good Technology
- 4.8.5. Google
- 4.8.6. iPass
- 4.8.7. Microsoft
- 4.8.8. Nokia
- 4.8.9. Notify
- 4.8.10. Novatel Wireless
- 4.8.11. Pyxis
- 4.8.12. Radvision
- 4.8.13. Rhomobile
- 4.8.14. RIM
- 4.8.15. Salesforce.com
- 4.8.16. SAP/Sybase
- 4.8.17. Sierra Wireless
- 4.8.18. Synchronica
- 4.8.19. Verizon Wireless
- 4.8.20. Visage Mobile
- 4.8.21. Vodafone
Chapter - V
MARKET FORECASTS
- 5.1. Smartphones and Tablets
- 5.2. Wireless Data Services
- 5.3. Enterprise Solutions
- 5.4. Forecast Segments
- 5.5. Forecasting Methodology
- 5.5.1. Computation of Application Solution Revenue Forecasts
- 5.5.2. Computation of Wireless Data Service Revenue Forecasts
- 5.6. Overall Enterprise Mobility Market Forecast
- 5.7. VoIP and FMC
- 5.8. E-mail and IM
- 5.9. Conferencing and Collaboration
- 5.10. M2M
- 5.11. SFA
- 5.12. Conclusion
Table of Figures
Chapter - I
- I-1. AT&T Connect Application Participant Status as Viewed on iPhone
- I-2. Dashboard Utility for iPhone from Salesforce.com
- I-3. Global Market for Enterprise Mobility Solutions
Chapter - II
- II-1. US Wireless Average Minutes Per Local Call
- II-2. Enterprise VoIP Network Architecture on a Public IP Network
- II-3. VoIP Network Within Individual Enterprise Location
- II-4. Mobile Soft Phone by eSky for iPhone
- II-5. FMC and VoIP Interplay in Enterprise Setups
- II-6. Simplified Common Architecture for Enterprise Mobile E-mail and IM
- II-7. Video Conferencing Architecture
- II-8. Fuze Meeting for iPad 2
- II-9. Analogy Between Web server/Web app w/ M2M Platform/ Connected App
- II-10. AirPrime WS Modules from Sierra Wireless
- II-11. M2M Components and Application Ecosystem
- II-12. On-Premise Mobile SFA Architecture
- II-13. Microsoft Dynamics Architecture
Chapter - III
- III-1. BroadSoft's Mobile Manager Architecture
- III-2. The BlackBerry Bold 9000 Smartphone
- III-3. Participant Status as Viewed on iPhone
- III-4. Whiteboard in AT&T Connect for iPhones
- III-5. Shepherd Plug-in Framework from Telenor Objects
- III-6. Dashboard Utility for iPhone from Salesforce.com
Chapter - IV
- IV-1 Unwired Platform from Sybase
Chapter - V
- V-1. Global Market for Enterprise Mobility Solutions
- V-2. Global Cellular Operator Revenues for Enterprise Mobility Solutions
- V-3. Global Market for Enterprise Mobility Solutions, by Region
- V-4. Global Market for VoIP and FMC Solutions, by Region
- V-5. Global Market for E-mail and IM Solutions, by Region
- V-6. Global Market for M2M Solutions, by Region
- V-7. Global Market for SFA Solutions, by Region
Table of Tables
Chapter - IV
- IV-1. Sum.of Roles Performed by Select Influential Enterprise Mobile App
Stakeholders
- IV-2. Websites and HQ Locations of Companies Analyzed in the Report
Chapter - V
- V-1. Global Market for Enterprise Mobility Solutions
- V-2. Global Cellular Operator Revenues for Enterprise Mobility Solutions
- V-3. Global Market for Enterprise Mobility Solutions, by Implementation
Type
- V-4. Global Market for Enterprise Mobility Solutions, by Business Vertical
- V-5. Global Market for Enterprise Mobility Solutions, by Region
- V-6. Distribution of Solution and Data Services Revenues for VoIP and FMC
- V-7. Global Market for VoIP and FMC Solutions, by Implementation Type
- V-8. Global Market for VoIP and FMC Solutions, by Business Vertical
- V-9. Global Market for VoIP and FMC Solutions, by Region
- V-10. Distribution of Solution and Data Services Revenues for E-mail and IM
- V-11. Global Market for E-mail and IM Solutions, by Implementation Type
- V-12. Global Market for E-mail and IM Solutions, by Business Vertical
- V-13. Global Market for E-mail and IM Solutions, by Region
- V-14. Dist. Of Solution and Data Services Rev. for Conferencing and
Collaboration
- V-15. Global Market for Conf. and Collaboration Solutions, by
Implementation Type
- V-16. Global Market for Conf. and Collaboration Solutions, by Business
Vertical
- V-17. Global Market for Conf. and Collaboration Solutions, by Region
- V-18. Dist. Of Solution and Data Services Revenues for M2M
- V-19. Global Market for M2M Solutions, by Implementation Type
- V-20. Global Market for M2M Solutions, by Business Vertica
- V-21. Global Market for M2M Solutions, by Region
- V-22. Dist. Of Solution and Data Services Revenues for SFA
- V-23. Global Market for SFA Solutions, by Implementation Type
- V-24. Global Market for SFA Solutions, by Business Vertical
- V-25. Global Market for SFA Solutions, by Region
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