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市場調查報告書

商務流程·即服務 (BPaaS)的全球市場:2016 - 2020年

Global Business Process-as-a-Service Market 2016-2020

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 361613
出版日期 內容資訊 英文 73 Pages
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商務流程·即服務 (BPaaS)的全球市場:2016 - 2020年 Global Business Process-as-a-Service Market 2016-2020
出版日期: 2016年06月16日 內容資訊: 英文 73 Pages
簡介

全球商務流程·即服務 (BPaaS) 市場預測在2016年∼2020年間將以用11.81%的年複合成長率 (年度複合成長率) 成長。

本報告提供全球商務流程·即服務 (BPaaS) 市場相關調查分析,提供您市場規模與成長率,市場趨勢,市場的推動要素與課題,市場機會驗證,再加上主要供應商等相關的系統性資訊。

第1章 摘要整理

  • 焦點

第2章 調查範圍

  • 市場概要
  • 主要供應商的服務

第3章 市場調查手法

  • 調查手法
  • 經濟指標

第4章 簡介

  • 主要市場焦點

第5章 市場形勢

  • 市場概要
  • 市場規模與預測
  • 波特的五力分析

第6章 市場區隔:各類服務

  • 全球BPaaS市場:各類服務
  • HR服務
  • 電子商務服務
  • 付款服務
  • 客戶管理服務
  • 金融·會計服務
  • 其他服務

第7章 地區區分

  • 全球BPaaS市場:各地區
  • 南北美洲
  • 歐洲·中東·非洲 (EMEA)
  • 亞太地區 (APAC)

第8章 市場成長的促進要素

第9章 促進要素的影響

第10章 市場課題

第11章 促進要素·課題的影響

第12章 市場趨勢

第13章 業者情勢

  • 競爭情形
  • 主要供應商
  • 其他有潛力的供應商

第14章 主要供應商分析

  • Accenture
  • Cognizant Technology Solutions
  • IBM
  • Infosys
  • TCS

第15章 附錄

第16章 關於Technavio

圖表清單

目錄
Product Code: IRTNTR9586

About the Business Process-as-a-Service Market

BPaaS or cloud-based BPO services refer to the delivery of BPO services from the cloud. BPO solutions are hosted on remote infrastructure and managed by cloud providers. BPaaS reduces labor count through automation and cuts costs in the process. Specialized HR solutions, contact centers, payroll, and F&A are some of the solutions delivered through BPaaS.

BPaaS services are automated through a cloud platform. Similar to other cloud-based services, it is subscription based. Traditional BPO businesses are mostly process-oriented and specialize in transitioning client processes, such as F&A, HR, supply chain management, and procurement. They help deliver services with predictable costs, reliability, and quality after careful optimization. BPaaS encompasses all these service areas with cost savings and efficiencies.

Technavio's analysts forecast the global business process-as-a-service market to grow at a CAGR of 11.81% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global business process-as-a-service market for 2016-2020. To calculate the market size, Technavio considers the revenue generated from the total consumption of BPaaS globally. The report does not include revenue generated from the aftermarket service of the product.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Business Process-as-a-Service Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Accenture
  • Cognizant Technology Solutions
  • International Business Machines
  • Infosys
  • Tata Consultancy Services

Other Prominent Vendors

  • ADP
  • Advance Payroll Services
  • Aegis
  • AntWorks
  • Atos
  • Avaloq Sourcing Asia Pacific
  • CA technologies
  • Capgemini
  • CSC
  • Dell
  • EXL
  • Firstsource
  • Fujitsu
  • Genpact
  • HCL Technologies
  • Hexaware
  • HP
  • i-Admin
  • ITC Infotech
  • NGA Human Resources
  • Oracle
  • Orange Business Services
  • Pay Asia
  • SAP
  • Sungard
  • Sutherland Global services
  • Teletech
  • Tiger Consulting
  • Wipro
  • WNS
  • Xerox

Market driver

  • Growing demand for cloud services and standard operating processes
  • For a full, detailed list, view our report

Market challenge

  • Data security and privacy concerns
  • For a full, detailed list, view our report

Market trend

  • Emergence of cloud brokerage services
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Top-vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights

PART 05: Market landscape

  • Market overview
  • Market size and forecast
  • Five forces analysis

PART 06: Market segmentation by services

  • Global BPaaS market by services
  • HR services
  • E-commerce services
  • Payments services
  • Customer management services
  • Finance and accounting services
  • Other services

PART 07: Geographical segmentation

  • Global BPaaS market by geography
  • Americas
  • EMEA
  • APAC

PART 08: Market drivers

PART 09: Impact of drivers

PART 10: Market challenges

PART 11: Impact of drivers and challenges

PART 12: Market trends

PART 13: Vendor landscape

  • Competitive scenario
  • Major vendors
  • Other prominent vendors

PART 14: Key Vendor Analysis

  • Accenture
  • Cognizant Technology Solutions
  • IBM
  • Infosys
  • TCS

PART 15: Appendix

  • List of abbreviations

PART 16: Explore Technavio

List of Exhibits

  • Exhibit 01: Countries covered for market analysis
  • Exhibit 02: Product offerings
  • Exhibit 03: Global BPaaS market 2015-2020 ($ billions)
  • Exhibit 04: Five forces analysis
  • Exhibit 05: Segmentation of global BPaaS market by services 2015
  • Exhibit 06: Global BPaaS market by services 2015-2020
  • Exhibit 07: Global BPaaS market by HR services 2015-2020 ($ billions)
  • Exhibit 08: Global BPaaS market by e-commerce services 2015-2020 ($ billions)
  • Exhibit 09: Global BPaaS market by payments services 2015-2020 ($ billions)
  • Exhibit 10: Global BPaaS market by customer management services 2015-2020 ($ billions)
  • Exhibit 11: Global BPaaS market by finance and accounting services 2015-2020 ($ billions)
  • Exhibit 12: Global BPaaS market by others services 2015-2020 ($ billions)
  • Exhibit 13: Segmentation of global BPaaS market by geography 2015
  • Exhibit 14: Segmentation of global BPaaS market by geography 2020
  • Exhibit 15: BPaaS market in Americas 2015 and 2020 ($ billions)
  • Exhibit 16: BPaaS market in EMEA 2015 and 2020 ($ billions)
  • Exhibit 17: BPaaS market in APAC 2015 and 2020 ($ billions)
  • Exhibit 18: Impact of drivers
  • Exhibit 19: Impact of drivers and challenges
  • Exhibit 20: Cloud service brokerage model
  • Exhibit 21: Accenture: BPO service offerings
  • Exhibit 22: Cognizant: BPaaS offerings
  • Exhibit 23: Cognizant: Business cloud solutions
  • Exhibit 24: IBM: BPaaS offerings
  • Exhibit 25: IBM: IT outsourcing services
  • Exhibit 26: Infosys: Business process services
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