BPO (商務流程委外) 的歐盟市場 (2015∼2019年)
BPO Market in EU 2015-2019
|出版商||TechNavio (Infiniti Research Ltd.)||商品編碼||338491|
|出版日期||內容資訊||英文 74 Pages
BPO (商務流程委外)是外包業務的一部分，含對特定的商務流程外部業者的委託等。由於託付產業活動的一部分給外部企業，可管理其活動的效率。EU各國的BPO市場具競爭性，以及以一定的速度持續成長。由於容易採用熟練的人力資源，及文化語言接近性，EU各國相繼有BPO服務供應商進出和開設客戶中心。運用效率和服務品質，也是商務流程的外包化發展的要素之一。EU各國的移植市場2014∼2019年，預計以5.44％的年複合成長率(CAGR) 成長。
本報告提供EU各國的商務流程委外 (以下BPO) 市場相關分析、市場概要和結構、市場規模趨勢 (今後5年的預測值)、各用途、各終端用戶的詳細趨勢、推動、阻礙市場要素與其影響力、主要企業簡介、今後的市場機會等調查評估。
BPO is a segment of outsourcing that includes the subcontracting of the specific business process of an organization to third-party service providers. It is an effective strategy of delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. The BPO market in the EU is competitive and growing at a steady pace. The EU is becoming a prominent destination for BPO companies to expand their services due to the availability of skilled workforce. Cultural and language proximity among the EU countries facilitates BPO service providers to enhance their customer service. Operational efficiency and quality of service are the other major reasons for companies to outsource their business process to the EU.
Technavio's analysts forecast the BPO market in EU to grow at a CAGR of 5.44% during the period 2014-2019.
The report provides the present scenario and the growth prospects of the BPO market in EU for the period 2015-2019. The market can be categorized into three broad segments based on the following: application, end-users, and geography.
Technavio's report, BPO Market in EU 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.