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市場調查報告書

行動整合通訊與合作 (行動UC&C) 的全球市場:2015年∼2019年

Global Mobile Unified Communication and Collaboration (UC&C) Market 2015-2019

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 328837
出版日期 內容資訊 英文 80 Pages
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行動整合通訊與合作 (行動UC&C) 的全球市場:2015年∼2019年 Global Mobile Unified Communication and Collaboration (UC&C) Market 2015-2019
出版日期: 2015年04月15日 內容資訊: 英文 80 Pages
簡介

全球行動整合通訊與合作 (行動UC&C) 市場預測在2014年∼2019年這段期間將以年複合成長率26.83%的速度成長。

本報告提供全球行動UC&C市場場相關調查分析,提供您市場規模與成長率,市場趨勢,市場的推動要素與課題,市場機會驗證,再加上主要供應商等相關的系統性資訊。

第1章 摘要整理

第2章 簡稱清單

第3章 調查範圍

  • 市場概要
  • 主要的產品

第4章 市場調查手法

  • 市場調查流程
  • 調查手法

第5章 簡介

第6章 市場說明

  • UC&C的市場概要
  • UC&C的種類
  • UC&C的特徵
  • UC&C模式的演進
  • 行動UC&C價值鏈的參加企業

第7章 市場形勢

  • 市場概要
  • 全球UC&C市場
  • 全球行動UC&C市場
  • 全球UC&C市場上全球行動UC&C市場佔有率
  • 波特的五力分析

第8章 全球行動UC&C市場區隔:各類軟體·服務

  • 全球行動UC&C市場區隔:各類軟體·服務
  • 全球行動UC&C軟體市場
  • 全球行動UC&C服務市場

第9章 市場區隔:發展模式別

  • 全球行動UC&C市場區隔:發展模式別

第10章 市場區隔:各技術

  • 全球行動UC&C市場區隔:各技術

第11章 市場區隔:各地區

第12章 購買標準

第13章 推動市場成長要素

第14章 成長推動因素與其影響

第15章 市場課題

第16章 成長推動因素與課題的影響

第17章 市場趨勢

第18章 趨勢與其影響

第19章 業者情勢

  • 競爭模式
  • 供應商分析
  • 其他卓越供應商

第20章 主要供應商分析

  • Avaya
  • Cisco
  • IBM
  • Microsoft

第21章 相關報告

圖表

目錄
Product Code: IRTNTR5618

About Mobile UC&C

UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.

TechNavio's analysts forecast the Global Mobile UC&C market to grow at a CAGR of 26.83 percent over the period 2014-2019.

Covered in this Report

This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:

  • Collaboration tools
  • Video conferencing
  • PBX extensions
  • Others: It includes customer care applications and contact center applications

TechNavio's report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • Avaya
  • Cisco Systems
  • IBM
  • Microsoft

Other Prominent Vendors

  • Alcatel-Lucent
  • Broadsoft
  • Genband
  • HP
  • Huawei Technologies
  • Juniper Networks
  • Mitel
  • NEC
  • Polycom
  • RingCentral
  • ShoreTel
  • Unify
  • Verizon Communications

Market Driver

  • Increased Demand for BYOD
  • For a full, detailed list, view our report

Market Challenge

  • Compatibility Issues within Offerings by Vendors
  • For a full, detailed list, view our report

Market Trend

  • Improved Focus on Customer Service through Collaborative Tools
  • For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2019 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Description

  • 06.1. Market Overview of UC&C
  • 06.2. Types of UC&C
  • 06.3. Characteristics of UC&C
  • 06.4. Evolution of UC&C Model
  • 06.5. Participants Involved in Mobile UC&C Value Chain

07. Market Landscape

  • 07.1. Market Overview
  • 07.2. Global UC&C Market
  • 07.3. Global Mobile UC&C Market
  • 07.4. Share of Global Mobile UC&C Market in Global UC&C Market
    • 07.4.1. Share of Global Mobile UC&C Market in Global UC&C Market 2014-2019
  • 07.5. Five Forces Analysis

08. Segmentation of Global Mobile UC&C Market by Software and Services

  • 08.1. Segmentation of Global Mobile UC&C Market by Software and Services 2014
  • 08.2. Global Mobile UC&C Software Market
  • 08.3. Global Mobile UC&C Services Market

09. Segmentation of Market by Deployment Model

  • 09.1. Segmentation of Global Mobile UC&C Market by Deployment Model 2014

10. Segmentation of Market by Technology

  • 10.1. Segmentation of Global Mobile UC&C Market by Technology 2014

11. Segmentation of Market by Geography

12. Buying Criteria

13. Market Growth Drivers

14. Drivers and Their Impact

15. Market Challenges

16. Impact of Drivers and Challenges

17. Market Trends

18. Trends and Their Impact

19. Vendor Landscape

  • 19.1. Competitive Scenario
  • 19.2. Vendor Analysis 2014
  • 19.3. Other Prominent Vendors

20. Key Vendor Analysis

  • 20.1. Avaya
    • 20.1.1. Key Facts
    • 20.1.2. Business Overview
    • 20.1.3. Business Segmentation by Revenue 2013
    • 20.1.4. Business Segmentation by Revenue 2012 and 2013
    • 20.1.5. Geographical Segmentation by Revenue 2013
    • 20.1.6. Business Strategy
    • 20.1.7. Recent Developments
    • 20.1.8. SWOT Analysis
  • 20.2. Cisco
    • 20.2.1. Key Facts
    • 20.2.2. Business Overview
    • 20.2.3. Business Segmentation by Revenue
    • 20.2.4. Geographical Segmentation by Revenue
    • 20.2.5. Business Strategy
    • 20.2.6. Key Information
    • 20.2.7. SWOT Analysis
  • 20.3. IBM
    • 20.3.1. Key Facts
    • 20.3.2. Business Description
    • 20.3.3. Business Segmentation
    • 20.3.4. Revenue Segmentation by Business Segment
    • 20.3.5. Revenue Segmentation by Business Operation
    • 20.3.6. Revenue Comparison of Business Segments 2012 and 2013
    • 20.3.7. Revenue Segmentation by Geography
    • 20.3.8. Business Strategy
    • 20.3.9. Key Developments
    • 20.3.10. SWOT Analysis
  • 20.4. Microsoft
    • 20.4.1. Key Facts
    • 20.4.2. Business Overview
    • 20.4.3. Business Segmentation by Revenue 2013
    • 20.4.4. Business Segmentation by Revenue 2012 and 2013
    • 20.4.5. Geographical Segmentation by Revenue 2013
    • 20.4.6. Business Strategy
    • 20.4.7. Recent Developments
    • 20.4.8. SWOT Analysis

21. Other Reports in this series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Integration of Communication
  • Exhibit 3: Difference between Traditional and Modern Technologies
  • Exhibit 4: Characteristics of UC&C
  • Exhibit 5: Evolution of UC&C Model
  • Exhibit 6: Participants in Mobile UC&C Value Chain
  • Exhibit 7: UC&C Processes
  • Exhibit 8: Global UC&C Market 2014-2019 (US$ billion)
  • Exhibit 9: Global Mobile UC&C Market 2014-2019 (US$ billion)
  • Exhibit 10: Share of Global Mobile UC&C Market in Global UC&C Market 2014
  • Exhibit 11: Share of Global Mobile UC&C Market in Global UC&C Market 2014-2019
  • Exhibit 12: Segmentation of Global Mobile UC&C Market by Software and Services 2014
  • Exhibit 13: Segmentation of Global Mobile UC&C Market by Software and Services 2014-2019
  • Exhibit 14: Global Mobile UC&C Software Market 2014-2019 (US$ billion)
  • Exhibit 15: Global Mobile UC&C Services Market 2014-2019 (US$ billion)
  • Exhibit 16: Segmentation of Global Mobile UC&C Market by Deployment Model 2014
  • Exhibit 17: Technologies Used in Mobile UC&C
  • Exhibit 18: Segmentation of Global Mobile UC&C Market by Technology 2014
  • Exhibit 19: Segmentation of Global Mobile UC&C Market by Geography 2014
  • Exhibit 20: Major Areas of Customer Satisfaction
  • Exhibit 21: Avaya: Business Segmentation by Revenue 2013
  • Exhibit 22: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 23: Avaya: Geographical Segmentation by Revenue 2013
  • Exhibit 24: Business Segmentation of Cisco Systems by Revenue 2013
  • Exhibit 25: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)
  • Exhibit 26: Geographical Segmentation of Cisco Systems by Revenue 2013
  • Exhibit 27: IBM: Business Segmentation
  • Exhibit 28: IBM: Revenue Segmentation by Business 2013
  • Exhibit 29: IBM: Revenue Segmentation 2013
  • Exhibit 30: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
  • Exhibit 31: IBM: Revenue Segmentation by Geography 2013
  • Exhibit 32: Microsoft: Business Segmentation by Revenue 2013
  • Exhibit 33: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)
  • Exhibit 34: Microsoft: Geographical Segmentation by Revenue 2013
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