Cover Image
市場調查報告書

醫療保健BPO的全球市場:2016年∼2020年

Global Healthcare BPO Market 2016-2020

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 327738
出版日期 內容資訊 英文 110 Pages
訂單完成後即時交付
價格
Back to Top
醫療保健BPO的全球市場:2016年∼2020年 Global Healthcare BPO Market 2016-2020
出版日期: 2016年06月03日 內容資訊: 英文 110 Pages
簡介

出現了利用BPO服務,以降低成本、更好的患者照護服務、人員效率的最大化為目標的醫療機關。全球醫療保健BPO市場,預計2016年∼2020年期間,以變成預計年複合成長率成長5.83%增加。

本報告提供全球醫療保健BPO (業務流程外包) 市場相關調查分析,市場概要,各市場區隔考察,各地區考察,推動市場的要素,主要企業等相關整體分析、彙整。

第1章 摘要整理

第2章 報告的範圍

第3章 市場調查的方法

  • 調查方法
  • 經濟指標

第4章 簡介

第5章 市場的狀況

  • 市場概要
  • 市場規模與預測
  • 波特的五力分析

第6章 醫療保健BPO的全球市場:各類服務

  • 全球醫療保健BPO市場:醫療保健BPO各類服務
  • CRM BPO市場
  • HR BPO市場
  • F&A BPO市場

第7章 醫療保健BPO的全球市場:各地區

  • 全球醫療保健BPO市場:各地區
  • 南北美洲
  • 歐洲/中東/非洲
  • 亞太地區

第8章 醫療保健BPO的推動市場的要素

  • 從ICD-9轉移到ICD-10
  • 自動化,整合採購策略的增加
  • 政府法規的增加
  • 國內、外包的增加及技術的利用

第9章 促進要素的影響

第10章 醫療保健BPO市場課題

第11章 促進要素與課題的影響

第12章 醫療保健BPO的市場趨勢

  • 醫療文件的外包的增加
  • RCM的劇增
  • 醫學記錄轉印外包服務的增加
  • 醫療保健領域雲端基礎BPO的登場
  • 即時資料分析擴大

第13章 供應商狀況

第14章 主要供應商分析

第15章 附錄

第16章 Technavio的其他報告

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄
Product Code: IRTNTR9650

About the Healthcare Business Process Outsourcing (BPO) Market

BPO is a segment of outsourcing that consists of subcontracting business processes of an organization to a third-party vendor that has expertise in the required domain. These vendors then administer and manage the selected activity based on defined and measurable performance criteria. It helps clients increase their operational efficiency, concentrate on core competencies, reduce time-to-market, obtain access to fresh talent with experience in the latest technologies, and, in the long run, build an organization with an economical cost structure. Several healthcare providers adopt BPO services due to proven benefits of cost reduction, improved patient care services, and maximized staff efficiency.

Technavio's analysts forecast the global healthcare business process outsourcing (BPO) market to grow at a CAGR of 5.83% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global healthcare business process outsourcing (BPO) market for 2016-2020. To calculate the market size, we consider revenue generated from BPO vendors from their healthcare BPO divisions. Healthcare BPO solutions and services can be broadly categorized into two based on consumers of healthcare BPO solution in the market:

  • Healthcare provider (hospitals, clinics, pharmaceutical companies, healthcare institutions, and public health systems)
  • Healthcare payer (health insurance firm)

We have considered total contract value (TCV) of vendors to forecast market size for 2016-2020. TCV is the value of contract summarized over a certain period of time.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Healthcare Business Process Outsourcing (BPO) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Accenture
  • Cognizant Technology Solutions
  • Genpact
  • TCS
  • Xerox

Other Prominent Vendors

  • Acclaris
  • Accretive Health
  • 3i Infotech
  • ACS
  • Acura
  • Aditya Birla Minacs
  • Aon
  • Aegis
  • Allscripts Healthcare Solutions
  • Allsec Technologies
  • Capgemini
  • CGI
  • Convergys
  • CSC
  • Dell
  • Dynamic Healthcare Systems
  • EXL
  • Firstsource
  • HCL Technologies
  • Hexaware
  • Hinduja Global Solutions
  • HP
  • IBM
  • IGATE
  • IMS Health
  • Infosys
  • iProjects McKesson
  • Medusind Solutions
  • Minacs
  • Mphasis
  • NCO Financial Systems
  • Serco Global Services
  • Siemens Healthcare
  • SourceHOV
  • SUN Knowledge
  • Sutherland Global
  • Tech Mahindra
  • Teleperformance
  • Teletech
  • ThinkHealth Services
  • TMG Health
  • Wipro
  • WNS

Market driver

  • Shift from ICD-9 to ICD-10
  • For a full, detailed list, view our report

Market challenge

  • Lack of adequate ICT infrastructure
  • For a full, detailed list, view our report

Market trend

  • Medical document outsourcing on the rise
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Countries covered
  • Top healthcare BPO destinations 2016
  • Top-vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights

PART 05: Market landscape

  • Market overview
  • Market size and forecast
  • Five forces analysis

PART 06: Market segmentation by healthcare BPO services

  • Global healthcare BPO market by healthcare BPO services
  • Healthcare CRM BPO market
  • Healthcare HR BPO market
  • Healthcare F&A BPO market

PART 07: Geographical segmentation

  • Global healthcare BPO market by geography
  • Americas
  • EMEA
  • APAC

PART 08: Market drivers

  • Shift from ICD-9 to ICD-10
  • Rise in automation and integrated sourcing strategies
  • Increase in government regulations
  • Rise of nearshore outsourcing destinations and access to technology

PART 09: Impact of drivers

PART 10: Market challenges

  • Lack of adequate information and communication technology (ICT) infrastructure
  • Interoperability issues
  • High attrition rate and shortage of domain expertise
  • Stringent regulatory norms

PART 11: Impact of drivers and challenges

PART 12: Market trends

  • Medical document outsourcing on the rise
  • Upsurge in RCM
  • Rise in medical transcription outsourcing services
  • Emergence of cloud-based BPO in healthcare
  • Proliferation of real-time data analysis

PART 13: Vendor landscape

  • Competitive landscape
  • Market risk factors
  • Other prominent vendors

PART 14: Key vendor analysis

  • Accenture
  • Cognizant Technology Solutions
  • Genpact
  • TCS
  • Xerox
  • Recent developments

PART 15: Appendix

  • List of abbreviations

PART 16: Explore Technavio

List of Exhibits

  • Exhibit 01: Market segmentation by function
  • Exhibit 02: Countries covered for market analysis
  • Exhibit 03: Top healthcare BPO destinations 2016
  • Exhibit 04: Healthcare BPO solution and services offerings
  • Exhibit 05: IT priority of traditional and advanced BPO model
  • Exhibit 06: Cost reduction in healthcare BPO services
  • Exhibit 07: Global healthcare BPO market 2015-2020 ($ billions)
  • Exhibit 08: Healthcare BPO deal analysis 2014-2016
  • Exhibit 09: Five forces analysis
  • Exhibit 10: Global healthcare BPO market by services 2015
  • Exhibit 11: Healthcare CRM BPO market 2015-2020 ($ billions)
  • Exhibit 12: Healthcare HR BPO market 2015-2020 ($ billions)
  • Exhibit 13: Healthcare F&A BPO market 2015-2020 ($ billions)
  • Exhibit 14: Global healthcare BPO market by geography 2015
  • Exhibit 15: Automation in healthcare BPO market
  • Exhibit 16: Major healthcare norms driving healthcare BPO market
  • Exhibit 17: Impact of drivers
  • Exhibit 18: Impact of drivers and challenges
  • Exhibit 19: Data analytics fact and figures
  • Exhibit 20: Competitive factors among healthcare BPO vendors
  • Exhibit 21: Other prominent vendors
  • Exhibit 22: Accenture: BPO service offerings
  • Exhibit 23: Accenture: Healthcare BPO services
  • Exhibit 24: Accenture: Health management BPO services
  • Exhibit 25: Accenture: Health administration BPO services
  • Exhibit 26: Accenture: Revenue segmentation by operating group 2015
  • Exhibit 27: Accenture: Revenue segmentation by operating group 2014 and 2015 ($ billions)
  • Exhibit 28: Accenture: Revenue segmentation by type of work 2015
  • Exhibit 29: Cognizant: Healthcare BPO services
  • Exhibit 30: Cognizant: BPaaS offerings
  • Exhibit 31: Cognizant: Revenue segmentation by 2015
  • Exhibit 32: Cognizant: Revenue segmentation in 2014 and 2015 ($ billions)
  • Exhibit 33: Genpact: Healthcare services
  • Exhibit 34: Genpact: Revenue segmentation 2015
  • Exhibit 35: Genpact: Revenue segmentation 2013-2015 ($ billions)
  • Exhibit 36: Genpact: BPO service revenue 2013-2015
  • Exhibit 37: TCS: Business process services
  • Exhibit 38: TCS: Life science and healthcare BPO services
  • Exhibit 39: TCS: Supply chain management services
  • Exhibit 40: TCS: Business process services revenue 2015
  • Exhibit 41: TCS: Business process services revenue 2014 and 2015 ($ billions)
  • Exhibit 42: TCS: Life science and healthcare market revenue 2015
  • Exhibit 43: TCS: Life science and healthcare market revenue 2014 and 2015 ($ billions)
  • Exhibit 44: Xerox: Business processes services4
  • Exhibit 45: Xerox: Healthcare services4
  • Exhibit 46: Xerox: Healthcare payer service5
  • Exhibit 47: Xerox: Healthcare provider solutions6
  • Exhibit 48: Xerox: Government healthcare services6
Back to Top