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市場調查報告書

問題管理全球軟體市場

Global Problem Management Software Market 2014-2018

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 317314
出版日期 內容資訊 英文 65 Pages
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問題管理全球軟體市場 Global Problem Management Software Market 2014-2018
出版日期: 2014年10月22日 內容資訊: 英文 65 Pages
簡介

問題管理軟體為重要的支援軟體之一,主要工作是分析要求及偵測重複模式,診斷問題的根本原因。透過問題管理軟體,企業可降低服務的混亂對產業的影響到最小限度,防止未來的混亂。

本報告以專家考察為基礎的市場分析為中心,提供南北美洲、亞太地區、EMEA(歐洲、中東、非洲)地區的市場展望和成長的預測、重要供應商分析等。

第1章 摘要整理

第2章 簡稱集

第3章 調查的對象

  • 市場概要
  • 提供產品

第4章 市場調查手法

  • 市場調查流程
  • 調查手法

第5章 簡介

第6章 市場展望

  • 市場定義
  • 問題管理軟體的目的
  • 問題管理的工作流程
  • 市場的規模與預測
  • 波特的五力分析

第7章 地區的分類

  • 地區分類的問題管理軟體全球市場

第8章 主要牽引國家

  • 美國
  • 德國
  • 日本

第9章 購買標準

第10章 市場成長促進要素

第11章 促進要素與其影響

第12章 市場課題

第13章 促進要素的影響與課題

第14章 市場趨勢

第15章 趨勢與其影響

第16章 供應商的展望

  • 競爭方案
    • 主要消息
    • 合併收購
  • 市場佔有率分析
  • 其他重要供應商

第17章 主要供應商分析

  • Alcatel-Lucent
  • CA Technologies
  • HP
  • ServiceNow
  • Zoho

第18章 相關報告

目錄
Product Code: IRTNTR4451

About Problem Management Software

Problem management software is one of the key support software, focusing primarily on proactively analyzing requests to detect a recurring pattern and diagnosing the underlying root cause for an issue. Problem management software helps organizations minimize the business impact of service disruptions, and prevent future disruptions. This software also helps IT investigate the root cause of an incident through structured problem analysis, and then document solutions and workarounds in the knowledge base. Trend analysis and periodic service configuration reviews also help to prevent the future disruptions, and IT can right-click from within any record in problem management to proactively schedule changes that remediate any issues.

TechNavio's analysts forecast the Global Problem Management Software market to grow at a CAGR of 5.9 percent over the period 2013-2018.

Covered in this Report

This report covers the quantitative and qualitative aspects of the Global Problem Management Software market during the period 2014-2018. To calculate the market size, the report considers the revenue generated by the vendors in the market. The report considers the market segmentation in terms of deployment type and geography.

TechNavio's report, the Global Problem Management Software Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA region; it also covers the Global Problem Management Software market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key Countries

  • Americas
  • APAC
  • EMEA

Key Vendors

  • Alcatel-Lucent
  • CA
  • HP
  • ServiceNow
  • Zoho

Other Prominent Vendors

  • BMC Software
  • Cherwell Software
  • IBM
  • LANDESK

Market Driver

  • Need to Comply with Regulatory Requirements
  • For a full, detailed list, view our report

Market Challenge

  • Lack of Experienced Professionals
  • For a full, detailed list, view our report

Market Trend

  • Increased Adoption of Cloud-based Solutions
  • For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Definition
  • 06.2. Objectives of Problem Management Software
  • 06.3. Workflow of Problem Management
  • 06.4. Market Size and Forecast
  • 06.5. Five Forces Analysis

07. Geographical Segmentation

  • 07.1. Global Problem Management Software Market by Geographical Segmentation 2013-2018

08. Key Leading Countries

  • USA
  • Germany
  • Japan

09. Buying Criteria

10. Market Growth Drivers

11. Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

  • 16.1. Competitive Scenario
    • 16.1.1. Key News
    • 16.1.2. Mergers and Acquisitions
  • 16.2. Market Share Analysis 2013
  • 16.3. Other Prominent Vendors

17. Key Vendor Analysis

  • 17.1. Alcatel-Lucent
    • 17.1.1. Key Facts
    • 17.1.2. Business Overview
    • 17.1.3. Business Segmentation
    • 17.1.4. Business Segmentation by Revenue 2012 and 2013
    • 17.1.5. Geographical Segmentation by Revenue 2013
    • 17.1.6. Business Strategy
    • 17.1.7. Recent Developments
    • 17.1.8. SWOT Analysis
  • 17.2. CA Technologies
    • 17.2.1. Key Facts
    • 17.2.2. Business Overview
    • 17.2.3. Business Segmentation by Revenue 2013
    • 17.2.4. Business Segmentation by Revenue 2012 and 2013
    • 17.2.5. Geographical Segmentation by Revenue 2013
    • 17.2.6. Business Strategy
    • 17.2.7. Recent Developments
    • SWOT Analysis
  • 17.3. HP
    • 17.3.1. Key Facts
    • 17.3.2. Business Overview
    • 17.3.3. Business Segmentation by Revenue 2013
    • 17.3.4. Business Segmentation by Revenue 2012 and 2013
    • 17.3.5. Geographical Segmentation by Revenue 2013
    • 17.3.6. Business Strategy
    • 17.3.7. Recent Developments
    • 17.3.8. SWOT Analysis
    • 17.3.9. Strengths
    • 17.3.10. Weaknesses
    • 17.3.11. Opportunities
    • 17.3.12. Threats
  • 17.4. ServiceNow
    • 17.4.1. Key Facts
    • 17.4.2. Business Overview
    • 17.4.3. Business Segmentation by Revenue 2013
    • 17.4.4. Products Segmentation by Revenue 2012 and 2013
    • 17.4.5. Geographical Segmentation by Revenue 2013
    • 17.4.6. Recent Developments
    • 17.4.7. SWOT Analysis
  • 17.5. Zoho
    • 17.5.1. Key Facts
    • 17.5.2. Business Overview
    • 17.5.3. Recent Developments
    • 17.5.4. SWOT Analysis

18. Other Reports in this Series

List of Exhibit

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Flowchart of Problem Management Process
  • Exhibit 3: Global Problem Management Software Market 2013-2018 (US$ billion)
  • Exhibit 4: Global Phablet Market by Geographic Segmentation 2013
  • Exhibit 5: Global Phablet Market by Geographic Segmentation 2013-2018
  • Exhibit 6: Market Share of Vendors' in 2013
  • Exhibit 7: Alcatel-Lucent: Business Segmentation 2013
  • Exhibit 8: Alcatel-Lucent: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 9: Alcatel-Lucent: Geographical Segmentation by Revenue 2013
  • Exhibit 10: CA Technologies: Business Segmentation by Revenue 2013
  • Exhibit 11: CA Technologies: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 12: CA Technologies: Geographical Segmentation by Revenue 2013
  • Exhibit 13: HP: Business Segmentation by Revenue 2013
  • Exhibit 14: HP: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 15: HP: Geographical Segmentation by Revenue 2013
  • Exhibit 16: ServiceNow: Business Segmentation by Revenue 2013
  • Exhibit 17: ServiceNow: Product Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 18: ServiceNow: Geographical Segmentation by Revenue 2013
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