Global IVR System Market 2014-2018
|出版商||TechNavio (Infiniti Research Ltd.)||商品編碼||317300|
|出版日期||內容資訊||英文 93 Pages
IVR system is the technology used to interact with callers to collect information and route calls to the respective recipient. In addition, it is a technology used for improving the return on investment (ROI) on contact center investments. The IVR system applications offer customer self-service that helps in reducing the dependence on live agents for resolving customer service issues.
TechNavio's analysts forecast the Global IVR System market to grow at a CAGR of 11.86 percent over the period 2013-2018.
This report covers the present scenario and the growth prospects of the Global IVR System market for the period 2014-2018. The report considers revenue generated from the following:
The report also considers the segmentation and growth prospects of the market on the basis of the following deployment models:
TechNavio's report, the Global IVR System Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA region; it also covers the Global IVR System market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.