Cover Image
市場調查報告書

ITSM (IT服務經營管理)的全球市場的預測:2016∼2020年

Global ITSM Market 2016-2020

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 316423
出版日期 內容資訊 英文 77 Pages
訂單完成後即時交付
價格
Back to Top
ITSM (IT服務經營管理)的全球市場的預測:2016∼2020年 Global ITSM Market 2016-2020
出版日期: 2016年07月22日 內容資訊: 英文 77 Pages
簡介

所謂IT服務經營管理 (ITSM) ,是指透過IT工具的安裝、引進,在企業中提供最高品質的IT服務的流程。在ITSM,代替各個IT設備分別管理,提供依據最佳業務實踐的全面服務。全球ITMS市場2016∼2020年以7.78%的年複合成長率成長。

本報告提供全球IT服務經營管理 (ITSM) 市場相關調查,市場規模的變化與預測,各用途、各終端用戶詳細明細,各地區及各主要國家趨勢,市場的各種影響因素分析,主要經營者的配合措施,簡介等彙整資料

第1章 摘要整理

  • 分析結果的概要

第2章 分析範圍

  • 分析概要
  • 大供應商的主要服務

第3章 市場分析技術

  • 分析方法
  • 經濟指標

第4章 簡介

  • 市場趨勢的概要
  • 市場概要

第5章 市場環境

  • 全球ITSM市場:各用途

第6章 IT服務經營管理的全球市場:各用途的市場區隔

  • 結構管理
  • 可用性、性能管理
  • 網路管理
  • 應用效能管理
  • DBMS (資料庫管理系統)
  • 其他

第7章 IT服務經營管理的全球市場:各終端用戶的市場區隔

第8章 IT服務經營管理的全球市場:地區區分

  • 全球ITSM市場:各地區

第9章 IT服務經營管理的全球市場:推動因素

第10章 推動因素的影響力

第11章 IT服務經營管理的全球市場:課題

第12章 推動因素、課題的影響力

第13章 IT服務經營管理的全球市場:趨勢

第14章 供應商環境

  • 競爭方案
  • 其他卓越供應商

第15章 主要供應商分析

  • BMC Software
  • CA Technologies
  • HP
  • IBM

第16章 附錄

  • 簡稱集

第17章 關於Technavio

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄
Product Code: IRTNTR8537

About Information Technology Service Management

ITSM is a process that adopts and implements IT tools to deliver top-quality IT services in an organization. These tools are provided through people, processes, and technologies. ITSM delivers end-to-end services using best practice models, instead of managing each IT component separately.

Technavio's analysts forecast the global information technology service management (ITSM) market to grow at a CAGR of 7.78% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global information technology service management (ITSM) market for 2016-2020. To calculate the market size, the report considers the revenue generated from ITSM tools provided to companies physically, virtually, and over cloud environments.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Information Technology Service Management (ITSM) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • BMC Software
  • CA Technologies
  • HP
  • BM

Other Prominent Vendors

  • Absolute Software
  • Axios Systems
  • Cherwell Software
  • Citrix Systems
  • Compuware
  • EasyVista
  • EMC Infra
  • Epicor Software
  • FrontRange Solutions
  • Fujitsu
  • HEAT Software
  • Hornbill
  • LANDesk Software
  • ManageEngine
  • Microsoft
  • OMNINET
  • Oracle
  • SAManage
  • Serena Software
  • ServiceNow
  • Sunrise Software
  • SunView Software
  • Symantec
  • SysAid Technologies
  • TCS
  • TOPdesk
  • Vivantio
  • VMware
  • VMware

Market driver

  • Need to reduce IT costs while gaining flexibility
  • For a full, detailed list, view our report

Market challenge

  • Lack of quality standards in SLAs
  • For a full, detailed list, view our report

Market trend

  • Increased adoption of third platform
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Top-vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights
  • Market overview

PART 05: Market landscape

  • Global ITSM market by application

PART 06: Market segmentation by application

  • Global configuration management market
  • Global availability and performance management market
  • Global network management market
  • Global application performance management market
  • Global (database management system) DBMS market
  • Others
  • Global ITSM market by end-user

PART 07: Market segmentation by end-user

PART 08: Geographical segmentation

  • Global ITSM market by geography

PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape

  • Competitive scenario
  • Other prominent vendors

PART 15: Key vendor analysis

  • BMC Software
  • CA Technologies
  • HP
  • IBM

PART 16: Appendix

  • List of abbreviations

PART 17: Explore Technavio

List of Exhibits

  • Exhibit 01: Product offerings
  • Exhibit 02: ITSM market overview
  • Exhibit 03: Global ITSM market 2015-2020 ($ billions)
  • Exhibit 04: Global ITSM market by application 2015
  • Exhibit 05: Global configuration management market 2015-2020 ($ billions)
  • Exhibit 06: Global availability and performance management market 2015-2020 ($ billions)
  • Exhibit 07: Global network management market 2015-2020 ($ billions)
  • Exhibit 08: Global application performance management market 2015-2020 ($ billions)
  • Exhibit 09: Global DBMS market 2015-2020 ($ billions)
  • Exhibit 10: Global ITSM market by end-user
  • Exhibit 11: Global ITSM market by geography 2015
  • Exhibit 12: Impact of drivers
  • Exhibit 13: Impact of drivers and challenges
  • Exhibit 14: Other prominent vendors
  • Exhibit 15: BMC Software: Product categories
  • Exhibit 16: BMC Software: product
  • Exhibit 17: BMC Software: solutions
  • Exhibit 18: Recent developments
  • Exhibit 19: CA Technologies: Business segmentation 2015 by revenue
  • Exhibit 20: CA Technologies: Business segmentation by revenue 2014 and 2015 ($ millions)
  • Exhibit 21: CA Technologies: Geographical segmentation by revenue 2015
  • Exhibit 22: CA Technologies: products
  • Exhibit 23: Recent developments
  • Exhibit 24: HP: Business segmentation by revenue 2014
  • Exhibit 25: HP: Business segmentation by revenue 2013 and 2014
  • Exhibit 26: HP: Geographical segmentation by revenue 2014
  • Exhibit 27: HP: Solutions, products, and services
  • Exhibit 28: Recent developments
  • Exhibit 29: IBM: product portfolio
  • Exhibit 30: IBM: services
  • Exhibit 31: IBM: Business segmentation by revenue 2014
  • Exhibit 32: Global Technology Services (GTS) segment by revenue 2013 and 2014
  • Exhibit 33: Global Business Services segment (GBS) by revenue 2013 and 2014
  • Exhibit 34: IBM: ITSM products
  • Exhibit 35: IBM: ITSM services
  • Exhibit 36: Recent developments
Back to Top