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市場調查報告書

保險BPO的全球市場

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 312459
出版日期 內容資訊 英文 79 Pages
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保險BPO的全球市場 Global Insurance Business Process Outsourcing (BPO) Market 2014-2018
出版日期: 2014年09月10日 內容資訊: 英文 79 Pages
簡介

保險BPO(商務流程外包),是銀行金融服務保險(BFSI)BPO的次分類之一。BPO服務供應商中也有進行世界性金融機關和證券保管機關的支援的公司。保險業的價值鏈,由產品的開發、行銷、管理、資產管理、索賠處理組成。保險BPO,是將組織的產業流程轉包給有保險領域專門知識的第三方供應商訂立契約這樣的外包領域之一。

本報告提供保險BPO市場考察和專家的意見、展望和今後預測、主要供應商分析等相關主題研究。

第1章 摘要整理

第2章 簡稱集

第3章 調查的對象

  • 市場概要
  • 提供產品

第4章 市場調查手法

  • 市場調查流程
  • 調查手法

第5章 簡介

第6章 市場展望

  • 市場概要
  • 市場的規模與預測
  • 波特的五力分析

第7章 各類服務市場分類

  • 各類服務的保險BPO的全球市場(2013∼2018年)
  • 不動產、傷害服務的保險BPO的全球市場
    • 市場的規模與預測
  • 生命、養老金服務的保險BPO的全球市場
    • 市場的規模與預測

第8章 地理分類

  • 地理分類的保險BPO的全球市場
  • 歐洲、中東、非洲地區的保險BPO市場
    • 市場的規模與分類
  • 南北美洲地區的保險BPO市場
    • 市場的規模與分類
  • 亞太地區的保險BPO市場
    • 市場的規模與分類

第9章 主要國家

  • 美國
  • 英國

第10章 購買標準

第11章 市場成長促進要素

第12章 促進要素與其影響

第13章 市場課題

第14章 促進要素的影響與課題

第15章 市場趨勢

第16章 趨勢與其影響

第17章 供應商的展望

  • 競爭方案
  • 市場佔有率分析(2013年)
  • 其他重要供應商
    • Accenture
    • CSC
    • Cognizant
    • HCL
    • Infosys
    • Syntel
    • Wipro
    • Xerox

第18章 主要供應商分析

  • EXL
  • Genpact
  • TCS

第19章 相關報告

目錄
Product Code: IRTNTR4095

About Insurance BPO

Insurance BPO is a sub-segment of the Banking, Financial Services, and Insurance (BFSI) BPO segment. BPO service providers support some of the leading financial institutions and custodians in the world. The value chain of the Insurance industry comprises of product development, marketing, administration, asset management, and claims management. Insurance BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the insurance domain. It can be defined as delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps clients increase operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure.

TechNavio's analysts forecast the Global Insurance BPO market to grow at a CAGR of 5.19 percent over the period 2013-2018.

Covered in this Report

The Global Insurance BPO market can be segmented on the basis of BPO services into the following: Property and Casualty and Life and Pension. The report also discusses in detail the market spending across these two segments and key geographical regions in the market.

TechNavio's report, the Global Insurance BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the Global Insurance BPO market landscape and its growth prospects in the coming years and also includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • EXL Services Holdings
  • Genpact
  • TCS
  • WNS Holdings

Other Prominent Vendors

  • Accenture
  • Capita
  • Cognizant
  • Computer Sciences
  • Dell
  • HCL
  • iGate
  • Infosys
  • MphasiS
  • Serco Group
  • Sutherland Global Services
  • Syntel
  • Tech Mahindra
  • Wipro
  • Xchanging
  • Xerox

Market Driver

  • Cost Effective Operations

For a full, detailed list, view our report

Market Challenge

  • Data Security

For a full, detailed list, view our report

Market Trend

  • Outsourcing of Complex Processes

For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Overview
  • 06.2. Market Size and Forecast
  • 06.3. Five Forces Analysis

07. Market Segmentation by Service

  • 07.1. Global Insurance BPO Market by Service 2013-2018
  • 07.2. Global Insurance BPO Market by Property and Casualty Service
    • 07.2.1. Market Size and Forecast
  • 07.3. Global Insurance BPO Market by Life and Pension Service
    • 07.3.1. Market Size and Forecast

08. Geographical Segmentation

  • 08.1. Global Insurance BPO Market by Geographical Segmentation
  • 08.2. Insurance BPO Market in the EMEA Region
    • 08.2.1. Market Size and Forecast
  • 08.3. Insurance BPO Market in the Americas Region
    • 08.3.1. Market Size and Forecast
  • 08.4. Insurance BPO Market in the APAC
    • 08.4.1. Market Size and Forecast

09. Key Leading Countries

  • 09.1. US
  • 09.2. UK

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

  • 17.1. Competitive Scenario
  • 17.2. Market Share Analysis 2013
  • 17.3. Other Prominent Vendors
    • 17.3.1. Accenture
    • 17.3.2. CSC
    • 17.3.3. Cognizant
    • 17.3.4. HCL
    • 17.3.5. Infosys
    • 17.3.6. Syntel
    • 17.3.7. Wipro
    • 17.3.8. Xerox

18. Key Vendor Analysis

  • 18.1. EXL
    • 18.1.1. Key Facts
    • 18.1.2. Business Overview
    • 18.1.3. Business Segmentation by Revenue 2013
    • 18.1.4. Business Segmentation by Revenue 2013 and 2012
    • 18.1.5. Geographical Segmentation by Revenue 2013
    • 18.1.6. Business Strategy
    • 18.1.7. Recent Developments
    • 18.1.8. SWOT Analysis
  • 18.2. Genpact
    • 18.2.1. Key Facts
    • 18.2.2. Business Overview
    • 18.2.3. Services Segmentation by Revenue 2013
    • 18.2.4. Services Segmentation by Revenue 2012 and 2013
    • 18.2.5. Geographical Segmentation by Revenue 2013
    • 18.2.6. Business Strategy
    • 18.2.7. Recent Developments
    • 18.2.8. SWOT Analysis
  • 18.3. TCS
    • 18.3.1. Key Facts
    • 18.3.2. Business Overview
    • 18.3.3. Business Segmentation by Revenue 2013
    • 18.3.4. Business Segmentation by Revenue 2012 and 2013
    • 18.3.5. Geographical Segmentation by Revenue 2013
    • 18.3.6. Business Strategy
    • 18.3.7. Recent Developments
    • 18.3.8. SWOT Analysis
  • 18.4. WNS
    • 18.4.1. Key Facts
    • 18.4.2. Business Overview
    • 18.4.3. Business Segmentation by Revenue 2014
    • 18.4.4. Business Segmentation by Revenue 2014 and 2013
    • 18.4.5. Geographical Segmentation by Revenue 2014
    • 18.4.6. Business Strategy
    • 18.4.7. Recent Developments
    • 18.4.8. SWOT Analysis

19. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Global Insurance BPO Market Overview
  • Exhibit 3: Global Insurance BPO Market, 2013-2018 (US$ billion)
  • Exhibit 4: Global Insurance BPO Market Segmentation by Service, 2013
  • Exhibit 5: Global Insurance BPO Market Segmentation by Service, 2013 and 2018
  • Exhibit 6: Global Insurance BPO Market by Property and Casualty Service, 2013-2018 (US$ billion)
  • Exhibit 7: Global Insurance BPO Market by Life and Pension Service, 2013-2018 (US$ billion)
  • Exhibit 8: Global Insurance BPO Market Segmentation by Region, 2013
  • Exhibit 9: Global Insurance BPO Market Segmentation by Region, 2013 and 2018
  • Exhibit 10: Insurance BPO Market in the EMEA Region, 2013-2018 (US$ billion)
  • Exhibit 11: Insurance BPO Market in the Americas Region, 2013-2018 (US$ billion)
  • Exhibit 12: Insurance BPO Market in the APAC Region, 2013-2018 (US$ billion)
  • Exhibit 13: Global Insurance BPO Market Segmentation by Vendors, 2013
  • Exhibit 14: Business Segmentation of Accenture
  • Exhibit 15: Business Segmentation of CSC
  • Exhibit 16: Business Segmentation of Cognizant
  • Exhibit 17: Business Segmentation of HCL
  • Exhibit 18: Business Segmentation of Infosys
  • Exhibit 19: Business Segmentation of Syntel
  • Exhibit 20: Business Segmentation of Wipro
  • Exhibit 21: Business Segmentation of Xerox
  • Exhibit 22: Company Name: Business Segmentation by Revenue 2013
  • Exhibit 23: Company Name: Business Segmentation by Revenue 2013 and 2012 (US$ million)
  • Exhibit 24: Company Name: Geographical Segmentation by Revenue 2013
  • Exhibit 25: Genpact: Services Segmentation by Revenue 2013
  • Exhibit 26: Genpact: Services Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 27: Genpact: Geographical Segmentation by Revenue 2013
  • Exhibit 28: Global Insurance BPO Market: Business Segmentation by Revenue 2013
  • Exhibit 29: Global Insurance BPO Market: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 30: Global Insurance BPO Market: Geographical Segmentation by Revenue 2013
  • Exhibit 31: Company Name: Business Segmentation by Revenue 2014
  • Exhibit 32: Company Name: Business Segmentation by Revenue 2014 and 2013
  • Exhibit 33: Company Name: Geographical Segmentation by Revenue 2014
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