Cover Image
市場調查報告書

菲律賓的外包市場

Outsourcing Market in the Philippines 2014-2018

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 307345
出版日期 內容資訊 英文 75 Pages
訂單完成後即時交付
價格
Back to Top
菲律賓的外包市場 Outsourcing Market in the Philippines 2014-2018
出版日期: 2014年06月30日 內容資訊: 英文 75 Pages
簡介

菲律賓從1898年到1946年是美國的殖民地,有把英語當作母語的歷史。隨著民營化菲律賓湧來投資潮,菲律賓政府推進許多計劃,強化該國投資競爭力,同時進行稅制環境整備。再加上政府創設出PEZA等經濟特區等,對外國投資者來說是富有魅力的投資機會。該國對西歐文化友好與先進性通訊基礎設施,使該國成為適合外包的地方。TechNavio的分析師預測,菲律賓的外包市場從2013年到2018年以CAGR(年複合成長率)13.97%成長。

本報告以菲律賓的外包市場為主題,提供菲律賓的外包產業概要及分析彙整、市場發展推動因素、市場上課題、造成的影響、各出口對象之市場現況與展望相關調查分析、主要的供應商簡介等彙整。

第1章 摘要整理

第2章 簡稱集

第3章 調查範圍

  • 市場概要
  • 產品提供

第4章 市場調查手法

  • 市場調查的過程
  • 調查手法

第5章 簡介

第6章 該國簡介:菲律賓

  • 該國情形
  • 地理
  • 國民和語言
  • 主要的經濟指標
  • 產業概要

第7章 菲律賓的產業經營

  • 主要指標
  • 稅金及關稅的方便
    • PEZA

第8章 市場形勢

  • 市場概要
    • ITO
    • BPO
    • IT-ESO
  • 市場規模與預測

第9章 菲律賓的外包市場:區分

  • 服務種類的區分
  • 分類的區分

第10章 菲律賓的外包產業的競爭力

  • 政府的積極推動
  • 該國人力資源游泳池
  • 通訊基礎設施

第11章 菲律賓外包的匯率影響

第12章 評價好的外包處相關比較研究

第13章 PEST分析

  • 波特的五力分析

第14章 外銷處

  • 菲律賓的外包市場,各出口對象

第15章 購買條件

第16章 推動市場成長要素

第17章 推動因素與其影響

第18章 市場上課題

第19章 推動因素與課題的影響

第20章 市場趨勢

第21章 趨勢與其影響

第22章 業者情勢

  • 市場佔有率分析
  • 值得注意的其他全球供應商
    • Sutherland Global Services Inc.
    • Stream Global Services Inc.
    • Sitel Corp.
    • Sykes Asia Inc.
    • IBM Corp.
    • Aegis Ltd.
    • TeleTech Holdings Inc.
  • 在菲律賓設置據點的外包供應商

第23章 主要供應商分析

  • Accenture plc
    • 產業概要
    • 產業區分
    • 主要的資訊
    • SWOT分析
  • Convergys Corp.
    • 產業概要
    • 商務解決方案投資組合
    • 主要的資訊
    • SWOT分析
  • JP Morgan Chase & Co.
    • 產業概要
    • 產業區分
    • 主要的資訊
    • SWOT分析
  • Teleperformance SA
    • 產業概要
    • 商務服務組合
    • 主要的資訊
    • SWOT分析

第24章 本系列其他報告

圖表清單

目錄
Product Code: IRTNTR3742

About the Outsourcing Market in Philippines

The Philippines was a US colony from 1898 to 1946, which gives the country a heritage of being an English-speaking country. The privatization in the country has led to a wave of investments. The Philippines government has undertaken various initiatives and enhanced the investment competitiveness and taxation conditions in country. There are number of preferential regimes that have been introduced by the government such as tax and custom benefits and the creation of a special economic zone, PEZA, which gives investment opportunities to foreign investors. In addition, efforts to simplify regulations and reduce administrative barriers offer fast development opportunities for foreign companies. The country's affinity with Western culture and developed telecommunications infrastructure makes it a favorable location for outsourcing.

TechNavio's analysts forecast the Outsourcing market in the Philippines will grow at a CAGR of 13.97 percent over the period 2013-2018.

Covered in this Report

The Outsourcing market in the Philippines can be divided into three segments based on the type of service into Voice BPO, Non-voice BPO, and IT Outsourcing and ESO.

TechNavio's report, the Outsourcing Market in the Philippines 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report focuses on the Outsourcing market in the Philippines landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key Vendors

  • Accenture plc
  • Convergys Corp.
  • JP Morgan Chase & Co.
  • Teleperformance SA

Other Prominent Vendors

  • Aegis Ltd.
  • Blast Asia Inc.
  • BPO International Inc.
  • Computer Professional Inc.
  • EACOMM Corp.
  • IBM Corp.
  • Point West Technologies Corp.
  • ScopeWorks Asia Inc.
  • Sencor
  • Sitel Corp.
  • SPI Global
  • Stream Global Services Inc.
  • Sykes Asia Inc.
  • TeleTech Holdings Inc.

Key Market Driver

  • Cost-Effectiveness

For a full, detailed list, view our report.

Key Market Challenge

  • Acquisition and Retention of Talent Pool

For a full, detailed list, view our report.

Key Market Trend

  • Growing Demand for Industry-specific Outsourcing Services

For a full, detailed list, view our report.

Key questions answered in this report:

  • What will the market size be in 2018 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Country Profile - Philippines

  • 06.1. Country Background:
  • 06.2. Geography
  • 06.3. People and Language
  • 06.4. Key Economic Indicators
  • 06.5. Business Overview

07. Doing Business in the Philippines

  • 07.1. Key Indicators
  • 07.2. Tax and Custom Benefits
    • 07.2.1. PEZA

08. Market Landscape

  • 08.1. Market Overview
    • 08.1.1. ITO
    • 08.1.2. BPO
    • 08.1.3. IT-ESO
  • 08.2. Market Size and Forecast

09. Outsourcing Market in the Philippines- Segmentation

  • 09.1. Segmentation by Type of Services
  • 09.2. Segmentation by Category

10. Competitiveness of Outsourcing Industry in the Philippines

  • 10.1. Government Initiatives
  • 10.2. Talent Pool of the Country
  • 10.3. Telecom Infrastructure

11. Impact of Exchange Rates on Outsourcing in Philippines

12. Comparative Study of Popular Outsourcing Destinations

13. PEST Analysis

  • 13.1. Five Forces Analysis

14. Export Distribution

  • 14.1. Outsourcing market in the Philippines by Export Distribution, 2013

15. Buying Criteria

16. Market Growth Drivers

17. Drivers and their Impact

18. Market Challenges

19. Impact of Drivers and Challenges

20. Market Trends

21. Trends and their Impact

22. Vendor Landscape

  • 22.1. Market Share Analysis 2013
  • 22.2. Other Prominent Global Vendors
    • 22.2.1. Sutherland Global Services Inc.
    • 22.2.2. Stream Global Services Inc.
    • 22.2.3. Sitel Corp.
    • 22.2.4. Sykes Asia Inc.
    • 22.2.5. IBM Corp.
    • 22.2.6. Aegis Ltd.
    • 22.2.7. TeleTech Holdings Inc.
  • 22.3. Philippines based Outsourcing Providers

23. Key Vendor Analysis

  • 23.1. Accenture plc
    • 23.1.1. Business Overview
    • 23.1.2. Business Segmentation
    • 23.1.3. Key Information
    • 23.1.4. SWOT Analysis
  • 23.2. Convergys Corp.
    • 23.2.1. Business Overview
    • 23.2.2. Business Solutions Portfolio
    • 23.2.3. Key Information
    • 23.2.4. SWOT Analysis
  • 23.3. JP Morgan Chase & Co.
    • 23.3.1. Business Overview
    • 23.3.2. Business Segmentation
    • 23.3.3. Key Information
    • 23.3.4. SWOT Analysis
  • 23.4. Teleperformance SA
    • 23.4.1. Business Overview
    • 23.4.2. Business Services Portfolio
    • 23.4.3. Key Information
    • 23.4.4
    • 23.4.5. SWOT Analysis

24. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: GDP of Philippines at Current Prices (US$ billion)
  • Exhibit 3: Business Confidence: Philippines on Quarterly Basis
  • Exhibit 4: Doing Business Indicators
  • Exhibit 5: Doing Business Ranking Indicators
  • Exhibit 6: Doing Business DTF Indicators
  • Exhibit 7: Time and Cost Associated for Starting a Business in the Philippines
  • Exhibit 8: Outsourcing Industry Overview
  • Exhibit 9: Outsourcing Market in Philippines 2013-2018 (US$ billion)
  • Exhibit 10: Outsourcing Market in the Philippines by Service Segments, 2013
  • Exhibit 11: Outsourcing market in the Philippines by Segments, 2013
  • Exhibit 12: Philippine Government Initiatives
  • Exhibit 13: Proportion of University Educated Population, 2011
  • Exhibit 14: Comparison of English Speaking Population by Countries, 2011
  • Exhibit 15: Telecommunication Infrastructure: Philippines 2013
  • Exhibit 16: Exchange Rate Comparison of Currencies of Key Outsourcing Destinations to US Dollar
  • Exhibit 17: Comparative Study of Top 5 Outsourcing Destinations
  • Exhibit 18: Outsourcing market in the Philippines by Export Distribution, 2013
  • Exhibit 19: Business Segmentation of Accenture plc
  • Exhibit 20: Business Solution Portfolio of Convergys Corp.
  • Exhibit 21: Business Segmentation: JP Morgan Chase & Co.
  • Exhibit 22: Teleperformance Revenue by Service Sectors
  • Exhibit 23: Business services Portfolio of Teleperformance S.A
  • Exhibit 24: Revenue by Service Type
Back to Top