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市場調查報告書

知識流程委外 (KPO) 的全球市場:2015年∼2019年

Global Knowledge Process Outsourcing Market 2015-2019

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 297485
出版日期 內容資訊 英文 64 Pages
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知識流程委外 (KPO) 的全球市場:2015年∼2019年 Global Knowledge Process Outsourcing Market 2015-2019
出版日期: 2015年11月18日 內容資訊: 英文 64 Pages
簡介

全球知識流程委外 (KPO) 市場預測從2015年到2019年間將以約23%的年複合成長率擴大。

本報告依提供全球KPO市場相關調查分析,加上市場規模與今後預測,主要的市場趨勢,成長因素與課題,主要供應商簡介等資訊。

第1章 摘要整理

  • 概況

第2章 本報告的調查範圍

  • 市場概要
  • 主要供應商的產品

第3章 市場調查手法

  • 調查手法
  • 經濟指標

第4章 簡介

主要市場洞察

第5章 市場形勢

  • 市場概要
  • 市場規模與預測
  • 波特的五力分析

第6章 KPO各類服務的市場分類

第7章 各終端用戶的市場分類

第8章 地理區分

第9章 主要國家

第10章 市場成長因素

第11章 市場成長因素的影響

第12章 市場課題

第13章 成長因素與課題的影響

第14章 市場趨勢

第15章 業者情勢

  • 競爭模式
  • 其他卓越供應商

第16章 主要供應商分析

  • Genpact
  • Mphasis
  • RR Donnelley & Sons
  • Wipro

第17章 附錄

  • 簡稱清單

第18章 關於Technavio

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目錄
Product Code: IRTNTR7920

Covering: Market size and forecast for knowledge process outsourcing until 2019. Market segmentation by BFSI, healthcare, and retail. Market shares for APAC, Americas, and EMEA are also provided in the report. The key leading players analyzed by this report include Genpact, Mphasis, and Wipro.

Market outlook of knowledge process outsourcing

Technavios market research analysts predict the global KPO market to grow at a CAGR of around 23% from 2015 to 2019. In line with global perspectives on outsourcing business activities across the globe, companies are looking for more analytical and specialist expertise, and hence KPOs are seen to be increasingly fitting such requirement of companies that are eager to outsource to third party service providers.

With increasing globalization and a competitive market scenario, the time for commercialization of products and services are thinning down. For instance, in the BFSI capital markets, with a change in demand for complex global products, investment managers are in need for making quicker strategic decisions. This has driven the demand for Middle office outsourcing as it has changed from pure cost-driven capabilities to strategic platforms, thus allowing investment managers to execute business strategies easily.

Market segmentation of knowledge process outsourcing by end users

  • BFSI
  • Healthcare
  • Retail

Healthcare sector is the fastest segments in the outsourcing for knowledge intensive services. Pharmaceutical and bio-tech are sub-industries of this segment, and present a high demand for clinical research and drug discovery. This sector demands for the protection of IPR, for instance, findings and associated databases of a clinical trials from pharmaceutical companies require protection. Therefore, the imminent need to overhaul existing legacy RCM process models has resulted in healthcare service providers to make strategic acquisitions with managed services providers and leading KPOs.

Geographical segmentation of the knowledge process outsourcing market

  • APAC
  • Americas
  • EMEA

Emerging economies such as Asia and Latin America have been able to attract KPO service providers due to the advantages such as low labor costs, availability of trained professionals combined with high productivity and a favorable business environment. These advantages are not present in developed countries, and as a result, many firms are setting up businesses in emerging markets.

Leading vendors analyzed in the report

  • Genpact
  • Mphasis
  • Wipro
  • RR Donnelley & sons
  • Wipro

The other prominent vendors analyzed in the report include Accenture, Adventity, Aranca, Cognizant, Copal Partners, Mu Sigma, EXL Services, Grail Research, Inductis, EXL Service, Infosys, IP Pro, McKinsey, Moody's, Oracle, Pangea3, Pipal Research, Pulsar knowledge center, RocSearch, SAP, Syntel, TCS, TechBooks, The smart cube, and WNS.

Key questions answered in the report

  • What are the key factors driving the global mobile workforce solutions market
  • What are the key market trends impacting the growth of the global mobile workforce solutions market
  • What are the various opportunities and threats faced by the vendors in the global mobile workforce solutions market
  • Trending factors influencing the market shares for EMEA, APAC, and Americas
  • Key outcome of the five forces analysis on the global mobile workforce solutions market
  • Growth forecast of the global mobile workforce solutions market until 2019

Technavio also offers customization on reports based on specific client requirement.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

Market overview

  • Top vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

Key market highlights

PART 05: Market landscape

Market overview

  • Market size and forecast
  • Five forces analysis

PART 06: Market segmentation by KPO services

PART 07: Market segmentation by end user

PART 08: Geographical segmentation

PART 09: Key leading countries

PART 10: Market drivers

PART 11: Impact of drivers

PART 12: Market challenges

PART 13: Impact of drivers and challenges

PART 14: Market trends

PART 15: Vendor landscape

  • Competitive scenario
  • Other prominent vendors

PART 16: Key vendor analysis

  • Genpact
  • Mphasis
  • RR Donnelley & Sons
  • Wipro

PART 17: Appendix

  • List of abbreviations

PART 18: Explore Technavio

List of Exhibits

  • Exhibit 01: Global KPO market overview
  • Exhibit 02: Global KPO market 2015-2019 ($ billions)
  • Exhibit 03: Five forces analysis
  • Exhibit 04: Global KPO market segmentation by KPO services 2014
  • Exhibit 05: Geographical segmentation
  • Exhibit 06: Key leading outsourcing destinations
  • Exhibit 07: Evolution of KPO market in India
  • Exhibit 08: Impact of drivers
  • Exhibit 09: Impact of drivers and challenges
  • Exhibit 10: Genpact: Business segmentation by revenue 2014
  • Exhibit 11: Genpact: Business segmentation by revenue 2013 and 2014 ($ billions)
  • Exhibit 12: Genpact: Geographical segmentation by revenue 2014
  • Exhibit 13: Mphasis: Business segmentation by revenue 2014
  • Exhibit 14: Mphasis: Geographical segmentation by revenue 2014
  • Exhibit 15: RR Donnelley: Business segmentation by revenue 2014
  • Exhibit 16: RR Donnelley & Sons: Business segmentation by revenue 2013 and 2014 ($ billions)
  • Exhibit 17: RR Donnelley & Sons: Geographical segmentation by revenue 2014
  • Exhibit 18: Wipro: Business segmentation by revenue 2015
  • Exhibit 19: Wipro: Business segmentation by revenue 2014 and 2015 ($ millions)
  • Exhibit 20: Wipro: Geographical segmentation by revenue 2015
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