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市場調查報告書

硬體設備及軟體支援服務的全球市場

Global Hardware and Software Support Services Market 2015-2019

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 261557
出版日期 內容資訊 英文 76 Pages
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硬體設備及軟體支援服務的全球市場 Global Hardware and Software Support Services Market 2015-2019
出版日期: 2014年12月31日 內容資訊: 英文 76 Pages
簡介

IT支援服務,可定義為組織維持IT基礎設施所需的服務,由硬體設備的支援及軟體的支援服務構成。硬體設備的引進有硬體設備的安裝和設定,關聯的支援服務中包含電話支援和線上支援、出差支援、維修和維護等。軟體的安裝和支援服務,是由套件軟體的引進與設定構成。為了IT支援服務,實現企業的IT軟體和硬體設備基礎設施的最佳化的預防,救濟性服務被要求。

本報告提供硬體設備及軟體支援服務的全球市場的目前方案,及今後的成長的預定等顏就。

第1章 摘要整理

第2章 簡稱集

第3章 調查的對象

  • 市場概要
  • 提供產品

第4章 市場調查手法

  • 市場調查流程
  • 調查手法

第5章 簡介

第6章 市場展望

  • 市場的規模與預測
  • 波特的五力分析

第7章 市場分類

  • 硬體設備及軟體支援服務的全球市場(2014年)
  • 軟體支援服務的全球市場
    • 市場的規模與預測
    • 全球軟體支援服務的分類
  • 應用次分類的全球市場的規模與預測
  • 系統基礎架構軟體次分類的全球市場的規模與預測
  • 硬體設備支援服務的全球市場分類規模與預測
    • 全球硬體設備支援服務的分類
  • 網路次分類的全球市場的規模與預測
  • 伺服器次分類的全球市場的規模與預測
  • 儲存次分類的全球市場的規模與預測
  • 客戶次分類的全球市場的規模與預測

第8章 地理分類

第9章 主要國家

  • 美國
  • 日本

第10章 購買標準

第11章 市場成長促進要素

第12章 促進要素與其影響

第13章 市場課題

第14章 促進要素的影響與課題

第15章 市場趨勢

第16章 趨勢與其影響

第17章 供應商的展望

  • 市場佔有率分析(2013年)
  • 其他重要供應商
    • Avaya
    • CA Technologies
    • Cisco Systems
    • Dell
    • EMC
    • Fujitsu
    • Microsoft
    • Novell

第18章 主要供應商分析

  • HP
    • 主要的事實
    • 產業概要
    • 2013年的收益為基礎的產業分類
    • 2012年、2013年的收益為基礎的產業分類
    • 2013年的收益為基礎地區的分類
    • 產業策略
    • 最近的開發
    • SWOT分析
  • IBM
    • 主要的事實
    • 產業概要
    • 產業分類
    • 產業分類為基礎收益分類
    • 產業經營為基礎收益分類
    • 2012年與2013年的產業分類為基礎收益比較
    • 地區為基礎收益分類
    • 產業策略
    • 最近的開發
    • SWOT分析
  • Oracle
    • 主要的事實
    • 產業概要
    • 2013年的收益為基礎的產業分類
    • 2012年、2013年的收益為基礎的產業分類
    • 2013年的收益為基礎地區的分類
    • 產業策略
    • 最近的開發
    • SWOT分析
  • SAP AG
    • 主要的事實
    • 產業概要
    • 產業分類
    • 產業分類為基礎收益分類
    • 產業經營為基礎收益分類
    • 2012年與2013年的產業分類為基礎收益比較
    • 地區為基礎收益分類
    • 產業策略
    • 最近的開發
    • SWOT分析

第19章 相關報告

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目錄
Product Code: IRTNTR4927

About Hardware and Software Support Services

IT support services can be defined as services required for the maintenance of the IT infrastructure of an organization. They consist of hardware support services and software support services. Hardware deployment consists of hardware installation and configuration, and the related support services can include telephonic support, online support, on-site support, and repair and maintenance. Software deployment and support services consist of the installation and configuration of packaged software. IT support services are required for preventive and remedial services to carry out the optimization of the IT software and hardware infrastructure of an organization.

TechNavio's analysts forecast Global Hardware and Software Support Services market to grow at a CAGR of 3.80 percent over the period 2014-2019.

Covered in this Report

This report covers the present scenario and the growth prospects of the Global Hardware and Software Support Services market for the period 2014-2019. The market is categorized into two segments: Hardware Support Services and Software Support Services. The Software Support Services segment is further classified into two: application software and infrastructure software, whereas the Hardware Support Services segment is classified into five: networking, servers, storage, client, peripheral and others.

TechNavio's report, the Global Hardware and Software Support Services Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the Global Hardware and Software Support Services market landscape and its growth prospects in the coming years. The report includes a discussion on the key vendors operating in this market.

Key Vendors

  • HP
  • IBM
  • Oracle
  • SAP

Other Prominent Vendors

  • Accenture
  • Avaya
  • CA Technologies
  • Cisco Systems
  • Dell
  • EMC
  • Fujitsu
  • Microsoft
  • Nortel Networks
  • Novell
  • Red Hat
  • Symantec
  • Unisys
  • VMware

Market Driver

  • Increased Demand for Analytics in Different Industries
  • For a full, detailed list, view our report

Market Challenge

  • Shift to Cloud-based IT
  • For a full, detailed list, view our report

Market Trend

  • Increased Focus on SMEs
  • For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Size and Forecast
  • 06.2. Five Forces Analysis

07. Market Segmentation

  • 07.1. Global Hardware and Software Support Services Market 2014
  • 07.2. Global Software Support Services Market
    • 07.2.1. Market Size and Forecast
    • 07.2.2. Segmentation of Global Software Support Services
  • 07.3. Global Applications Sub-segment Size and Forecast
  • 07.4. Global System Infrastructure Software Sub-segment Size and Forecast
  • 07.5. Global Hardware Support Services Segment Size and Forecast
    • 07.5.1. Segmentation of Global Hardware Support Services
  • 07.6. Global Networking Sub-segment Size and Forecast
  • 07.7. Global Server Sub-segment Size and Forecast
  • 07.8. Global Storage Sub-segment Size and Forecast
  • 07.9. Global Client Sub-segment Size and Forecast

08. Geographical Segmentation

09. Key Leading Countries

USA

Japan

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

  • 17.1. Market Share Analysis 2013
  • 17.2. Other Prominent Vendors
    • 17.2.1. Avaya
    • 17.2.2. CA Technologies
    • 17.2.3. Cisco Systems
    • 17.2.4. Dell
    • 17.2.5. EMC
    • 17.2.6. Fujitsu
    • 17.2.7. Microsoft
    • 17.2.8. Novell

18. Key Vendor Analysis

  • 18.1. HP
    • 18.1.1. Key Facts
    • 18.1.2. Business Overview
    • 18.1.3. Business Segmentation by Revenue 2013
    • 18.1.4. Business Segmentation by Revenue 2012 and 2013
    • 18.1.5. Geographical Segmentation by Revenue 2013
    • 18.1.6. Business Strategy
    • 18.1.7. Recent Developments
    • 18.1.8. SWOT Analysis
  • 18.2. IBM
    • 18.2.1. Key Facts
    • 18.2.2. Business Description
    • 18.2.3. Business Segmentation
    • 18.2.4. Revenue Segmentation by Business Segment
    • 18.2.5. Revenue Segmentation by Business Operation
    • 18.2.6. Revenue Comparison of Business Segments 2012 and 2013
    • 18.2.7. Revenue Segmentation by Geography
    • 18.2.8. Business Strategy
    • 18.2.9. Key Developments
    • 18.2.10. SWOT Analysis
  • 18.3. Oracle
    • 18.3.1. Key Facts
    • 18.3.2. Business Overview
    • 18.3.3. Business Segmentation by Revenue 2013
    • 18.3.4. Business Segmentation by Revenue 2012 and 2013
    • 18.3.5. Geographical Segmentation by Revenue 2013
    • 18.3.6. Business Strategy
    • 18.3.7. Recent Developments
    • 18.3.8. SWOT Analysis
  • 18.4. SAP AG
    • 18.4.1. Key Facts
    • 18.4.2. Business Description
    • 18.4.3. Business Segmentation
    • 18.4.4. Revenue Segmentation by Business Segments
    • 18.4.5. Revenue Comparison of Business Segments 2012 and 2013
    • 18.4.6. Revenue Segmentation by Geography
    • 18.4.7. Business Strategy
    • 18.4.8. Key Developments
    • 18.4.9. SWOT Analysis

19. Other Reports in this Series

List of Exhibits

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Global Hardware and Software Support Services 2014-2019 (US$ billion)
  • Exhibit 3: Global Hardware and Software Support Services Market 2014
  • Exhibit 4: Global Software Support Services Market 2014-2019 (US$ billion)
  • Exhibit 5: Segmentation of Global Software Support Services, 2014
  • Exhibit 6: Global Applications Sub-segment 2014-2019 (US$ billion)
  • Exhibit 7: Global System Infrastructure Software Sub-segment 2014-2019 (US$ billion)
  • Exhibit 8: Global Hardware Support Services Segment 2014-2019 (US$ billion)
  • Exhibit 9: Segmentation of Global Hardware Support Services Segment 2014
  • Exhibit 10: Global Networking Sub-segment 2014-2019 (US$ billion)
  • Exhibit 11: Global Server Sub-segment 2014-2019 (US$ billion)
  • Exhibit 12: Global Storage Sub-segment 2014-2019 (US$ billion)
  • Exhibit 13: Global Client Sub-segment 2014-2019 (US$ billion)
  • Exhibit 14: Global Hardware and Software Support Services Market by Geographical Segmentation 2014
  • Exhibit 15: HP: Business Segmentation by Revenue 2013
  • Exhibit 16: HP: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 17: HP: Geographical Segmentation by Revenue 2013
  • Exhibit 18: IBM: Business Segmentation
  • Exhibit 19: IBM: Revenue Segmentation by Business 2013
  • Exhibit 20: IBM: Revenue Segmentation 2013
  • Exhibit 21: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
  • Exhibit 22: IBM: Revenue Segmentation by Geography 2013
  • Exhibit 23: Oracle: Business Segmentation by Revenue 2013
  • Exhibit 24: Oracle: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 25: Oracle: Geographical Segmentation by Revenue 2013
  • Exhibit 26: Business Segmentation of SAP AG
  • Exhibit 27: Revenue Segmentation of SAP AG 2013
  • Exhibit 28: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
  • Exhibit 29: Revenue Segmentation of SAP AG by Geography 2013
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