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市場調查報告書

現場服務管理(FSM)軟體的全球市場:2017年∼2021年

Global Field Service Management (FSM) Software Market 2017-2021

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 237272
出版日期 內容資訊 英文 102 Pages
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現場服務管理(FSM)軟體的全球市場:2017年∼2021年 Global Field Service Management (FSM) Software Market 2017-2021
出版日期: 2017年11月14日 內容資訊: 英文 102 Pages
簡介

關於現場服務管理(FSM)軟體

FSM軟體透過追蹤要求,管理人事,維持業務的能見度,有助於組織提供有效的現場服務。 FSM軟體的主要功能,有工作指示管理,庫存管理,車輛追蹤,報告作成等。FSM軟體,有助於組織可自動化現場服務運用效率和提高效率和能見度。不論行業和企業規模,FSM軟體的採用持續增加,加速全球的FSM軟體市場成長。

Technavio的分析師,預測2017-2021年的期間,全球的現場服務管理(FSM)軟體市場以12.05%的年複合成長率成長。

本報告提供全球現場服務管理(FSM)軟體市場相關調查分析,市場規模與成長率,市場趨勢,市場的推動要素與課題,市場機會驗證,主要供應商等相關的系統性資訊。

目錄

第1章 摘要整理

第2章 調查範圍

第3章 調查方法

第4章 簡介

  • 市場概要
  • FSM流程
  • 實行FSM軟體的優點

第5章 市場情形

  • 市場生態系統
  • 市場特性
  • 市場區隔分析

第6章 市場規模

  • 市場定義
  • 2016年的市場規模
  • 市場規模及預測:2016年∼2021年
  • 市場前提

第7章 市場發展

  • FSM的穿戴式技術
  • FSM中M2M的出現

第8章 波特的五力分析

  • 買主談判力
  • 供應商談判力
  • 新加入廠商的威脅
  • 替代品的威脅
  • 競爭企業間的敵對關係
  • 市場情形

第9章 市場劃分:各引進

  • 市場區隔:各發展
  • 比較:各引進
  • 內部部署FSM軟體 - 市場規模及預測(2016年∼2021年)
  • 雲端基礎的FSM軟體 - 市場規模與預測(2016年∼2021年)
  • 市場機會:各引進

第10章 客戶情形

第11章 地區情形

  • 地理市場區隔
  • 地區比較
  • 南北美洲 - 市場規模與預測(2016年∼2021年)
  • 歐洲、中東、非洲地區 - 市場規模與預測(2016年∼2021年)
  • 亞太地區 - 市場規模與預測(2016年∼2021年)
  • 主要的已開發國家
  • 市場機會

第12章 決策架構

第13章 成長要素與課題

  • 市場成長要素
  • 市場課題

第14章 市場趨勢

  • FSM軟體引進預測分析
  • FSM中出現IoT
  • 行動現場服務應用程式的引進

第15章 供應商情形

  • 競爭模式

第16章 供應商分析

  • 主要供應商的產品
  • 其他有力的供應商

第17章 主要業者簡介

  • Astea International
  • ClickSoftware
  • IFS
  • Oracle
  • ServiceMax(GE Digital)

第18章 M&A

  • 市場上M&A

第19章 附錄

  • 簡稱清單

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目錄
Product Code: IRTNTR15841

About Field Service Management (FSM) Software

FSM software helps organizations deliver effective on-site services by tracking requests, managing personnel, and maintaining visibility into operations. Some of the main features of FSM software include work order management, inventory, fleet tracking, and reporting. FSM software helps organizations automate field service operations to improve both efficiency and visibility. The increased adoption of FSM software from businesses of every type and size is fueling the growth of the global FSM software market.

Technavio's analysts forecast the global field service management (FSM) software market to grow at a CAGR of 12.05% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global field service management (FSM) software market for 2017-2021. The report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Field Service Management (FSM) Software Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Astea International
  • ClickSoftware
  • IFS
  • Oracle
  • ServiceMax (GE Digital)

Other Prominent Vendors

  • Accruent
  • Comarch
  • CORESYSTEMS
  • FieldAware
  • Infor
  • Key2Act (formerly WennSoft)
  • Microsoft
  • MSI Data
  • OverIT
  • Praxedo
  • Retriever Communications
  • ServicePower
  • ServiceTrade

Market driver

  • Various pricing strategies by vendors
  • For a full, detailed list, view our report

Market challenge

  • High costs
  • For a full, detailed list, view our report

Market trend

  • Introduction of predictive analytics in FSM software
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

PART 03: RESEARCH METHODOLOGY

PART 04: INTRODUCTION

  • Market outline
  • FSM process
  • Benefits of the implementation of FSM software

PART 05: MARKET LANDSCAPE

  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis
  • PART 06: MARKET SIZING
  • Market definition
  • Market sizing 2016
  • Market size and forecast 2016-2021
  • Market assumptions

PART 07: MARKET DEVELOPMENTS

  • Wearable technology for FSM
  • Emergence of M2M in FSM

PART 08: FIVE FORCES ANALYSIS

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

PART 09: MARKET SEGMENTATION BY DEPLOYMENT

  • Segmentation by deployment
  • Comparison by deployment
  • On-premises FSM software - Market size and forecast 2016-2021
  • Cloud-based FSM software - Market size and forecast 2016-2021
  • Market opportunity by deployment

PART 10: CUSTOMER LANDSCAPE

PART 11: REGIONAL LANDSCAPE

  • Geographical segmentation
  • Regional comparison
  • Americas - Market size and forecast 2016-2021
  • EMEA - Market size and forecast 2016-2021
  • APAC - Market size and forecast 2016-2021
  • Key leading countries
  • Market opportunity

PART 12: DECISION FRAMEWORK

PART 13: DRIVERS AND CHALLENGES

  • Market drivers
  • Market challenges

PART 14: MARKET TRENDS

  • Introduction of predictive analytics in FSM software
  • Emergence of the IoT in FSM
  • Introduction of mobile field service apps

PART 15: VENDOR LANDSCAPE

  • Competitive scenario

PART 16: VENDOR ANALYSIS

  • Key vendor offerings
  • Other prominent vendors

PART 17: MAJOR VENDOR PROFILES

  • Astea International
  • ClickSoftware
  • IFS
  • Oracle
  • ServiceMax (GE Digital)

PART 18: MERGERS AND ACQUISITIONS

  • Mergers and acquisitions in the market

PART 19: APPENDIX

  • List of abbreviations

List of Exhibits

  • Exhibit 01: FSM process
  • Exhibit 02: Parent market
  • Exhibit 03: Global IT software market
  • Exhibit 04: Market characteristics
  • Exhibit 05: Market segments
  • Exhibit 06: Market definition - Inclusions and exclusions checklist
  • Exhibit 07: Market size 2016
  • Exhibit 08: Validation techniques employed for market sizing 2016
  • Exhibit 09: Global FSM software market - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 10: Global FSM software market - Year-over-year growth 2017-2021 (%)
  • Exhibit 11: Market assumptions
  • Exhibit 12: Five forces analysis 2016
  • Exhibit 13: Five forces analysis 2021
  • Exhibit 14: Bargaining power of buyers
  • Exhibit 15: Bargaining power of suppliers
  • Exhibit 16: Threat of new entrants
  • Exhibit 17: Threat of substitutes
  • Exhibit 18: Threat of rivalry
  • Exhibit 19: Market condition - Five forces
  • Exhibit 20: Deployment - Market share 2016-2021 (%)
  • Exhibit 21: Deployment models
  • Exhibit 22: Comparison by deployment
  • Exhibit 23: On-premises FSM software - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 24: On-premises FSM software - Year-over-year growth 2017-2021 (%)
  • Exhibit 25: Cloud-based FSM software - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 26: Cloud-based FSM software - Year-over-year growth 2017-2021 (%)
  • Exhibit 27: Market opportunity by deployment
  • Exhibit 28: Customer landscape
  • Exhibit 29: Global FSM software market - Market share by geography 2016-2021 (%)
  • Exhibit 30: Regional comparison
  • Exhibit 31: Americas - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 32: Americas - Year-over-year growth 2017-2021 (%)
  • Exhibit 33: Top 3 countries in Americas
  • Exhibit 34: EMEA - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 35: EMEA - Year-over-year growth 2017-2021 (%)
  • Exhibit 36: Top 3 countries in EMEA
  • Exhibit 37: APAC - Market size and forecast 2016-2021 ($ billions)
  • Exhibit 38: APAC - Year-over-year growth 2017-2021 (%)
  • Exhibit 39: Top 3 countries in APAC
  • Exhibit 40: Key leading countries
  • Exhibit 41: Market opportunity
  • Exhibit 42: Open-source FSM software
  • Exhibit 43: Pricing models
  • Exhibit 44: Key vendor offerings
  • Exhibit 45: Other prominent vendors in the global FSM software market
  • Exhibit 46: Mergers and acquisitions in the global FSM software market
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