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市場調查報告書

雲端型POS系統:為何現在是適合引進的時期

Cloud POS - Why The Time Might Be Right

出版商 IHL Group 商品編碼 341230
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
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雲端型POS系統:為何現在是適合引進的時期 Cloud POS - Why The Time Might Be Right
出版日期: 2015年09月17日 內容資訊: 英文
簡介

POS終端與雲端的聯繫相關考察之進行,並不是那麼久的事。但,那時的結論是「不可能」。實際上,初期的雲端式POS終端的性能不是太好。儘管如此,隨著系統的演進和嘗試錯誤,圍繞零售業的環境急變,許多零售業者考慮引進雲端型POS終端。

本報告提供今後零售商店有效利用POS系統的方法,尤其是雲端方法的相關分析、目前POS系統的問題點,及解決雲端問題的可能性、案例研究/最佳業務實踐、產業相關人員今後應採取行動等相關調查與考察。

簡介

  • 簡介/背景情況和目的
  • 定義

第1章 成為分析契機的市場主要趨勢

  • 100萬台POS終端,至今仍支援Windows XP
  • 全方位流通管道環境下的消費者取向商店
  • 單純的業務邏輯的必要性
  • 目前POS的範例
  • 行銷部門、財務部門的見解
  • 中樞部的見解
  • 週邊設備、當地設備的應對
  • 軟體的購買方法的變化

第2章 雲端的案例

  • 雲端有作用時
  • 雲端未作用時
  • 風險的緩和
  • 以行動付款與EMV方式能全部解決嗎?
  • 實際上,成本會是多少?

第3章 市場規模的測量

第4章 最佳業務實踐

  • 選擇離線環境下也能理解事態重要性的供應商
  • 網路的雙重化
  • 安全比設備重要
  • 地理圍欄 (geofence) 與交易資料保存的組合
  • 應對自己的問題:在達成要求時,是否準備好充分的彈性?

第5章 現在是適合引進的時期嗎?

圖表一覽

目錄

OVERVIEW

It wasn't all that long ago that when someone mentioned “the cloud” as an option for Point-of-Sale (POS) systems, those in the know would scoff and say, “It's just not possible.” And quite frankly, the initial deployments of cloud POS systems were not very good. Yet with new iterations of systems and a rapidly changing retail landscape that requires the same data wherever the consumer wishes to shop, many retailers are beginning to consider a Cloud-based POS application as a viable solution. Make no mistake, it is not for every retailer size and shape, but new hybrid deployments, along with the participation of larger retailers in the discussion, are making the potential use of the cloud for POS as worthy of the discussion, something most retailers would not even consider even 2 years ago.

This research is a combination of numerous IHL research studies throughout the last 12 months as well as retail and vendor discussions. It takes into consideration recent retailer and vendor mergers and the fact that more and more vendors are building POS products from the inside out. Meaning they are starting with the Order Management System and adding a front-end POS application that can run across mobile, ecommerce and traditional POS platforms.

We review the best practices, where it makes sense and where it doesn't. In the process, we discuss how the goals of retailers and an integrated system are being challenged with the rapid evolvement of payment technologies like EMV and mobile wallets such as Apple Pay. It is just the beginning of the discussion, one that traditional vendors should take note of and retailers of all sizes should at least review.

HIGHLIGHTS

Is it the cloud or is it in the fog? As retailers look more and more to a single transaction engine, driven off of a single Order Management System, the concept of cloud-based POS applications begins to make more sense. But vendors and retailers alike must take into consideration things like offline mode, merchandise pickup at the store for online purchases and ship from store. What is right for one type of retailer might not be OK for another. This research helps vendors think through their architecture and for retailers to plan how if cloud or a hybrid of a cloud POS might best meet their needs. We call it foggy because the best solution might be a combination of the traditional POS approach and the cloud components.

SAMPLE

Figure 2 - Desire for a Singular Transaction Engine

Note: Data from Stores Reinvented - 11th Annual RIS News IHL Group Store Systems Study 7/14

Table of Contents

Introduction

  • Introduction / Background and Objectives
  • Definitions

1.0 Key Trends Driving This Thought

  • One Million POS Terminals Just Lost Support for Windows XP
  • The Consumer Shops in Omni-Channel
  • Need for a Single Business Logic
  • Current POS Paradigms
  • Marketing Has a Say....and Budget Too
  • A Centralized View
  • Peripheral and Local Device Support
  • Changing Way Software Is Purchased

2.0 The Case For Cloud

  • Where it Works
  • Where it Doesn't
  • Risk Mitigation
  • Mobile Payments and EMV Solve Everything, Right?
  • Seriously, What Are The Costs?

3.0 Market Sizing

4.0 Best Practices

  • Pick a Vendor That Understands Offline
  • Duplicate Networks
  • Security is Much More Than Just a Device
  • Geofence, but Save the Transaction Data
  • Do Your Homework - Is There Enough Flexibility for Your Desires

5.0 Is The Time Right?

List of Figures

  • Figure 1 - Stumbling Blocks for Omni-Channel Readiness
  • Figure 2 - Desire for a Singular Transaction Engine
  • Figure 3 - Projected North American Installed Base for Cloud POS
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