Abstract
This IDC study presents the IT services industry in 2007 and forecasts
expenditure on IT services through 2012. The study contains market size, vendor
market shares, and forecasts for thirteen foundation market categories.
The study ranks the top IT services providers by their 2007 revenue and
includes a detailed profile of their IT services portfolio for the top ten,
their presence in individual vertical markets, and their largest contracts. The
top services providers for each of IDC' s foundation market categories are also
provided.
The study answers the following questions:
- What are IDC' s predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
- What are the new trends in IT services delivery, such as outsourcing and business services?
- Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?
" Spending on IT services in Saudi Arabia will continue to grow strongly. This
growth will be driven by a number of factors, including but not limited to high
oil prices, a slowly maturing IT market, technical skills shortages, a number
of new non-traditional players (e.g., Awalnet and Bayanat) aggressively
targeting managed services, and the increasing complexity in technology and its
impact on operational management. Server consolidation projects, disaster
recovery, security, and egovernment initiatives will continue to be major
themes throughout the forecast period." - IT Services Research Manager Margaret
Adam, IDC Middle East and Africa.
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Figure: Spending in USD M on IT Services by IDC' s IT Services Engagement Types in Saudi Arabia, 2006 and 2007
- Situation Overview
- Overview of the IT Services Market
- Main Factors Influencing IT Services Spending in Saudi Arabia
- Leading IT Services Vendors
- Table: Overview of the Leading IT Services Companies in Saudi Arabia by IT Services Revenue (US$M), 2007
- General Market Characteristics
- Economic and Political Environment
- Table: Key Economic Indicators for Saudi Arabia, 2006-2008
- IT Environment
- Overview of the Information Technology Services Market by Foundation Markets
- Table: Overview of the Information Technology Services Market by Foundation Markets
- Table: Overview of the Information Technology Services Market by Foundation Markets
- Figure: Spending (US$M) on IT Services by IDC' s IT Services Engagement Type in Saudi Arabia, 2007
- Support and Training Services Macromarket
- Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Saudi Arabia by IT Services Revenue (US$M), 2007
- Hardware Support and Installation Services
- Figure: Vendor Share of the Hardware Support and Installation Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hardware Support and Installation Foundation Market in Saudi Arabia, 2007
- Software Support and Installation Services
- Figure: Vendor Share of the Software Support and Installation Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Software Support and Installation Foundation Market in Saudi Arabia, 2007
- IT Training and Education
- Figure: Vendor Share of the IT Training and Education Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the IT Training and Education Foundation Market in Saudi Arabia, 2007
- IDC Analysis of Support and Training Macromarket
- Project Services Macromarket
- Figure: Overview of the Leading Providers of the Project Services Macromarket in Saudi Arabia by IT Services Revenue (US$M), 2007
- Network Consulting and Integration
- Figure: Vendor Share of the Network Consulting and Integration Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Network Consulting and Integration Foundation Market in Saudi Arabia, 2007
- Systems Integration
- Figure: Vendor Share of the Systems Integration Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Systems Integration Market in Saudi Arabia, 2007
- Information System Consulting
- Figure: Vendor Share of the Information System Consulting Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Information System Consulting Market in Saudi Arabia, 2007
- Application Consulting and Customization
- Figure: Vendor Share of the Application Consulting and Customization Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Application Consulting and Customization Foundation Market in Saudi Arabia, 2007
- Custom Application Development
- Figure: Vendor Share of the Custom Application Development Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Custom Application Development Foundation Market in Saudi Arabia, 2007
- IDC Analysis Project Services Macromarket
- Outsourcing Macromarket
- Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Saudi Arabia by IT Services Revenue (US$M), 2007
- Application Management Outsourcing
- Figure: Vendor Share of the Application Management Outsourcing Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Application Management Outsourcing Foundation Market in Saudi Arabia, 2007
- Information System Outsourcing
- Figure: Vendor Share of the Information System Outsourcing Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Information System Outsourcing Foundation Market in Saudi Arabia, 2007
- Network and Desktop Outsourcing Services
- Figure: Vendor Share of the Network and Desktop Outsourcing Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Network and Desktop Outsourcing Foundation Market in Saudi Arabia, 2007
- Hosted Application Management
- Figure: Vendor Share of the Hosted Application Management Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hosted Application Management Foundation Market in Saudi Arabia, 2007
- Hosting Infrastructure Services
- Figure: Vendor Share of the Hosting Infrastructure Services Foundation Market in Saudi Arabia by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hosting Infrastructure Services Foundation Market in Saudi Arabia, 2007
- IDC Analysis Outsourcing Services Macromarket
- Overview of the Information Technology Services Market by Vendor Category
- The Services Landscape
- Figure: Market Share of IT Services Revenue (US$M) by Vendor Category in Saudi Arabia, 2007
- Technology Vendors
- System Integrators
- Independent Software Vendors
- Indirect Channel Partners
- Big Four and Other Consulting Firms
- Outsourcers/Pure-Plays
- Overview of IT Services Spending by Vertical Market
- Figure: Overview of IT Services Spending (US$M) by Vertical Market in Saudi Arabia, 2007
- Combined Finance Sector
- Combined Government Sector
- Telecommunications Sector
- Table: Overview of IT Services Spending (US$M) by Vertical Market in Saudi Arabia, 2007
- Figure: Spending (US$M) on IT Services by Vertical Market in Saudi Arabia, 2007
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the IT Services Market in Saudi Arabia, 2008-2012
- Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Saudi Arabia, 2007-2012
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Saudi Arabia, 2007-2012
- Forecast by IDC Engagement Type
- Hardware Support and Installation Services
- Software Support and Installation Services
- IT Training and Education
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Saudi Arabia, 2007-2012
- Network Consulting and Integration
- Systems Integration
- Information System Consulting
- Applications Consulting and Customization
- Custom Application Development
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Saudi Arabia, 2007-2012
- Information Systems Outsourcing
- Network and Desktop Outsourcing Services
- Application Management
- Hosted Application Management
- Hosting Infrastructure Services
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Saudi Arabia, 2007-2012
- Market Context
- Figure: Comparison of Forecast for IT Services Spending (US$M) in Saudi Arabia, 2007-2011 versus 2008-2012
- Table: Comparison of Forecast for IT Services Spending (US$M) in Saudi Arabia, 2007-2011 versus 2008-2012
- Vendor Profiles
- Saudi Business Machines (SBM)
- Services Overview
- Figure: Overview of SBM' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of SBM' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of SBM' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of SBM, 2008-2012
- Ejada
- Services Overview
- Figure: Overview of Ejada' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Ejada' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Ejada' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Ejada, 2008-2012
- BT Applied Technology (BTAT)
- Services Overview
- Figure: Overview of BT Applied Technology' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of BT Applied Technology' s IT Services Revenue by Vertical Market in Saudi Arabia2007
- Table: Overview of BTAT' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of BTAT, 2008-2012
- Arabic Computer Systems (ACS)
- Services Overview
- Figure: Overview of Al Alamiah' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Arabic Computer Systems' IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Arabic Computer Systems' Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Arabic Computer Systems, 2008-2012
- Atos Origin Middle East (AOME)
- Services Overview
- Figure: Overview of Atos Origin' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Atos Origin' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Atos Origin Middle East' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Atos Origin Middle East, 2008-2012
- Jeraisy Computer & Communication Services (JCCS)
- Services Overview
- Figure: Overview of Jeraisy Computer & Communication Services' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Jeraisy Computer & Communication Services' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Jeraisy Computer and Communication Services' Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Jeraisy Computer and Communication Services, 2008-2012
- Ebttikar
- Services Overview
- Figure: Overview of Ebttikar' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Ebttikar' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Ebttikar' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Ebttikar, 2008-2012
- Awalnet
- Services Overview
- Figure: Overview of Awalnet' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Awalnet' s IT Services Revenue by Vertical Market Saudi Arabia, 2007
- Table: Overview of Awalnet' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Awalnet, 2008-2012
- Bayanat
- Services Overview
- Figure: Overview of Bayanat Al Oula' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Bayanat Al Oula' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Bayanat' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Bayanat, 2008-2012
- Logica
- Services Overview
- Figure: Overview of Logica' s IT Services Revenue by IDC Engagement Type in Saudi Arabia, 2007
- Clients and Contracts
- Figure: Overview of Logica' s IT Services Revenue by Vertical Market in Saudi Arabia, 2007
- Table: Overview of Logica' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Logica, 2008-2012
- Essential Guidance
- Staff Retention
- Verticalize Sales, Solutions, and Services
- Managed Services
- Learn More
- Related Research
- Definitions
- Foundation Markets
- Hardware Support and Installation
- Software Support and Installation
- IT Education and Training
- IT Consulting
- Systems Integration
- Network Consulting and Integration
- Application Consulting and Customization
- Custom Application Development
- Outsourcing (as an Engagement Type)
- IS Outsourcing
- Network and Desktop Outsourcing (NDOS)
- Application Management
- Hosted Application Management
- Hosting Infrastructure Services
- Methodology
- Overview
- Research Sources
- Revenue Recognition
- Notes on Forecasting
- Synopsis
|
相關報告
|
