Abstract
This document provides an overview of IDC' s definition of unified
communications, which will form the basis of our UC research in Europe. It
builds on work done by IDC' s worldwide unified communications team.
"Unified communications will be one of the major drivers of ICT markets over
the coming years. IDC will cover UC in great detail, using the definition in
this document as the point of departure," said Chris Barnard, research
director, European Telecoms and Networking.
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Situation Overview
- Definitions
- Figure: The UC Ecosystem
- Future Outlook
- Impact of UC on Network Infrastructure
- Enterprise IP Telephony
- Service Provider VoIP Infrastructure
- Impact of UC on Service Providers
- Impact of UC on Network Life-Cycle Services
- Impact of UC on Enterprise Business Applications
- Impact on Enterprise Mobility
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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