Abstract
This IDC study is a multidimensional market-sizing and forecast document for
software support and deployment services. In addition to sizing the market, it
discusses the key trends shaping the market and driving its growth.
Market-sizing and trend information is provided by region and includes support
and deployment services for application design and development software,
application software, and system infrastructure software.
IDC predicts the economic slowdown will affect the software support and
deployment services market, with deployment services receiving the most
significant impact over the forecast period. IDC also expects that support and
deployment services for system infrastructure software and application software
will continue to show the strongest growth of all segments in the forecast.
"Increasingly complex and integrated IT environments will continue to require
high-level support services," said Elaina Stergiades, senior analyst, Software
Support Services. "Application software serving mission-critical business
processes will also demand comprehensive support services to cover the entire
enterprise."
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Situation Overview
- Introduction
- Key Buyer Trends
- Key Vendor Trends
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the Worldwide and U.S. Software Support and Deployment Services Markets, 2008-2012
- Worldwide Software Support and Deployment Market Forecast by Service
- Table: Worldwide Software Support and Deployment Services Spending by Service and Region, 2007-2012 ($M)
- Worldwide Software Support and Deployment Services Spending by Region
- Table: Worldwide Software Support and Deployment Services Spending by Region, 2007-2012 ($M)
- Figure: Worldwide Software Support and Deployment Services Spending by Service, 2007-2012
- Table: U.S. Software Support and Deployment Services Spending, 2007-2012 ($M)
- Worldwide Software Support Services Spending by Product Type
- Table: Worldwide Software Support Spending by Product Segment, 2007-2012 ($M)
- Figure: Worldwide Software Support Spending by Product Segment, 2007-2012
- Table: U.S. Software Support Spending by Product Segment, 2007-2012 ($M)
- Figure: U.S. Software Support Spending by Product Segment, 2007-2012
- Market Context
- Table: Worldwide Software Support and Deployment Services Spending, 2005-2012: Comparison of 2007 and 2008 Forecasts ($M)
- Figure: Worldwide Software Support and Deployment Services Spending, 2005-2012: Comparison of 2007 and 2008 Forecasts
- Essential Guidance
- Actions to Consider
- Advice for Buyers
- Advice for Vendors
- Learn More
- Related Research
- Definitions
- Software Deploy and Support
- Deployment Services
- Support Services
- Packaged Software Definitions
- Exceptions and Exclusions
- Methodology
- Historical Market Values and Exchange Rates
- Table: Exchange Rates, 2003-2007 (%)
- Synopsis
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