Abstract
This IDC study presents IDC' s five-year forecast for Asia/Pacific (excluding
Japan) or APEJ unified communications (UC) market through 2012. It provides
forecast for 12 countries including Australia, Hong Kong, India, Indonesia,
Korea, Malaysia, New Zealand, the Philippines, the People' s Republic of China
(PRC), Singapore, Taiwan, and Thailand. IDC also provides country-level
forecasts for various segments within UC. IDC forecasts that the total APEJ UC
revenue will grow from US$772 million in 2008 to US$1,554 million in 2012 at a
compound annual growth rate (CAGR) of 19%. The study provides the country wise
forecast for each product segment under UC - unified messaging (UM), instant
messaging (IM), voice and Web conferencing, videoconferencing, and IP contact
center.
"In 2007, new product launches with improved UC-specific features and a
sustained push for migration and upgrades led to a surge in UC adoption in the
Asia/Pacific region," says Shalini Verma, research manager, Telecommunications
Research, IDC Asia/Pacific. "The challenge for the industry is to evolve from
point solutions to deeper integration of voice and presence with business
applications."
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Primary Resources
- Secondary Sources
- Executive Summary
- Situation Overview
- Enterprise Collaboration
- Customer Interaction
- Table: Asia/Pacific (Excluding Japan) Total Unified Communications by Segment, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Total Unified Communications by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Total Enterprise Collaboration by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Unified Messaging by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Instant Messaging by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Voice and Web Conferencing by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Videoconferencing by Country, 2006 and 2007 (US$M)
- Table: Asia/Pacific (Excluding Japan) Customer Interaction (IP Contact Center) by Country, 2006 and 2007 (US$M)
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the Asia/Pacific (Excluding Japan) Unified Communications Market, 2008-2012
- Table: Asia/Pacific (Excluding Japan) Total Unified Communications Forecast by Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Total Enterprise Collaboration by Forecast Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Unified Messaging Forecast by Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Instant Messaging Forecast by Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Voice and Web Conferencing Forecast by Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Videoconferencing Forecast by Country, 2006-2012 (US$M)
- Table: Asia/Pacific (Excluding Japan) Total Customer Interaction (IP Contact Center) Forecast by Country, 2006-2012 (US$M)
- Market Context
- Figure: Asia/Pacific (Excluding Japan) Total Unified Communications Forecast, 2006-2011: Comparison of January 2008 and April 2008 Forecasts
- Figure: Asia/Pacific (Excluding Japan) Total Videoconferencing Forecast, 2006-2012: Comparison of January 2008 and April 2008 Forecasts
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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