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市場調查報告書

IDC MaturityScape Benchmark:西歐的保險市場上全方位體驗、數位轉換

IDC MaturityScape Benchmark: Omni-Experience Digital Transformation in Insurance in Western Europe, 2017

出版商 IDC 商品編碼 583759
出版日期 內容資訊 英文 11 Pages
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IDC MaturityScape Benchmark:西歐的保險市場上全方位體驗、數位轉換 IDC MaturityScape Benchmark: Omni-Experience Digital Transformation in Insurance in Western Europe, 2017
出版日期: 2017年11月23日 內容資訊: 英文 11 Pages
簡介

本報告提供IDC定義的成熟度的模式為基礎,西歐各國的保險市場上全方位體驗的數位變革的發展情形相關分析,整體發展情形,及各階段的趨勢、特徵的互相比較,代表性「生存者」(市場競爭下生存的企業) 和「成功者」(取得進一步躍進的企業)的案例,對技術供應商的建議的資訊彙整,為您概述為以下內容。

IDC的成熟度模式比較分析 (圖表)

摘要整理

保險市場上的全方位體驗、數位轉換:成熟度比較資料分析

  • 保險市場上的全方位體驗、數位轉換:成熟化模式的各階段
    • 分析結果:各階段的成熟度
  • 保險市場上的全方位體驗、數位轉換:成熟化模式的評估項目
    • 分析結果:各評估項目的成熟度的趨勢
  • 保險市場上的全方位體驗、數位轉換的評估:「生存者」、「成功者」
    • 分析結果:生存者和成功者比較

對技術買主建議

參考資料

  • 相關分析
  • 附錄
  • 分析資料
  • 調查受訪者的結構
目錄
Product Code: EMEA43207117

This IDC MaturityScape Benchmark serves as a quantified assessment for insurance IT and business executives in charge of the design and execution of digital business strategies."Insurance organizations that are able to deliver optimized and personalized experiences across different channels should be able to continually attract and grow loyalty with their customers and other stakeholders in the ecosystem and positively impact their business performance as a result. To achieve this, insurers must be open to embrace new digital capabilities that will help them move up the stages of the omni-experience maturity model," said Sabitha Majukumar, senior research analyst, IDC Financial Insights.

IDC MaturityScape Benchmark Figure

Executive Summary

Analysis of omni-experience digital transformation in insurance Maturity Benchmark Data

  • Stages of the Omni-Experience Digital Transformation in Insurance Maturity Framework
    • Survey Findings: Maturity Distribution Across Stages
  • Dimensions of the Omni-Experience Digital Transformation in Insurance Maturity Framework
    • Survey Findings: Maturity Distribution Across Dimensions
  • Evaluating Omni-Experience Digital Transformation in Insurance Maturity: Survivors and Thrivers
    • Survey Findings: Comparison of Survivors and Thrivers

Advice for Technology Buyers

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  • Related Research
  • Appendix
  • Methodology
  • Survey Respondent Segmentation
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