Cover Image
市場調查報告書

IDC MaturityScape:零售的數位轉換

IDC MaturityScape: Digital Transformation in Retail

出版商 IDC 商品編碼 361982
出版日期 內容資訊 英文 19 Pages
訂單完成後即時交付
價格
Back to Top
IDC MaturityScape:零售的數位轉換 IDC MaturityScape: Digital Transformation in Retail
出版日期: 2016年06月27日 內容資訊: 英文 19 Pages
簡介

本報告以零售的數位轉換 (DX)的成熟度模式為焦點,提供企業數位變換運用、組織、產品與服務所必要的各階段、方向性、成果、行動相關驗證,距焦5個主要/專門領域 (Leadership DX、Omni-Experience DX、WorkSource DX、Operating Model DX、Information DX) 之系統性資訊。

IDC的MaturityScape價值

IDC的見解

調查概要

概況

  • IDC的零售上數位轉換的成熟度模式的各階段
    • 專案
    • 方便的
    • 可重複
    • 受管理
    • 最佳化
  • IDC的零售上數位轉換的成熟度模式的使用

IDC的零售上數位轉換的成熟度模式的方向性

主要建議

  • Leadership DX
  • Omni-Experience DX
  • WorkSource DX
  • Operating Model DX
  • Information DX

參考資料

  • 相關調查
  • 摘要
目錄
Product Code: US40169816

This IDC study describes the IDC MaturityScape for digital transformation (DX)in retail. It provides snapshots of the stages of maturity that a business must achieve in each of those five dimensions - Leadership DX, Omni-Experience DX, WorkSource DX, Operating Model DX, and Information DX - and each one has been developed as a full IDC MaturityScape in its own right. This study:Describes the framework of the IDC MaturityScape for digital transformation in retail in terms of how the five disciplines can be transformed, progressing from ad hoc and uncoordinated efforts through an aspirational view of a fully optimized, continually transforming businessProvides guidance to business and technology executives on the areas in which they need to improve DX competencies "Retail leaders determined to disrupt, rather than be disrupted, and determined to create sustainable competitive advantage will recognize the value of engaging each of the five disciplines of digital transformation (Leadership DX, Omni-Experience DX, WorkSource DX, Operating Model DX, and Information DX). Digital transformation requires a top-down study and redesign of business strategy/leadership, business processes, human engagement (workforce and others), information monetization, and technology. It is more critical than ever for retailers to adapt experiences delivered to ever-changing consumer needs and to be agile and innovative, leveraging all of the advantages of current-state digital systems." - Leslie Hand, vice president of IDC Retail Insights "Retailers must recognize and drive digital transformation. Retailers dealing with legacy, disconnected, siloed systems have latencies and speeds that cannot support modern commerce, nor do most of the legacy systems allow retailers to quickly launch the types of services that customers today are expecting. At a time when customer expectations are rising and customers are more digitally fluent and digitally equipped than ever before, customers are expecting that their shopping experience will be easy, convenient, frictionless, and available anytime everywhere." - Robert Eastman, research manager, Retail Omni-Channel IT Strategies.

IDC MaturityScape Figure

IDC Opinion

In This Study

Situation Overview

  • Stages of IDC's Digital Transformation in Retail MaturityScape
    • Ad Hoc
      • Description
      • Business Outcome
    • Opportunistic
      • Description
      • Business Outcome
    • Repeatable
      • Description
      • Business Outcome
    • Managed
      • Description
      • Business Outcome
    • Optimized
      • Description
      • Business Outcome
  • Using the IDC MaturityScape for Digital Transformation in Retail

Dimensions of IDC's Digital Transformation in Retail MaturityScape

Essential Guidance

  • Leadership DX
  • Omni-Experience DX
  • WorkSource DX
  • Operating Model DX
  • Information DX

Learn More

  • Related Research
  • Synopsis
Back to Top