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市場調查報告書

供應商採購、管理:使用VSMO (Vendor Sourcing and Management Office) 的外包的管理強化

Vendor Sourcing and Management - Enhancing Outsourcing Governance with the Vendor Sourcing and Management Office

出版商 IDC 商品編碼 360851
出版日期 內容資訊 英文 13 Pages
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供應商採購、管理:使用VSMO (Vendor Sourcing and Management Office) 的外包的管理強化 Vendor Sourcing and Management - Enhancing Outsourcing Governance with the Vendor Sourcing and Management Office
出版日期: 2016年06月13日 內容資訊: 英文 13 Pages
簡介

外包市場近幾年複雜化,企業方面以外包來確保收益、減少風險也變得困難起來。為解除該問題,做為進行外包的有效的管理、監督的手段,VSMO (供應商採購、管理辦公室) 的興趣高漲。

關於被 本報告提供使用稱作VSMO (Vendor Sourcing and Management Office) 的服務,有效的外包管理、監視體制的建立辦法的調查評估。

IDC的見解

調查概要

概況

  • 北美的銀行的案例
  • 美國的保險企業的案例
  • 大城市的行政當局的案例
  • 全世界的消費品企業的案例
  • VSMO的興趣:概要
  • 透過VSMO,提供外包始終如一的生命週期
  • 透過VSMO減輕外包風險
  • 透過VSMO的風險監視,和事前處理外包相關問題

未來展望

IDC的建議

參考資料

  • 相關調查
  • 摘要
目錄
Product Code: US41477216

This IDC study highlights exemplary outsourcing practices that can be replicated by complex organizations with significant outsourcing arrangements. Many organizations find it difficult to effectively govern one or more complex outsourcing deals, to deliver value and reduce risks. CIOs and chief procurement officers will find this study useful as it provides a model and suggestions for an enterprisewide capability to improve the governance and management of outsourcing. This study profiles four large anonymous organizations, each providing examples of how the VSMO provides a consistent organizationwide role for coordination of the outsourcing portfolio. This coordination reduces outsourcing risk and improves the value of the outsourcing relationship. This study underscores the importance of a coordinated enterprisewide VSMO to oversee governance of the outsourcing portfolio. The VSMO will reduce risk, as required by regulators (e.g., bank and insurance firm), or will confirm value for money (e.g., government) or will help achieve global product line growth and profitability (e.g., consumer products company).This study focuses on outsourcing services, vendor and sourcing management, and worksource transformation.

"The complexities of managing multiple vendors across many lines of business can lead to poor performance or outright outsourcing failure," says Ron Babin, adjunct advisor with IDC's IT Executive Program (IEP)."Those organizations that implement a governance office to oversee and coordinate enterprise outsourcing projects will gain the benefits of more reliable delivery of services and fewer failed or disappointing outsourcing projects."

IDC Opinion

In This Study

Situation Overview

  • A North American Bank
  • A U.S. Health Insurer
  • A Large Provincial Government
  • A Global Consumer Products Company
  • VSMO Focus Summary
  • The VSMO Provides a Consistent Outsourcing Life Cycle
  • The VSMO Reduces Outsourcing Risks
  • The VSMO Monitors Risks and Anticipates Outsourcing Problems

Future Outlook

Essential Guidance

Learn More

  • Related Research
  • Synopsis
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