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市場調查報告書

IDC MaturityScape:製造中全方位體驗的數位轉換

IDC MaturityScape: Omni-Experience Digital Transformation in Manufacturing

出版商 IDC 商品編碼 354877
出版日期 內容資訊 英文 16 Pages
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IDC MaturityScape:製造中全方位體驗的數位轉換 IDC MaturityScape: Omni-Experience Digital Transformation in Manufacturing
出版日期: 2016年03月14日 內容資訊: 英文 16 Pages
簡介

本報告以製造中全方位體驗的數位轉換的成熟度模式為主題,提供領導市場達成、維持業績的各必要階段、成果、行動相關驗證之系統性資訊。

IDC的MaturityScape值

IDC的見解

調查概要

概況

  • 製造價值鏈中全方位體驗的考察
  • IDC的製造中全方位體驗的數位轉換的成熟度模式的各階段
    • 專案
    • 方便的
    • 可重複
    • 受管理
    • 最佳化

IDC的製造中全方位體驗的數位轉換的成熟度模式的方向性

主要建議

參考資料

  • 相關調查
  • 摘要
目錄
Product Code: US40542516

This IDC Manufacturing Insights study describes the IDC MaturityScape for omni-experience digital experience (DX) in manufacturing. It identifies the stages, outcomes, and actions required to continually disrupt the customer experience and establish and sustain market-leading performance. This study also serves as a guide for manufacturing business and IT executives to identify areas in need of improvement in support of digital experience in four key dimensions of the omni-experience DX: ecosystem experience, continuous innovation orientation, platform service delivery, and omni-dimensional marketing."The rise of customer centricity is pervasive across manufacturing sectors," says Heather Ashton, research manager, IDC Manufacturing Insights. "As manufacturers move down the path toward digital transformation, one important dimension is optimizing the omni-experience for all value chain participants. Manufacturers that are able to deliver an optimized omni-experience as part of their digital transformation journey should be able to continually attract and grow loyalty with customers, partners, and employees across the entire value chain and positively impact their business performance as a result."

IDC MaturityScape Figure

IDC Opinion

In This Study

Situation Overview

  • Considering Omni-Experience Within the Manufacturing Value Chain
  • Stages of IDC's Omni-Experience Digital Transformation in Manufacturing MaturityScape
    • Ad Hoc
      • Description
      • Business Outcome
    • Opportunistic
      • Description
      • Business Outcome
    • Repeatable
      • Description
      • Business Outcome
    • Managed
      • Description
      • Business Outcome
    • Optimized
      • Description
      • Business Outcome

Dimensions of IDC's Omni-Experience Digital Transformation in Manufacturing MaturityScape

Essential Guidance

Learn More

  • Related Research
  • Synopsis
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