Western European Business Voice Platforms and Services Landscape in 2020
|出版日期||內容資訊||英文 21 Pages
|西歐的企業用語音通話服務/平台市場情勢 (2020年) Western European Business Voice Platforms and Services Landscape in 2020|
|出版日期: 2016年01月27日||內容資訊: 英文 21 Pages||
The landscape of voice platforms and services used by Western European businesses is in a process of transition. This IDC study provides an overview of adoption trends in business voice services and platforms in Western Europe and offers two kinds of metric for assessing the pace of change. The first looks at end-user licenses or extensions in use, and the other looks at revenue for voice connectivity services and IP voice equipment.The document contains a 2015-2020 forecast for Western Europe by the type of business fixed voice licenses/extensions and another forecast by business voice services revenue and on-premises IP voice equipment revenue. It closes with IDC's vision of the Western European market in 2020 and with recommendations for CSPs."Business voice platforms have a fairly long lifecycle, and changes are taking place gradually. CSPs must therefore take into account where the platforms and services market landscape is going to be in 2020, because this is already shaping their customers' decisions. For business voice communication services providers, 2020 is just around the corner." - Program Manager Michael Vorisek, IDC CEMA.