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市場調查報告書

IDC FutureScape:全球IT服務市場預測 (2017年)

IDC FutureScape: Worldwide Services 2017 Predictions

出版商 IDC 商品編碼 345085
出版日期 內容資訊 英文 19 Pages
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IDC FutureScape:全球IT服務市場預測 (2017年) IDC FutureScape: Worldwide Services 2017 Predictions
出版日期: 2016年11月02日 內容資訊: 英文 19 Pages
簡介

本報告提供全球IT服務市場趨勢調查做10大預測歸結著企業的各種IT服務的利用趨勢,那個用途·目的等,今後數年重要的展望。

摘要整理

IDC FutureScape的預測

  • 外性推動因素:摘要
  • 預測:對技術買主的影響
    • 預測1:2017年,涉及數位相關服務的諮詢服務將佔所有專業服務成長的xx%以上,佔專業服務支出總額的xx%
      • 相關的推進因素
      • IT的影響
      • 建議
    • 預測2:在引進IoT中預測2018年xx%的IoT導入企業預測將尋求外部企業策略,規劃,開發,實施和/或管理等支援
      • 相關的推進因素
      • IT的影響
      • 建議
    • 預測3:到2018年,xx%的企業將重新考慮他們當前的服務提供商,SI的功能從傳統轉變到數位
      • 相關的推進因素
      • IT的影響
      • 建議
    • 預測4:2018年,BPaaS的使用率將從目前的xx%增長率達到xx%,買家則將活用垂直整合和專業化供應商
      • 相關的推進因素
      • IT的影響
      • 建議
    • 預測5:到2020年,xx%區域雲端供應商推動的雲端支出將為Microsoft和AWS等超大規模產品的轉售所佔,等
      • 相關的推進因素
      • IT的影響
      • 建議等

給技術買主的建議

外性推動因素:詳細內容

  • 速度的需求:緊急性的高度意識促進市場普及
  • 新生的探求:尋求具有新能力的買主
  • 技術中心的轉換改變商務和社會
  • 新的資金模式:加速阻礙與創新
  • DX Delta:擴大效能差距的產業領導者
  • 人力資源不足:數位worker的全球需求
  • 革新的障礙:記錄系統成為發展的障礙

參考資料

  • 相關調查

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目錄
Product Code: US40754416

This IDC study discusses worldwide services 2017 top 10 predictions."Digital transformation is a key driver in the worldwide services market, and success requires that business and IT work together toward shared goals. While the center of gravity will shift more toward the business that will push the envelope for more innovation, IT buyers play a critical role in governance and integration of strategic initiatives across the company. Partnering with service firms at this time of great potential will be a choice made by both business and IT buyers looking for new ideas, added skills, and critical speed in accomplishing the goals of their transformation," says Rebecca Segal, group VP, Worldwide Services at IDC.

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: In 2017, Consulting Engagements Involving Digital-Related Services Will Account for Over 75% of All Professional Services Growth and 30% of Total Professional Services Spending
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: As Adoption of IoT Grows, 75% of IoT Adopters Will Turn to Outside Firms for Help in Strategy, Planning, Development, Implementation, and/or Management by 2018
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By 2018, 50% of Enterprises Will Reconsider Their Current Services Providers, Causing a Shift in the SI's Function from Traditional to Digital and the Emergence of New Services Roles for Both New and Old Service Providers Alike
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: The Use of BPaaS Will Double from Its Current Rate of 20% to Reach 40% in 2018, with Buyers Leveraging Both Vertically Integrated and Specialized Providers
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2020, 90% of the Cloud Spending Driven by Regional Cloud Providers Will Be the Resale of Hyperscale Offerings from the Likes of Microsoft and AWS
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: In 2020, 50% of Line-of-Business Budget Will Transition from Traditional to Nontraditional Services Providers Like Tech Start-Ups, Ad Agencies, and Operating Companies
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: By 2020, 75% of Digital Strategy Projects Will Include Advancing Social Progress Among the Explicit Objectives, up from Less than 10% in 2016
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2020, Ecosystems of Customers and Suppliers Instead of Companies Will Drive 25% of Technology-Based Innovation, Coming Together as Co-Innovators to Create Solutions
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: Upward of 90% of Organizations in Mature Economies Will Be Using Some Form of Hybrid IT by the Year 2018, While New Contract Activity Worldwide Will Increase to 40% by 2020
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: The Impact of Machine Learning and Artificial Intelligence on Services Automation Will Produce a 30-40% in Cost Savings and Productivity Improvements in Operations Management by 2020
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • Need for Speed: Heightened Sense of Urgency Pervades the Market
  • Quest for a Refresh: Buyers Seek New Capabilities
  • Technology-Centric Transformation Altering Business and Society
  • New Funding Models: Accelerating Disruption and Innovation
  • DX Delta: Industry Leaders Widen Performance Gap
  • Talent Crunch: Global Demand for Digital Workers
  • Innovation Impasse: Systems of Record Constrain Evolution

Learn More

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