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市場調查報告書

全球製品製造與服務創新:2017年預測

IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2017 Predictions

出版商 IDC 商品編碼 345077
出版日期 內容資訊 英文 18 Pages
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全球製品製造與服務創新:2017年預測 IDC FutureScape: Worldwide Manufacturing Product and Service Innovation 2017 Predictions
出版日期: 2016年11月02日 內容資訊: 英文 18 Pages
簡介

本報告基於全球產品製造與服務創新市場進行相關調查分析,提供2017年以後的市場趨勢十大預測。

摘要整理

預測

  • 外部促進因素摘要
  • 預測:對技術買家的影響
    • 預測1:至2020年全球製造業者的60%將改善製品與顧客經驗、整合產品、供應鏈與服務系統
    • 預測2:到了2018年,提供現場維修服務的製造商中,有三成將採用嵌入智能以促進顧客滿足度及產品設計,比對手製造更多利潤
    • 預測3:到了2018年,有四成產業製造商將為了設計的大眾化及強化開放創新,而採用社群媒體、混合實境(MR)、及3D列印工具
    • 預測4:到2020年,有六成的分離製造商將採用搭載分析演算法的數位連網雙胞胎產品,以追蹤產品的表現及使用情形,提升產品及服務品質
    • 預測5:到了2019年,75%的全球製造商將藉由雲端進行產品的關鍵創新流程,25%將汰換其用戶端PLM系統
    • 預測6:到了2018年,擴增與虛擬實境科技將成為全球2000大上市企業產品及建築設計師、工程師與經銷商的標準工具
    • 預測7:到了2020年,結合機械學習與人工智慧來觸及客戶的製造商,其銷售重建循環獲利將增加20%
    • 預測8:到了2018年,在服務生命週期採用自動輔助科技的製造商可望增加25%生產力
    • 預測9:到了2020年,使用智慧合約元件中IoT感測器數據的製造商,其服務利潤可望增加5%
    • 預測10:到了2020年,20%的已設置複雜設備將可自主回報其狀態、要求服務電話、辨識設計改良、及認證產品保固聲明

給技術購買方的建議

外部促進因素:詳細

  • DX:技術中心移轉改變了商業與社會
  • 每件事、每個地方:電腦型智慧的崛起
  • DX Delta:擴大性能落差的業界領導
  • 經濟狀況變化:數據成為數位資產
  • 平台經濟:規模生態系統的戰鬥
  • 創新難局:SoR (記錄用系統)組礙進化
  • 連網衝突:科技與隱私的覆蓋範圍

參考資料

  • 相關調查

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目錄
Product Code: US40541916

This IDC study provides IDC's top 10 predictions for manufacturing product and service innovation for 2017."It's an exciting, yet daunting, time for innovative manufacturers across the industry. The opportunities and challenges for product and service improvements are great - those manufacturers that can apply advanced, DX-enabling technologies and organize successfully around these will have a competitive advantage," says IDC Manufacturing Insights Product Innovation Strategies' Program Director Jeff Hojlo.

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: By 2020, 60% of Global Manufacturers Will Be in the Process of Integrating Their Product, Supply Chain, and Service Systems for Optimization of Products and the Customer Experience
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: By 2018, 30% of Manufacturers with Field Service Operations Will Use Embedded Intelligence to Drive Customer Satisfaction and Product Design That Yields Higher Profitability than Their Peers
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By 2018, 40% of Manufacturers Across the Industry Will Use Social Business, Mixed Reality, and 3D Printing Tools to Democratize Design and Enhance Open Innovation
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2020, 60% of Discrete Manufacturers Will Use Digital Twins of Connected Products with Analytics to Track Performance and Usage for Better Product and Service Quality
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2019, 75% of Global Manufacturers Will Leverage the Cloud for Key Product Innovation Processes, and 25% Will Replace Their On-Premise PLM Systems
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2018, Augmented and Virtual Reality Technology Will Become Standard Tools for Product and Building Designers, Engineers, and Marketers at 30% of Global 2000 Companies
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: By 2020, Manufacturers That Combine Machine Learning with Human Intelligence for Customer Engagement Will Capture 20% Greater Revenue in Their Sales Renewal Cycle
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2018, Manufacturers That Use Automated Assistance Technology in the Service Life Cycle Will See a 25% Productivity Gain
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2020, Manufacturers That Use Data from IoT Sensors as Components in Smart Contracts Will Increase Their Service Margins by Five Points
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2020, 20% of Complex Installed Equipment Will Autonomously Report Their Own Health, Request Service Calls, Identify Design Improvements, and Validate Warranty Claims
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • DX: Technology-Centric Transformation Altering Business and Society
  • Everything, Everywhere: The Rise of Computer-Based Intelligence
  • DX Delta: Industry Leaders Widen Performance Gap
  • Shifting Economics: Data as Digital Capital
  • Platform Economy: The Ecosystem Battle for Scale
  • Innovation Impasse: Systems of Record Constrain Evolution
  • Connected Conflict: Convergence of Technology and Privacy

Learn More

  • Related Research
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