歐洲的企業的服務調查 (2015年) :商務承繼決定權的 - IT部門的競爭力落後
European Enterprise Services Survey, 2015: Business Takes Over Decision Power - IT Department Competencies Lag Behind
|出版日期||內容資訊||英文 16 Pages
|歐洲的企業的服務調查 (2015年) :商務承繼決定權的 - IT部門的競爭力落後 European Enterprise Services Survey, 2015: Business Takes Over Decision Power - IT Department Competencies Lag Behind|
|出版日期: 2015年07月08日||內容資訊: 英文 16 Pages||
與本報告以歐洲的805公司的「European Enterprise Services Survey」調查結果為基礎，以IT部門的決策流程競爭力為焦點提供系統性資訊。
This IDC study is based on IDC's European Enterprise Services Survey carried out from February to March 2015 among 805 European organizations. It focuses on decision processes and competencies in the IT department. The study finds that the shift to having business managers as the most important decision makers for IT investment is happening fast, with only one-third of organizations saying that IT departments are the most important decision makers. Although there is a lot of collaboration between IT and the business, as well as a mutual feeling of good communication, the net impact of IT on the business remains too low.
"IT departments are under real pressure - that is very clear," said Mette Ahorlu, research director, IDC European Services. "Their organization, processes, responsibilities, and even technical skills are not mature enough to fully meet the tasks they face. In our view, this is one of the key reasons the ability of IT to drive innovation and create business impact is considered low by both the IT department itself and the business units. Vendors clearly have a gap to bridge here and an opportunity to differentiate by understanding the customer's situation in detail and adapting their solutions accordingly."