Internet of Things: Key Factors in Assessing Outsourced/Managed Services Opportunities
|出版日期||內容資訊||英文 38 Pages
|物聯網(IoT):為了評估外包/管理服務的市場機會的主要因素 Internet of Things: Key Factors in Assessing Outsourced/Managed Services Opportunities|
|出版日期: 2014年12月04日||內容資訊: 英文 38 Pages||
This IDC study provides a framework of factors that buyers need to consider when outsourcing Internet of Things (IoT)-enabled elements as well as factors that service providers/outsourcers need to consider in pursuing opportunities and making strategic investments in this emerging space. This framework is designed to be used for both commercial and consumer markets and provides an in-depth analysis of key risk and value factors that IDC believes will shape the potential outsourcing opportunities. In addition, this study takes the view of IoT as enabling any type of element, from natural resources (e.g., water, oil, gas, plants, forests) to man-made elements (e.g., planes, bolts, bricks/mortar, servers, smart tablets, appliances, glass). This study also provides an in-depth assessment of services markets from product engineering/R&D services to technology and business process outsourcing (BPO), including analytics BPO and customer care, as well as discusses the impact of IoT-enabled elements on application outsourcing. Finally, this analysis offers specific recommendations for both buyers and service providers/outsourcers in determining an effective strategy in dealing with this complex market.
"The emergence of IoT is creating new opportunities for outsourcing services markets, from R&D/product engineering to IT outsourcing/managed and BPO services," said David Tapper, VP of Outsourcing, Managed and Offshore Services at IDC. "While established outsourcers and service providers can leverage many of their existing capabilities and business models for providing these types of services, ensuring success will require making many adjustments and investments to support what could be the need to support a significant variety and volume of technologies and devices, critical market dynamics (e.g., speed of provisioning, scalability, geographic reach), and more industry-specific solutions as well as to compete, most likely, with a much broader set of providers that could include manufacturers, 'pure-play' cloud providers, and potentially retailers as well as other suppliers."