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市場調查報告書

亞太地區(日本以外)的IT服務市場上10大預測:第三平台時代的IT服務提供的轉換

Asia/Pacific (Excluding Japan) IT Services Market 2015 Top 10 Predictions: Transforming IT Service Delivery in the 3rd Platform Era

出版商 IDC 商品編碼 296913
出版日期 內容資訊 英文 30 Pages
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亞太地區(日本以外)的IT服務市場上10大預測:第三平台時代的IT服務提供的轉換 Asia/Pacific (Excluding Japan) IT Services Market 2015 Top 10 Predictions: Transforming IT Service Delivery in the 3rd Platform Era
出版日期: 2015年01月13日 內容資訊: 英文 30 Pages
簡介

本報告提供亞太地區(日本以外)的IT服務市場中,帶來最大商業性影響的有潛力的趨勢相關分析。

預測

關於本調查

概況

  • 第三平台造成持續性的產業轉換
  • 第三平台轉換上推幾個IT服務市場區隔
  • 對企業的IT部門的義務帶來服務參與度的變化
  • 從內部部署遞送到第三方託管及/或遞送與偏好變化

未來展望

  • 技術
    • 預測#1. 由於日益複雜的第三平台技術廣泛引進,企業對目前專門服務投資倍增
    • 預測#2.對"Software-Defined Everything" (SDE)的動向使硬體設備支援服務額增加
    • 預測#3. 預測至2017年安全的專門服務有60%依賴雲端支援工具、服務提供
    • 預測#4. 由於持續重視服務提供效率,自動化包含IT服務提供的所有方面
  • 參與所扮演的角色
    • 預測#5. 資安管理服務的新世代促進MSS的採用於2015年到40%
    • 預測#6. 在2015年中,關於在SLA(服務水準協定書)中包含客戶經驗的必要性,為了對應保證IT服務,企業的60%以IT為核心 vs. 建立LOB IT
    • 預測#7. 目前系統廠商的25%至2017年將破產:或獲得,或失掉基本客群
    • 預測#8. Agile開發團隊由於擴大引進DevOps而需求增加
  • 人力資源管理
    • 預測#9. "Serving Two Masters"的新作用由CIO促進更多的IT商務服務採購,讓IT組織的技術組合根本性變化
    • 預測#10. IT技術經歷的變化這個現實,使至2017年新風格IT組織的女性比率增加

主要的建議

  • 技術買主
  • 系統廠商
  • 買主

參考資料

圖表清單

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目錄
Product Code: AP250906

This IDC study discusses the prominent trends that will have the biggest commercial impact on the IT services market across Asia/Pacific (excluding Japan), or APEJ, in 2015. As we look ahead to 2015, the industry is entering the most critical period of the 3rd Platform era - the "innovation stage." This predictions document discusses how this will impact the IT services market in APEJ region and more importantly, highlights the need of IT organizations to reposition themselves.

"In terms of the impact on IT services market, first and foremost, the broad adoption of complex 3rd Platform technology will double the current enterprise investment in professional services. As for IT organizations/CIOs, they will need to restructure and reposition as the central pivot in IT-enabled business services delivery chains for their enterprise. Adjusting to this new positioning will mandate changes to the core areas of IT in any enterprise," says Cathy Huang, research manager, Services and Cloud Research Group, IDC Asia/Pacific.

Table of Contents

Predictions

In This Study

Situation Overview

  • Continuous Industry Transformation Led by the 3rd Platform
  • 3rd Platform Transformation Driving Up Some IT Services Market Segments
  • Enterprise Imperatives on IT Department Lead to Changes of Services Engagement
  • Shift of Preference from On-Premise Delivery to Third Party-Hosted and/or -Delivered

Future Outlook

  • Technology
    • Prediction # 1: Doubling of Current Enterprise Investment on Professional Services Due to the Broad Adoption of Increasingly Complex 3rd Platform Technologies
    • Prediction #2: Increasing Value of Hardware Support Services Due to the Move Toward "Software-Defined" Everything
    • Prediction # 3: 60% of Professional Services for Security Will Be Dependent on Cloud-Enabled Tools and Service Delivery by 2017
    • Prediction #4: Automation Will Be Included into Every Aspect of IT Services Delivery Due to the Ongoing Focus on the Efficiency of Service Delivery
  • Rules of Engagement
    • Prediction #5: The New Generation of Managed Security Services Will Facilitate the Adoption of MSS by 40% in 2015
    • Prediction #6: In 2015, 60% of Enterprises Will Structure IT into Core versus LOB IT to Ensure That IT Services Address the Need for Inclusion of Customer Experience in SLAs
    • Prediction #7: 25% of Current Systems Integrators Will Fail by 2017 - Either Becoming Acquired for Their Customer Base or Disappearing
    • Prediction # 8: The Agile Development Team Will Be in High Demand with Growth in DevOps Adoption
  • Talent Management
    • Prediction #9: The New Role of "Serving Two Masters" Will Drive CIOs to Source More IT and Business Services, Fundamentally Altering the Skills Portfolio of the IT Organization
    • Prediction #10: By 2017 the Reality of Changing IT Skills Profiles Will Introduce a Growing Proportion of Women into the New-Style IT Organizations

Essential Guidance

  • Advice for Tech Buyers
  • Advice for Systems Integrators
  • Advice for Vendors

Learn More

  • Related Research
  • Definitions
    • IT Services
    • ITIL and ITSM
  • Synopsis

List of Tables

  • Table: Categorization of IT Job Functions (Technology versus Management)

List of Figures

  • Figure: Continuous Industry Transformation Led by the 3rd Platform
  • Figure: Asia/Pacific (Excluding Japan) ICT Spend on 2nd Platform versus 3rd Platform
  • Figure: Top 3 Investment Focus Areas for IT Services Spending and the Associated Services Types
  • Figure: Characteristics and Key Offerings of the New Generation of Managed Security Services (MSS)
  • Figure: Enterprise Imperatives Lead to Dual IT Structure - Core versus LOB IT
  • Figure: Types of 3rd Platform Projects by Vertical Markets in Asia/Pacific (Excluding Japan)
  • Figure: The Dual Role of the CIO Functions
  • Figure: CIO Roles across Mature, Maturing, and Emerging Markets in Asia/Pacific (Excluding Japan)
  • Figure: Different Focuses of CIO Roles across Mature, Maturing, and Emerging Markets in Asia/Pacific (Excluding Japan)
  • Figure: Ratio of Male and Female Professionals Working under Different IT Disciplines in 2015 and 2020
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