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市場調查報告書

全球CRM分析應用預測、廠商市場佔有率

Worldwide CRM Analytics Applications 2014-2018 Forecast: CRM Analytics Continue to Perform

出版商 IDC 商品編碼 292349
出版日期 內容資訊 英文 29 Pages
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全球CRM分析應用預測、廠商市場佔有率 Worldwide CRM Analytics Applications 2014-2018 Forecast: CRM Analytics Continue to Perform
出版日期: 2014年12月19日 內容資訊: 英文 29 Pages
簡介

本報告提供CRM分析、網站分析應用市場的供應商收益實際成果的相關調查、5年的市場預測,為您概述為以下內容。

IDC的見解

調查概要

  • 調查手法

概況

  • CRM分析應用市場

未來展望

  • 預測與前提條件
    • 全球CRM分析應用市場預測
    • 預測的前提條件
  • 市場背景

主要的建議

  • IT買主
  • 技術供應商

參考資料

  • 相關調查
  • 調查手法

表格

  • 全球CRM分析應用收益:各地區
  • 全球CRM分析應用市場的3大預測
  • 全球CRM分析應用市場的主要預測前提條件
  • 全球CRM分析應用收益:比較
  • 匯率

  • 全球CRM分析應用收益:比較
  • 全球CRM分析應用收益成長:比較

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目錄
Product Code: 253093

This IDC study examines the total market performance in the CRM analytics applications market for 2013 and presents a forecast of the market for 2014-2018.

"Dashboards, analytics, and real-time insight are becoming more common vernacular among business professionals as analysis capabilities appear in their business applications," said Mary Wardley, program VP, CRM and Enterprise Applications. "Being able to make business decisions based on customer insight gives these professionals the guidance and confidence to make decisions not on "gut" feelings but real data."

Table of Contents

IDC Opinion

In This Study

  • Methodology

Situation Overview

  • The CRM Analytics Applications Market

Future Outlook

  • Forecast and Assumptions
  • Market Context

Essential Guidance

  • IT Buyers
  • Technology Providers

Learn More

  • Related Research
  • Methodology
    • Historical Market Values and Exchange Rates
  • Synopsis

List of Tables

  • Table: Worldwide CRM Analytics Applications Revenue by Region, 2013-2018 ($M)
  • Table: Top 3 Assumptions for the Worldwide CRM Analytics Applications Market, 2014-2018
  • Table: Key Forecast Assumptions for the Worldwide CRM Analytics Applications Market, 2014-2018
  • Table: Worldwide CRM Analytics Applications Revenue, 2009-2018: Comparison of December 2013 and December 2014 Forecasts ($M)
  • Table: Exchange Rates, 2006-2013 (%)

List of Figures

  • Figure: Worldwide CRM Analytics Applications Revenue, 2009-2018: Comparison of December 2013 and December 2014 Forecasts
  • Figure: Worldwide CRM Analytics Applications Revenue Growth, 2010-2018: Comparison of December 2013 and December 2014 Forecasts
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