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市場調查報告書

沙烏地阿拉伯的IT服務市場:預測與分析

Saudi Arabia IT Services Market 2015-2019 Forecast and 2014 Analysis

出版商 IDC 商品編碼 290576
出版日期 內容資訊 英文 47 Pages
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沙烏地阿拉伯的IT服務市場:預測與分析 Saudi Arabia IT Services Market 2015-2019 Forecast and 2014 Analysis
出版日期: 2015年10月21日 內容資訊: 英文 47 Pages
簡介

沙烏地阿拉伯的IT服務市場目前受到公共機關主導下的規模擴張、近代化趨勢影響下,持續日趨成熟化、穩定化成長。隨著引進「第三方平台」的準備,各家服務供應商必須引進並適合具有未來性需求的商務模式。成本及服務品質、穩固的SLA(服務水準協定書),加深客戶對事業的認識等在解決客戶方面的各種顧慮(安全、計劃延遲、人材不足、計劃管理等)上將會益形重要。

本報告提供沙烏地阿拉伯的IT服務市場相關分析,提供您今後5年的市場趨勢(整體市場及類別單位(全13種)之市場規模預測),及最新的市場結構·趨勢(IT支出額與市場佔有率)等調查·估計,並彙整各種影響要素與其影響度,用戶方面的顧慮事項,當下的市場趨勢等資訊。

IDC的見解

調查概要

  • 調查手法
  • 定義
  • 摘要整理

概況

  • IT服務市場概要
    • 目前經濟環境的IT服務狀況
    • 服務採購趨勢
    • 終端用戶方面的顧慮事項
    • 各產業市場預測
    • 外包·管理服務的接受
  • IT環境
    • 推動因素
      • 基礎設施現代化投資
      • 資訊爆炸和資料中心容量的擴大
      • 通訊部門的成長
      • 醫療及教育的投資
    • 阻礙因素
      • 石油價格的減少
      • 熟練ICT勞工的不足
      • 未成熟的市場與ICT知識水準低
      • 安全上的顧慮事項
  • IT服務市場概況:基板各市場
    • 支援·培訓的宏觀市場
      • 硬體設備支援與引進服務
      • 軟體支援與引進服務
      • IT培訓與教育
      • IDC分析
    • 計劃服務的宏觀市場
      • 網路諮詢及整合
      • 系統整合
      • 資訊系統諮詢
      • 應用諮詢和客制化
      • 開發可客制的應用軟體
      • IDC分析
    • 外包宏觀市場
      • 資訊系統的外包
      • 應用經營管理的外包
      • 網路/桌上型電腦(桌面)的外包服務
      • 代理應用管理
      • 基礎設施託管服務
      • IDC分析
  • IT服務支出額概況:各產業
    • 政府
    • 金融
    • 通訊媒體

未來展望

  • 市場預測的前提條件
  • 支援·培訓的宏觀市場的預測
  • 計劃服務的宏觀市場的預測
  • 外包服務的宏觀市場的預測
  • 各產業預測
    • 政府
    • 金融
    • 通訊媒體
  • 市場背景

IDC的建議

  • 開發新技術的相關能力
  • 為了有效進行出貨品管利用SLA(服務水準協定書)
  • 理解和解決交易上的問題

參考資料

  • 相關調查
  • 定義
  • 摘要

圖表一覽

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目錄
Product Code: ZICT71X

This IDC study presents the latest trends that characterized the IT services industry in Saudi Arabia in 2014 and 2015, and forecasts expenditure on IT services through 2019. The study contains market sizing and forecasts for 13 foundation market categories.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in Saudi Arabia?
  • What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market during the forecast period?
  • What do end users in the Saudi market say about their concerns regarding IT services procurement?
  • What are the latest trends in IT services delivery in Saudi Arabia (e.g., managed services and outsourcing)?

"The Saudi Arabian IT services market is undergoing a critical paradigm shift, and entities in the country will continue to adopt disruptive technologies. This adoption will enable the high-paced growth of IT services spending in the market. The significant investments driving large-scale integration projects and the demand for various outsourcing services (such as hosting infrastructure and managed services) will also propel growth of the market. However, staffing issues will remain a key challenge for CIOs, as finding IT talent with relevant capabilities will be difficult." - Senior Research Analyst IT Services and Software, Uzair Mujtaba, IDC Saudi Arabia.

IDC Opinion

In This Study

  • Methodology
    • Research Sources
    • Revenue Recognition
    • Notes on Forecasting
  • Definitions
    • Foundation Markets
  • Executive Summary

Situation Overview

  • Key Analysis of the IT Services Market
    • IT Services in the Context of the Current Economic Environment
    • Trends in Services Procurement
    • End-User Concerns
    • Vertical Market Perspectives
    • Acceptance of Outsourcing and Managed Services
  • IT Environment
    • Drivers
    • Inhibitors
  • Overview of the IT Services Market by Foundation Market
    • The Support and Training Services Macromarket
      • Hardware Support and Installation Services
      • Software Support and Installation Services
      • IT Training and Education
      • IDC Analysis of the Support and Training Macromarket
    • The Project Services Macromarket
      • Network Consulting and Integration
      • Systems Integration
      • Information System Consulting
      • Application Consulting and Customization
      • Custom Application Development
      • IDC Analysis of the Project Services Macromarket
    • The Outsourcing Macromarket
      • Information System Outsourcing
      • Application Management Outsourcing
      • Network and Desktop Outsourcing Services
      • Hosted Application Management
      • Hosting Infrastructure Services
      • IDC Analysis of the Outsourcing Services Macromarket
  • Overview of IT Services Spending by Vertical Market
    • Government
    • Finance
    • Communications and Media

Future Outlook

  • Forecast and Assumptions
  • Future Perspective on the Support and Training Macromarket
  • Future Perspective on the Project Services Macromarket
  • Future Perspective on the Outsourcing Services Macromarket
  • Forecast by Vertical Market
    • Government
    • Finance
    • Communications and Media
  • Market Context

Essential Guidance

  • Develop Capabilities in Emerging Technologies
  • Use SLAs Effectively to Manage Delivery Quality
  • Understand and Address the Business Problem

Learn More

  • Related Research
  • Definitions
    • Foundation Markets
      • Hardware Support and Installation
      • Managed Support Services
      • Software Support and Installation
        • Installation Services
        • Support Services
      • IT Education and Training
      • IT Consulting
      • Systems Integration
        • Exceptions and Exclusions
      • Network Consulting and Integration
        • Exceptions and Exclusions
      • Application Consulting and Customization
      • Custom Application Development
        • Exceptions and Exclusions
      • Outsourcing (as an Engagement Type)
      • IS Outsourcing
        • Exceptions and Exclusions
      • Network and Desktop Outsourcing Services
        • Exceptions and Exclusions
      • Application Management
      • Hosted Application Management
        • Exceptions and Exclusions
      • Hosting Infrastructure Services
        • Note on the Transition to Cloud
        • Exceptions and Exclusions
    • IT Services Market Overview Table
  • Synopsis
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