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市場調查報告書

IDC的成熟度模式:整合通訊&合作(UC&C)

IDC MaturityScape: Unified Communications and Collaboration

出版商 IDC 商品編碼 289639
出版日期 內容資訊 英文 13 Pages
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IDC的成熟度模式:整合通訊&合作(UC&C) IDC MaturityScape: Unified Communications and Collaboration
出版日期: 2015年11月25日 內容資訊: 英文 13 Pages
簡介

IDC的整合通訊&合作(UC&C)成熟度模式,網羅了所有組織推動UC&C技術及解決方案發展必要的行動,以階段式驗証其方法。

本報告提供UC&C相關的5階段成熟度評估方法,為您概述為以下內容。

IDC的見解

調查概要

  • 摘要整理

概況

  • 各階段概要
    • 階段 1:只在那個場合
    • 階段 2:這個時機
    • 階段 3:重覆可能
    • 階段 4:管理下
    • 階段 5:最佳化

未來展望

  • 主要阻礙因素的處理

主要的建議

  • 改善UC&C的成熟度和競爭力

參考資料

  • 相關調查
  • 摘要

圖表

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目錄
Product Code: US40617615

This IDC study describes IDC's unified communications and collaboration (UC&C) MaturityScape. It traces the increasing value and investment of UC&C technology across five stages (from ad hoc to optimized), identifies the business benefits that organizations can realize in each of the stages, and provides guidelines to help organizations achieve the stages. This research is targeted at organizations interested in understanding how they can take the necessary actions and steps to move forward successfully with UC&C technology and solutions.

"We are seeing increasing interest in, and adoption of, UC&C offerings in earnest among organizations, including SMBs," states Rich Costello, senior research analyst, Unified Communications and Enterprise Networking Infrastructure. "This growth is being driven increasingly by technologies such as mobility, cloud, collaboration, and video, along with integrating business processes and applications with communications."

Table of Contents

1. IDC MaturityScape Figure

  • Figure: IDC's MaturityScape Unified Communications and Collaboration Stage Overview

2. IDC Opinion

3. In This Study

4. Situation Overview

  • Stages of IDC's UC&C MaturityScape
    • Ad Hoc
      • Description
      • Business Outcome
    • Opportunistic
      • Description
      • Business Outcome
    • Repeatable
      • Description
      • Business Outcome
    • Managed
      • Description
      • Business Outcome
    • Optimized
      • Description
      • Business Outcome

5. Dimensions of IDC's UC&C MaturityScape

  • Table: IDC MaturityScape: UC&C - Overview of Stages, Dimensions, and Sub-Dimensions

6. Essential Guidance

  • Steps to Improving UC&C Maturity and Competency
    • Table: IDC MaturityScape: UC&C - Progressing Through the Stages

7. Learn More

  • Related Research
  • Synopsis
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