This IDC study provides IDC's top 10 predictions for the EMEA unified communications and collaboration (UC&C) market.
"During 2013, the EMEA region will continue to see weak growth rate levels of IT spend when compared with other regions around the world," said Isabel Montero, senior research analyst, IDC EMEA Unified Communications and Collaboration. "Cloud-based UC&C solutions will help businesses reduce costs, improve application performance, and be able to better allocate resources."
Table of Contents
In This Study
Prediction #1: The Constrained Economy Will Limit UC&C Market Growth in EMEA to 10.9%
Prediction #2: Competitive Landscape of UC&C Industry Will Become More Crowded as More IT Services Companies and Telcos Move In
Prediction #3: UC Mobility and Consumerization Will Pose a Threat to the Product Development Strategies of UC Vendors
Prediction #4: Cloud Will Split UC Vendors into Two Leagues: Those That Support Cloud Architecture and Those That Don't
Prediction #5: Voice Will be Held in Private Cloud Environments
Prediction #6: (R)evolution in the Contact Center Continues
Prediction #7: Focus on Collaboration and Knowledge Workers Will Put Social Enterprise in the Spotlight
Prediction #8: Increased Interoperability Efforts Will Further Accelerate Business-to-Business Video Communications
Prediction #9: The Focus on Software-Centric and Scalable Video Solutions Will Intensify
Prediction #10: Big Data Analytics Will Grow in Importance as an Integrated Part of UC&C Deployments