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市場調查報告書

南非的2011年-2015年的資訊科技服務市場預測和2010年的廠商市場佔有率分析報告

South Africa IT Services Market 2011-2015 Forecast and 2010 Vendor Shares

出版商 IDC
出版日期 2012年01月 商品編碼 227875
內容資訊 英文 Pages: 84
價格
US $ 8000 PDF by E-mail (Single user license)


南非的2011年-2015年的資訊科技服務市場預測和2010年的廠商市場佔有率分析報告 是由出版商IDC在2012年01月所出版的。 這份英文市場調查報告書包含Pages: 84 價格從美金8000起跳。

簡介

本報告提供2010年的銷售額佔前幾名的主要資訊科技服務供應商相關資料,前五名公司的資訊科技服務投資組合詳細內容,各個的垂直市場上存在價值和最大的契約處的排行榜,每個IDC的基礎市場分類的主要服務供應商相關分析,市場規模,供應商的市場佔有率,13個基礎市場分類的預測,為您概述為以下內容。

IDC的意見

分析

  • 調查分析方法
  • 摘要整理

市場情形

  • 資訊科技服務市場概要
    • 經濟的復甦
    • 法規的遵守
    • 中小規模的商務領域
    • 資訊科技支出與成本管理
    • 雲端運算和替代服務模式的接收
    • ROI開始普及
  • 主要資訊科技服務供應商
  • 資訊科技環境
    • 推動因素
    • 阻礙因素
  • 每個基礎市場的資訊科技服務市場概要
    • 支援與培訓服務的宏觀市場
    • 企劃服務的宏觀市場
    • 外包服務宏觀市場
  • 每個供應商分類的資訊科技服務市場概要
    • 服務概要
  • 垂直各市場資訊科技服務市場概要
    • 金融相關整體
    • 政府相關整體
    • 電訊

未來發展預測

  • 預測與前提
    • 主要預測的前提條件
    • 資訊科技服務市場預測
    • IDC的各類型市場預測
  • 市場的狀況
  • 業者簡介
    • Dimention Data
    • Business Connexion
    • T-Systems
    • IBM
    • Gijima

主要的建議

  • 組織的危機怎麼接受資訊科技服務,藉由使用來改變
  • 企業朝向雲端基礎的服務模式
  • 尋求競爭優勢的提高運作效率

參考資料

  • 相關調查
  • 定義
    • 基礎市場
    • IS外包服務
    • 網路及桌上型電腦外包服務
    • 代管應用程式經營管理
    • 基礎設施託管服務
  • 摘要

目錄

This IDC study presents the IT services industry in 2010 in South Africa and forecasts IT services expenditures through 2015. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers by their 2010 revenues and includes detailed profiles of IT service portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top service providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in South Africa? What are the assumptions behind the forecast numbers, and what impact will these have on the market forecasts?
  • What are the new trends in IT service delivery, such as outsourcing and business services?
  • Who are the country's market leaders based on service revenue, and what are their strengths, weaknesses, and strategies for the future?

"Year 2010 saw a rebound in IT services spending after the freeze in IT budgets caused by the recession. However, the economy is still recovering and spending is conservative, with a focus on greater transparency and business efficiency. As a result of continued price pressures and the need to improve operational efficiency, IT service providers should focus on cost-saving services and technologies such as managed services and hosting offerings, as well as on cloud-related services and other alternative service delivery models." - Research Analyst Suzanne Nolan, IDC South Africa.

Table of Contents


IDC Opinion


In This Study


  • Methodology

  • Executive Summary

Situation Overview

  • Overview of the IT Services Market

    • Economic Recovery

    • Regulatory Compliance

    • Small and Medium-Sized Business Segment

    • IT Spending and Cost Management

    • Acceptance of Cloud Computing and Alternative Service Delivery Models

    • Return on Investment Gaining Prevalence

  • Leading IT Services Vendors

  • IT Environment

    • Drivers

    • Inhibitors

  • Overview of the IT Services Market by Foundation Market

    • Support and Training Services Macromarket

      • Hardware Support and Installation Services

      • Software Support and Installation Services

      • IT Training and Education

      • IDC Analysis of the Support and Training Macromarket

    • Project Services Macromarket

      • Network Consulting and Integration

      • Systems Integration

      • Information System Consulting

      • Application Consulting and Customization

      • Custom Application Development

      • IDC Analysis of the Project Services Macromarket

    • Outsourcing Macromarket

      • Application Management Outsourcing

      • Information System Outsourcing

      • Network and Desktop Outsourcing Services

      • Hosted Application Management

      • Hosting Infrastructure Services

      • IDC Analysis of the Outsourcing Services Macromarket

    Overview of the Information Technology Services Market by Vendor Category

    • The Services Landscape

  • Overview of IT Services Spending by Vertical Market

    • Combined Finance

    • Combined Government

    • Telecommunications

Future Outlook

  • Forecast and Assumptions

    • Key Forecast Assumptions

    • IT Services Market Forecast

    • Forecast by IDC Engagement Type

      • Hardware Support and Installation Services

      • Software Support and Installation Services

      • IT Training and Education

      • Network Consulting and Integration

      • Systems Integration

      • Information System Consulting

      • Application Consulting and Customization

      • Custom Application Development

      • Application Management Outsourcing

      • Information System Outsourcing

      • Network and Desktop Outsourcing Services

      • Hosted Application Management

      • Hosting Infrastructure Service Providers

    Market Context

  • Vendor Profiles

    • Dimension Data

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

        • Business Connexion

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

        • T-Systems

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

        • IBM

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

        • Gijima

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

Essential Guidance

  • Crisis Has Changed How Organizations Receive and Use IT Services

  • Industry Moving Toward a Cloud-Based Service Model

  • Increasing Operational Efficiency for Competitive Advantage

Learn More

  • Related Research

  • Definitions

    • Foundation Markets

      • Hardware Support and Installation

      • Managed Support Services

      • Software Support and Installation

      • IT Education and Training

      • IT Consulting

      • Systems Integration

      • Network Consulting and Integration

      • Application Consulting and Customization

      • Custom Application Development

      • Exceptions and Exclusions

      • Outsourcing (as an Engagement Type)

    • IS Outsourcing

      • Exceptions and Exclusions

    • Network and Desktop Outsourcing Services

      • Exceptions and Exclusions

      • Application Management

    • Hosted Application Management

      • Exceptions and Exclusions

    • Hosting Infrastructure Services

      • Exceptions and Exclusions

    Synopsis

Table: Overview of the Leading IT Services Companies in South Africa by IT Services Revenue, 2010

Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in South Africa, 2010


Table: Overview of IT Services Spending by IDC Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Systems Integration Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Information System Consulting Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in South Africa, 2010


Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in South Africa, 2010


Table: Top 3 Assumptions for the South African Market, 2011-2015


Table: Key Forecast Assumptions for the IT Services Market in South Africa,


Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in South Africa, 2010-2015


Table: Comparison of Forecast for IT Services Spending (US$M) in South Africa, 2010-2014 versus 2011-2015


Table: Overview of Dimension Data's Contracts, 2010


Table: SWOT Analysis of Dimension Data, 2010-2015


Table: Overview of Business Connexion's Contracts, 2010


Table: SWOT Analysis of Business Connexion, 2010-2015


Table: Overview of T-Systems' Contracts, 2010


Table: SWOT Analysis of T-Systems, 2010-2015


Table: Overview of IBM's Contracts, 2010


Table: SWOT Analysis of IBM, 2010-2015


Table: Overview of Gijima's Contracts, 2010


Table: SWOT Analysis of Gijima, 2010-2015


Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deployment


Table: Distinctions Between Hosted Application Management and Traditional Application Management


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in South Africa, 2009 and 2010


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in South Africa, 2010 and 2011


Figure: Spending (US$M) on IT Services by IT Services Engagement Type in South Africa, 2010


Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in South Africa by IT Services Revenue (US$M), 2010


Figure: Hardware Support and Installation Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Software Support and Installation Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: IT Training and Education Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Overview of the Leading Providers of the Project Services Macromarket in South Africa by IT Services Revenue (US$M), 2010


Figure: Network Consulting and Integration Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Systems Integration Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Information System Consulting Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Application Consulting and Customization Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Custom Application Development Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in South Africa by IT Services Revenue (US$M), 2010


Figure: Application Management Outsourcing Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Information System Outsourcing Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Hosted Application Management Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in South Africa by IT Services Revenue (US$M), 2010


Figure: IT Services Revenue Share by Vendor Category in South Africa, 2010


Figure: Overview of IT Services Spending by Vertical Market in South Africa, 2010


Figure: Spending (US$M) on IT Services by Vertical Market in South Africa, 2010


Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in South Africa, 2010-2015


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in South Africa, 2010-2015


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in South Africa, 2010-2015


Figure: Forecast of Relative Shares (%) by IDC Engagement Type in South Africa, 2010-2015


Figure: Comparison of Forecast for IT Services Spending (US$M) in South Africa, 2010-2014 versus 2011-2015


Figure: Dimension Data: Overview of IT Services Revenue by IDC Engagement Type in South Africa, 2010


Figure: Dimension Data: Overview of IT Services Revenue by Vertical Market in South Africa, 2010


Figure: Business Connexion: Overview of IT Services Revenue by IDC Engagement Type in South Africa, 2010


Figure: Business Connexion: Overview of IT Services Revenue by Vertical Market in South Africa, 2010


Figure: T-Systems: Overview of IT Services Revenue by IDC Engagement Type in South Africa, 2010


Figure: T-Systems: Overview of IT Services Revenue by Vertical Market in South Africa, 2010


Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in South Africa, 2010


Figure: IBM: Overview of IT Services Revenue by Vertical Market in South Africa, 2010


Figure: Gijima: Overview of IT Services Revenue by IDC Engagement Type in South Africa, 2010


Figure: Gijima: Overview of IT Services Revenue by Vertical Market in South Africa, 2010


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