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市場調查報告書

阿拉伯聯合大公國的主要資訊科技服務企業的競爭力簡介及企業分析

Competitive Profiles and Analysis of Leading IT Services Players in the United Arab Emirates, 2011

出版商 IDC
出版日期 2011年12月 商品編碼 227234
內容資訊 英文 Pages: 92
價格
US $ 5600 PDF by E-mail (Single user license)


阿拉伯聯合大公國的主要資訊科技服務企業的競爭力簡介及企業分析 是由出版商IDC在2011年12月所出版的。 這份英文市場調查報告書包含Pages: 92 價格從美金5600起跳。

簡介

本報告提供阿拉伯聯合大公國的資訊科技服務企業,主要83間公司相關資料,2010年的營業成績為基礎的各公司的市場佔有率等為首的企業分析。特別是前十大企業相關的更詳細資料詳查,2010年各公司在市場競爭上佔據的名次,以及今後預測期間發生的名次變動,為您概述為以下內容。

第1章 IDC的見解

第2章 關於本次調查

  • 調查手法
  • 執行摘要

第3章 現狀概況

  • 主要資訊科技服務企業
  • 資訊科技服務企業相關的市場趨勢
    • 競爭情形
    • 整體趨勢
      • 資訊中心的擴大
      • 管理服務的採用
      • 多國籍服務企業之間的競爭
    • 企業收購合併及今後預測
    • 資訊科技服務企業應該如何應對資訊科技採購的新趨勢
  • 垂直市場的看法
    • 政府系統垂直市場關於現在及未來企劃
      • 電子政府計劃
    • 金融系統垂直市場關於現在及未來企劃
    • 農業,建築及礦業垂直市場關於現在及未來企劃
      • 石油及天然氣
      • 建築
    • 運輸垂直市場關於現在及未來企劃
  • 最終消費者的看法
    • 第三方資訊科技服務企業的終端使用者滿意度
    • 第三方資訊科技服務企業的最多申訴
    • 目前商務相關擔憂
    • 被認為是必要的資訊科技專家
  • 各資訊科技服務基礎服務供應商市場佔有率
    • 技術支援與培訓宏觀市場
    • 企劃服務宏觀市場
    • 外包服務宏觀市場
  • 資訊科技各服務垂直市場服務供應商市場佔有率
    • 政府系統
    • 金融系統
    • 通訊
    • 農業,建築,礦業
    • 運輸
  • 服務供應商企業簡介

第4章 未來發展預測

第5章 重要建議

  • 比起隨意販售應該要更重視夥伴關係
  • 應該認識資訊科技的真正必要性與目標
  • 新登場的雲端受到關注
  • 為了企業勝出應該要保護 SLA

第6章 參考文獻

目錄

This IDC study presents the top 83 IT services providers in the United Arab Emirates, including their market shares based on their respective performances in 2010.

Furthermore, it examines in great detail the performance of the top 10 IT services providers in the UAE. The study further presents these companies in IDC's Leadership Grid to illustrate current competitive positioning in 2010 and to illustrate the changes in position that are likely to occur over the forecast period. The study contains market size and shares for the top 10 services vendors by IDC's 13 foundation market categories.

The study answers the following questions:

  • Who are the top 83 IT service providers on the UAE market?
  • Who are the top 10 providers for each of IDC's 13 services categories?
  • What do end users in the UAE have to say about their experiences with third-party IT services providers?

"Adopting a new technology just to be on the bleeding edge is mostly a thing of the past, given the tight operating budgets in the current economy. Today, the market demands that IT solutions not only support the mission and vision of the organization, but also demonstrate an ROI that justifies the IT investment. Investments must be viable in terms of cost and deemed essential for the company to survive and thrive in today's market." - Research Manager Rima Ruhman, IT Services, IDC Middle East, Africa, and Turkey

Table of Contents


IDC Opinion




In This Study


  • Methodology

  • Executive Summary

Situation Overview

  • Leading IT Services Vendors

  • Vendor-Related Trends

    • Competitive Landscape

    • General Trends

      • Datacenter Expansions

      • Adoption of Managed Services

      • Competition from Multinational Service Providers

    • Mergers and Acquisitions and What Can Be Expected in the Future

    • How Are Providers of IT Services Reacting to New Trends in IT Procurement?

  • Vertical Market Perspective

    • Current and Upcoming Projects in the Combined Government Vertical

      • eGovernment Initiatives

    • Current and Upcoming Projects in the Combined Finance Vertical

    • Current and Upcoming Projects in the Telecommunications Vertical

    • Current and Upcoming Projects in the Agriculture, Construction, and Mining Vertical

      • Oil and Gas

      • Construction

    • Current and Upcoming Projects in the Transportation Vertical

  • End-User Perspectives

    • End-User Satisfaction with Third-Party IT Service Providers

    • Most Common Grievances with Third-Party IT Services Providers

    • Current Business Concerns

    • Current IT Concerns

    • IT Professionals Required

  • Vendor Market Shares by IT Services Foundation Market

    • The Support and Training Services Macromarket

      • Hardware Support and Installation Services

      • Software Support and Installation Services

      • IT Training and Education

    • The Project Services Macromarket

      • Network Consulting and Integration

      • Systems Integration

      • Information System Consulting

      • Application Consulting and Customization

      • Custom Application Development

    • Outsourcing Macromarket

      • Application Management Outsourcing

      • Information System Outsourcing

      • Network and Desktop Outsourcing Services

      • Hosted Application Management

      • Hosting Infrastructure Services

    Vendor Market Shares by IT Services Vertical Markets

    • Combined Government

    • Combined Finance

    • Telecommunications

    • Agriculture, Construction, Mining

    • Transportation

  • Vendor Profiles

    • Mideast Data Systems Holdings

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Injazat Data Systems

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Wipro

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • CNS

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Emitac

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Gulf Business Machines

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • eHosting Datafort

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Etisalat

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • HP

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

    • Alpha Data

      • Services Overview

      • Clients and Contracts

      • SWOT Analysis

Future Outlook

  • IDC's Vendor Assessment Tool

    • Key Capability Measures Related to Current Success in Delivering IT Services

    • Key Strategy Measures Related to Ongoing and Future Success in Delivering IT Services

    • Market Analysis

      • Capability Criteria Related to Assessment of Current Capabilities

      • Strategic Criteria Related to Assessment of Future Opportunities

Essential Guidance

  • Focus Less on Opportunistic Selling and More on Partnership

  • Recognize the Real Need for and Goals of IT

  • Watch the Emerging Clouds

  • Honor Service Level Agreements to Win Business

Learn more

  • Related Research

  • Definitions

    • Foundation Markets

      • Hardware Support and Installation

      • Managed Support Services

      • Software Support and Installation

      • IT Education and Training

      • IT Consulting

      • Systems Integration

      • Network Consulting and Integration

      • Application Consulting and Customization

      • Custom Application Development

      • Exceptions and Exclusions

      • Outsourcing (as an Engagement Type)

    • IS Outsourcing

      • Exceptions and Exclusions

    • Network and Desktop Outsourcing Services

      • Exceptions and Exclusions

      • Application Management

    • Hosted Application Management

      • Exceptions and Exclusions

    • Hosting Infrastructure Services

      • Exceptions and Exclusions

    Synopsis

Table: Overview of the Leading IT Services Companies in UAE by IT Services Revenue, 2010

Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in UAE, 2010


Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Systems Integration Market in UAE, 2010


Table: Total Supply-Side Revenue on the Information System Consulting Market in UAE, 2010


Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in UAE, 2010


Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in UAE, 2010


Table: Overview of MDS Holding's Contracts, 2010


Table: SWOT Analysis of MDS, 2010-2015


Table: Overview of Injazat Data Systems Contracts, 2010


Table: SWOT Analysis of Injazat Data Systems, 2010-2015


Table: Overview of Wipro's Contracts, 2010


Table: SWOT Analysis of Wipro, 2010-2015


Table: Overview of CNS's Contracts, 2010


Table: SWOT Analysis of CNS, 2010-2015


Table: Overview of Emitac's Contracts, 2010


Table: SWOT Analysis of Emitac, 2010-2015


Table: Overview of Gulf Business Machines Contracts, 2010


Table: SWOT Analysis of Gulf Business Machines, 2010-2015


Table: Overview of eHosting Datafort's Contracts, 2010


Table: SWOT Analysis of eHosting Datafort, 2010-2015


Table: Overview of Etisalat's Contracts, 2010


Table: SWOT Analysis of Etisalat, 2010-2015


Table: Overview of HP's Contracts, 2010


Table: SWOT Analysis of HP, 2010-2015


Table: Overview of Alpha Data's Contracts, 2010


Table: SWOT Analysis of Alpha Data, 2010-2015


Table: Key Capability Measures for the Success of IT Services Providers


Table: Key Strategy Measures for Success for IT Services Providers


Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy


Table: Distinctions Between Hosted Application Management and Traditional Application Management


Figure: Satisfaction with Third-Party IT Service Providers


Figure: Most Common Grievances with Third-Party IT Services Providers


Figure: Rating of Current Business Concerns in the UAE (Average Rating)


Figure: Main IT Concerns in UAE in 2010


Figure: IT Technology Skills Particularly Hard to Find


Figure: IT Technology Professions Particularly Hard to Find


Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in UAE by IT Services Revenue (US$M), 2010


Figure: Hardware Support and Installation Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Software Support and Installation Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: IT Training and Education Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Overview of the Leading Providers of the Project Services Macromarket in UAE by IT Services Revenue (US$M), 2010


Figure: Network Consulting and Integration Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Systems Integration Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Information System Consulting Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Application Consulting and Customization Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Custom Application Development Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in UAE by IT Services Revenue (US$M), 2010


Figure: Application Management Outsourcing Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Information System Outsourcing Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Hosted Application Management Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in UAE by IT Services Revenue (US$M), 2010


Figure: MDS Holding: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: MDS Holding: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Injazat Data Systems: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Injazat Data Systems: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Wipro: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Wipro: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: CNS: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: CNS: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Emitac: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Emitac: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Gulf Business Machines: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Gulf Business Machines: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: eHosting Datafort: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: eHosting Datafort: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Etisalat: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Etisalat: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: HP: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: Alpha Data: Overview of IT Services Revenue by IDC Engagement Type in UAE, 2010


Figure: Alpha Data: Overview of IT Services Revenue by Vertical Market in UAE, 2010


Figure: IDC'S MarketScape


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