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市場調查報告書

全球無客戶端遠距支援軟體市場:市場預測

Worldwide Clientless Remote Support Software 2015-2019 Forecast

出版商 IDC 商品編碼 227221
出版日期 內容資訊 英文 16 Pages
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全球無客戶端遠距支援軟體市場:市場預測 Worldwide Clientless Remote Support Software 2015-2019 Forecast
出版日期: 2015年01月13日 內容資訊: 英文 16 Pages
簡介

本報告提供全球無客戶端遠距支援軟體市場現況與展望調查分析、經營模式種類與特徵、一般的利用案例、無客戶端遠距支援軟體的收益實際成果與預測、市場影響因素分析、供應商及相關經營者的建議等彙整資料,為您概述為以下內容。

IDC的見解

關於本報告

  • 調查手法
  • 定義

概況

  • 經營模式
    • 託管解決方案
    • 軟體解決方案
    • 硬體設備解決方案
  • 市場區隔
    • 供應商產品外部支援
    • 支援客戶的服務供應商
    • 支援企業員工的IT求助台
    • 嵌入式系統

未來預測

  • 預測與預測的前提條件
    • 促進成長要素
      • 市場創新
      • 行動工作人員和IoT
      • 消費者支援
  • 市場背景

主要的建議

參考資料

圖表

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目錄
Product Code: 253609

This IDC study presents a five-year forecast for the worldwide clientless remote support software market for 2015-2019.

"IDC sees this as a very important market for the foreseeable future," according to Rob Brothers, program director for Hardware and Software Support and Deploy Services at IDC. "This technology enables support for remote and mobile workers, which we also see as a strong growth market due to BYOD initiatives."

Table of Contents

IDC Opinion

In This Study

  • Methodology
    • Historical Market Values and Exchange Rates
  • Clientless Remote Support Software Tools Market Definition

Situation Overview

  • Business Models
    • Hosted Solutions
    • Software Solutions
    • Hardware Solutions
  • Market Segments
    • External Support for Vendors' Product
    • Services Providers Supporting Their Customers
    • IT Help Desks Support Enterprises' Employees
    • Embedded Systems or IoT

Future Outlook

  • Forecast and Assumptions
    • Growth Drivers for Clientless Remote Support Software
      • Market Innovations
      • Mobile Workforce and the IoT
      • Consumer Support
  • Market Context

Essential Guidance

Learn More

  • Related Research
  • Synopsis

List of Tables

  • Table: Top 3 Assumptions for the Worldwide Clientless Remote Support Software Market, 2015-2019
  • Table: Key Forecast Assumptions for the Worldwide Clientless Remote Support Software Market, 2015-2019
  • Table: Worldwide Clientless Remote Support Software Spending, 2013-2019 ($M)
  • Table: Worldwide Clientless Remote Support Software Spending, 2009-2019: Comparison of November 2013 and January 2015 Forecasts ($M)

List of Figures

  • Figure: Worldwide Clientless Remote Support Software Spending, 2009-2019: Comparison of November 2013 and January 2015 Forecasts
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