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市場調查報告書
日本商務服務市場 2010年的實際成果和2011年∼2015年的預測:2011年前半期更新
Japan Business Service 2011-2015 Forecast and 2010 Review: First-Half 2011
| 出版商 |
IDC |
| 出版日期 |
2011年12月 |
商品編碼 |
226507 |
| 內容資訊 |
英文 Pages: 49 |
| 價格 |
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日本商務服務市場 2010年的實際成果和2011年∼2015年的預測:2011年前半期更新 是由出版商IDC在2011年12月所出版的。
這份英文市場調查報告書包含Pages: 49 價格從美金5000起跳。
本報告提供日本的商務諮詢市場，及主要常見的業務功能(Key Horizontal Business Functions:人事，顧客關懷，財務/會計，採購/購買的4種業務)的日本的業務流程外包(Key Horizontal Business Process Outsourcing Services)作為調查對象，這些市場的趨勢分析，每個市場區隔預測彙整資料，為您概述為以下內容。
本報告提供日文報告(商品編號:223391)的英譯版。
IDC的見解
調查概要
- 調查方法
- 服務市場定義
- 服務
- 服務市場規模
- Foundation市場區分
- 商務服務市場定義
- 商務諮詢市場定義
- 業務流程外包服務(BPO服務)市場定義
概況
- 經濟概況
- 用戶企業的BPO使用趨勢
- BPO服務經營者的業績
- 日本的商務諮詢市場
- 日本的BPO服務市場
未來展望
IDC的建議
參考資料
- 相關調查
- 定義:主要常見的業務功能(Key Horizontal Business Functions)相關的BPO服務市場
- 人事BPO服務
- 顧客關懷BPO服務
- 財務/會計BPO服務
- 採購/購買BPO服務
- 日本的人事BPO服務市場詳細內容
- Synopsis
圖表
This IDC study (which is a translation of the Japanese report IDC #J11250103) analyzes the trends of and forecasts for the Japan business services market by each segment. The Japan business services market covered in this study is composed of the business consulting market and the business process outsourcing (BPO) market (key horizontal BPO services for key horizontal business functions, which are human resources [HR], customer care, finance and accounting [F&A], as well as procurement). The corporate attitude toward business services spending turned cautious due to concerns about the future of the economy, following the effects of the Great Eastern Japan Earthquake, strong yen, and fluctuations in overseas economy. On the other hand, non-core areas outsource to increase competitiveness, overseas deployment, mergers and acquisitions (M&A), and IFRS compliance, which are market opportunities for the business services market. Hence, the Japan business services market is expected to grow steadily in 2012. "However, this does not mean that the vendors providing the services will benefit equally from this growth. Each vendor must understand various changes such as company overseas deployment, M&A, and core/non-core boundary changes; and provide services while taking advantages of alliances to stay ahead of competitors," says Yukiharu Yorifuji, group director, IT Services & Communications, IDC Japan.
Table of Contents
IDC OPINION
In This Study
Situation Overview
Economic Overview
User Companies' BPO Usage Trends
BPO Service Providers Performances
Japan Business Consulting Market
Japan BPO Services Market
Human Resources BPO Services Market
Customer Care BPO Services Market
Finance and Accounting BPO Services Market
Procurement BPO Services Market
Future Outlook
Forecast and Assumptions
Market Context
Essential Guidance
Learn More
Table: IDC Services Foundation Market Map
Table: Japan Key Economic Indicator Trends, 2002-2Q11 (%)
Table: BPO Services Vendors Revenue Trends, FY09-FY10
Table: Top 3 Assumptions for the Japan Business Services Market, 2011-2015
Table: Key Forecast Assumptions for the Japan Business Services Market, 2011-2015
Table: Japan Business Services Market on Spending by Segment, 2009-2015
Table: Japan Business Consulting Market Spending, 2007-2015: Comparison of May and November 2011 Forecasts
Table: Japan BPO Services Market Spending by Segment, 2006-2015: Comparison of May and November 2011 Forecasts
Figure: Classification of IDC Business Services
Figure: Corporate-Oriented Services Price Index (2005 Level) Trends, January 2010-August 2011
Figure: Japan Companies BPO Usage Trends
Figure: Expected Results from BPO
Figure: Japan Business Consulting Market Spending, 2009-2015
Figure: Japan BPO Services Market Spending, 2009-2015
Figure: Japan BPO Services Market Spending by Segment, 2009-2015
Figure: Japan BPO Services Market Spending YoY Growth Rate by Segment, 2009-2015
Figure: Japan Human Resources BPO Services Market Spending, 2009-2015
Figure: Japan Customer Care BPO Services Market Spending, 2009-2015
Figure: Japan Finance and Accounting BPO Services Market Spending, 2009-2015
Figure: Japan Procurement BPO Services Market Spending, 2009-2015
Figure: Japan Business Consulting Market Spending, 2007-2015: Comparison of November and May 2011 Forecasts
Figure: Japan BPO Services Market Spending, 2006-2015: Comparison of November and May 2011 Forecasts
Figure: Japan Human Resources BPO Services Market Breakdown, 2010
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