商務流程管理(BPM)軟體的競爭檢討

商務流程管理(BPM)軟體的競爭檢討 是由出版商IDC在2011年12月所出版的。 這份英文市場調查報告書包含Pages: 65 價格從美金4500起跳。

簡介

本報告提供各企業的業務改善企劃所使用的BPM(商務流程管理)軟體·套件及相關產品的相互比較分析，主要17家供應商的產品的各功能的10個項目的觀點評估，並將結果概述為以下內容。

IDC的見解

調查概要

• 調查手法

概況

• 因應需求的功能的處理的必要
  • 成為分析對象的供應商與產品
• 發現與設計特點
  • 合作搜索功能
  • 以事實為基礎搜索功能
  • 模擬功能
• 流程建模功能
  • 產業中心型建模的選擇
  • BPMN(商業流程模型示意圖)功能的支援
  • 案例的建模
  • 系統生成的能力
  • 額外的流程建模功能
• 規則功能
  • 利用案例的支援
  • 規則的開發
  • 額外的規則功能
• 用戶界面功能
  • 表單功能
  • 混合式用戶界面
  • 用戶界面的開發
  • 顯示功能
  • 資料控制
  • 移動性的選擇
• 資料整合·點閱存取功能
  • 數據存取功能
  • 整合開發
  • 資料·建模
  • 各產業形式·訊息模式
  • 額外的中介功能
• 狀態檢測功能
  • 訂閱源支持
  • 活動處理
  • 複雜的活動的處理
• 業務管理功能
  • 與目錄同步
  • 初始設置的功能組成(Out-of-the-Box Assets)
  • 基本的業務分配
  • 技能為基礎的業務分配
  • 模式為基礎的業務分配
  • 業務分配管理功能
  • 業務分配模式
• 事務管理功能
  • 事務的瀏覽功能
  • 事務支援能力
  • 臨時的事務
  • 社群網路聯合事務功能
• 案子管理功能
  • 產生案子
  • 臨時的案子
  • 案子的瀏覽功能
  • 案子的活動
  • 案子匯報
• 監視·匯報功能
  • 監視·匯報功能的開發
  • 監視的瀏覽功能
  • 監視活動
  • 分析工具

未來展望

• 產品的功能性的演變
  • 支援商務主導型BPM，最高品質的中間層級平台
  • 全面的商務流程·平台
• BPM硬體架構的演變
  • 商務流程的組織化
  • BPM用雲端·硬體架構的演變

IDC的建議

• 對企業用BPM軟體的買主的建議
• 對企業用BPM軟體·供應商的建議

參考資料

• 相關調查
• 附錄:IDC MarketScape的BPM評估方法詳細內容
• 摘要

圖表一覽

目錄

This IDC study assesses business process management software suites and adjacent products used to support enterprise process improvement projects. Ten categories of functionality are compared across a group of leading vendors.

"Buyers need to understand what their own use cases are to help them evaluate the appropriate product offering. And vendors need to drive their functionality toward the use cases they believe are most profitable for them to support," according to Maureen Fleming, program vice president, Business Process Management and Middleware research. "Supporting all use cases requires the development of a broad, comprehensive set of capabilities."

Table of Contents

IDC Opinion

In This Study

• Methodology

Situation Overview

• Need for Alignment of Capabilities with Requirements

  • Vendors and Products Assessed

• Discovery and Design Features

  • Collaborative Discovery Features

  • Fact-Based Discovery Features

  • Simulation Features

• Process Modeling Features

  • Business-Centric Modeling Options

  • Support of BPMN Features

  • Case Modeling

  • System-Generated Capabilities

  • Additional Process Modeling Features

• Rules Features

  • Support of Use Cases

  • Rules Development

  • Additional Rules Capabilities

• User Interface Features

  • Forms Features

  • Composition-Style UI

  • UI Development

  • Presentation Features

  • Data Controls

  • Mobility Options

• Data Integration and Access Features

  • Data Access Features

  • Integration Development

  • Data Modeling

  • Industry Formats and Messaging Models

  • Additional Mediation

• Condition-Detection Features

  • Feeds Supported

  • Event Processing

  • Complex Event Processing

• Work Management Features

  • Synchronize from Directory

  • Out-of-the-Box Assets

  • Basic Assignments

  • Skills-Based Assignments

  • Model-Driven Assignments

  • Assignment Control Features

  • Assignment Patterns

• Task Management Features

  • Task Views

  • Task-Supporting Capabilities

  • Ad Hoc Tasks

  • Social Task-Oriented Features

• Case Management Features

  • Create a Case

  • Ad Hoc Case

  • Case Views

  • Case Activities

  • Case Reporting

• Monitoring and Reporting Features

  • Monitoring and Reporting Development

  • Monitoring Views

  • Monitoring Activities

  • Analytics

Future Outlook

• Evolution of Product Functionality

  • Best-of-Breed Middle-Tier Platforms Supporting Business-Oriented BPM

  • Comprehensive BP Platform

• Evolution of BPM Architecture

  • Business Process Orchestration

  • Evolution to Cloud Architecture for BPM

Essential Guidance

• For Enterprise BPM Software Buyers

• For Enterprise BPM Software Vendors

Learn More

• Related Research

• Appendix: IDC 2011 BPM Software MarketScape Demo Guide

  • Demo Scenario

    • Discovery

    • To-Be Modeling

    • Return on Investment Assessment

    • Work Management

    • Process Worker-Supporting Features

    • Application Integration

    • Problem Detection

    • Security and Compliance

    • Deployment

    • Visibility

    • Unique or Differentiating Features

  Synopsis

Table: Business Process Platform Vendor Scores and Rankings

Table: Discovery and Design Capabilities by Vendor and Category (%)

Table: Process Modeling Capabilities by Vendor and Category (%)

Table: Rules Capabilities by Vendor and Category (%)

Table: User Interface Development and Runtime Capabilities by Vendor and Category (%)

Table: Data Access and Integration Capabilities by Vendor and Category (%)

Table: Condition-Detection Capabilities by Vendor and Category (%)

Table: Work Management Capabilities by Vendor and Category (%)

Table: Task Management Capabilities by Vendor and Category (%)

Table: Case Management Capabilities by Vendor and Category (%)

Table: Monitoring and Reporting Capabilities by Vendor and Category (%)

Table: Business Process as a Service on a Private Cloud

Figure: Fact-Based Discovery Using Fujitsu Automated Process Discovery

Figure: RACI Model for Business Discovery Using Appian BPM

Figure: Step List and Project Paradigm for Modeling Using BPLogix

Figure: Listeners and Message Flow Using SAP BPM Suite

Figure: Case Modeling Using Cordys BOP

Figure: Decision Table Using Oracle BPM Suite 11g

Figure: Decision Tree Using Polymita BPM 6.0

Figure: Page-Oriented Form Development Using HandySoft BizFlow

Figure: Composition-Style Page Flow Using TIBCO ActiveMatrix BPM

Figure: Activity Streams UI Using Appian BPM Tempo Interface

Figure: Monitoring Control Development Using Oracle BPM Suite 11g

Figure: Data Object Modeling Using TIBCO ActiveMatrix BPM

Figure: Condition Detection Using IBM WebSphere Decision Server

Figure: Organization Model Using TIBCO ActiveMatrix BPM

Figure: User Profile with Skill Levels Using OpenText Smart Business Workspace

Figure: Case View Using PNMsoft SEQUENCE

Figure: Dynamic View of Case Progress Using Singularity

Figure: Chart Option Examples in Intalio Cloud

Figure: Free-Form Process Analytics Using TIBCO Spotfire

Figure: Benchmark Business Process Platform Capabilities

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