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市場調查報告書

代理整合通訊的引進選項(2011年)

Hosted Unified Communications Delivery Options, 2011

出版商 IDC
出版日期 2011年09月 商品編碼 222794
內容資訊 英文 Pages: 9
價格
US $ 3500 PDF by E-mail (Single user license)


代理整合通訊的引進選項(2011年) 是由出版商IDC在2011年09月所出版的。 這份英文市場調查報告書包含Pages: 9 價格從美金3500起跳。

簡介

本報告針對全球各企業整合通訊引進時所能選擇的選項進行分析,提供SaaS型系統普及、各項成本・簡便性・可信賴度等優缺點比較,目錄介紹如下。

IDC的看法

調查概要

  • 調查方法
  • 定義

概況

  • 「Communication as a Service」(CaaS:通訊服務)
  • 顧客代理整合通訊引進模式
    • 専用式代理整合通訊
    • 多用戶代理整合通訊
    • 専用或多用戶
    • CaaS引進阻礙因素

未來展望

IDC的建議

參考資料

  • 相關調查
  • 一覽

目錄

This IDC study formalizes the delivery mechanisms that are available to enterprises when adopting UC&C. The traditional customer premises equipment approach, historically used by enterprises in the deployment of the component parts of UC&C, with all its inherent costs of support and maintenance, together with the difficult migration path, makes hosted and managed services very attractive.

Hosted UC&C gives the most flexibility, as buying service on an incremental "per seat per month" basis reduces contractual commitment and ongoing costs for unused hardware and software licenses.

"With many enterprises looking to move to UC&C, there are now a number of options to be considered for deployment," said EMEA UC&C Research Manager Jon Neville. "Enterprises should assess whether managed, traditional DIY customer premises deployments or hosted solutions are appropriate for their business."

Table of Contents


IDC Opinion




In This Study


  • Methodology

  • Definitions

Situation Overview

  • Communication as a Service

  • Customer Adoption Models for Hosted Unified Communications

    • Dedicated Hosted Unified Communications

    • Multitenant Hosted Unified Communications

    • Dedicated Versus Multitenant

    • Inhibitors to CaaS Adoption

Future Outlook

Essential Guidance


Learn More


  • Related Research

  • Synopsis

Figure: IDC's Unified Communications Ecosystem Taxonomy, 2011

Figure: UC&C Delivery Models


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