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市場調查報告書

阿拉伯聯合大公國(UAE)的IT服務市場:預測與分析

United Arab Emirates IT Services Market 2015-2019 Forecast and 2014 Analysis

出版商 IDC 商品編碼 216659
出版日期 內容資訊 英文 30 Pages
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阿拉伯聯合大公國(UAE)的IT服務市場:預測與分析 United Arab Emirates IT Services Market 2015-2019 Forecast and 2014 Analysis
出版日期: 2015年08月05日 內容資訊: 英文 30 Pages
簡介

過去12個月,阿拉伯聯合大公國(UAE)的IT服務市場急速成長。其理由為外包服務的普及,及各產業領域推動大規模計劃,各企業的服務能力的擴充等能。同時,對安全的問題和不明確的收費系統的擔憂仍大,各供應商需要努力消除。

本報告提供阿拉伯聯合大公國(UAE)的IT服務市場最新趨勢與未來展望相關分析、IT、商務相關主要課題、服務類型(共13種)及各終端用戶產業的市場規模的實際成果值及預測值(今後5年份)、對IT投資的各種影響要素、對資訊科技服務供應商的建議等彙整資料。

IDC的見解

調查概要

  • 調查手法
  • 摘要整理

概況

  • IT服務市場概要
    • 目前經濟環境下的IT服務
      • 目前經濟環境對經營的影響
      • 服務採購相關偏好
      • 目前經營上的課題
      • 預算的預測額
    • 終端用戶的顧慮事項及滿意度
      • UAE中目前的商業問題事項
      • UAE中目前資訊科技相關的關注事項
    • 服務調整的趨勢
    • 各產業市場預測
      • eTransformation計劃
      • 雲端的普及促進策略
      • 培養箱
      • 機場擴張計劃
      • Etihad Rail
      • 金融部門的擴大
      • LTE的引進4G網路
      • 其他的產業
    • 管理服務的引進
    • 資料中心的擴張
  • IT環境
    • 推動市場要素
      • 基礎設施擴充計劃
      • 外包接受度增加
      • 遵守與法規
      • 新的服務模式
    • 市場阻礙因素
      • 資料的安全性
      • 價格設定
      • IT技術的不足
      • 服務水準協議的欠缺
      • 消費者教育
  • IT服務市場概要:各基礎市場
    • 技術支援與培訓的宏觀市場
      • 硬體設備支援及引進服務
      • 軟體支援及引進服務
      • 資訊科技教育培訓
      • IDC分析
    • 計劃服務的宏觀市場
      • 網路諮詢、整合
      • 系統整合
      • 資訊系統諮詢
      • 應用諮詢及自訂(客製化)
      • 客製化的應用軟體開發
      • IDC分析
    • 外包的宏觀市場
      • 應用管理的外包
      • 網路及桌面設備的外包服務
      • 代理應用管理
      • 基礎設施託管服務
      • 資訊系統的外包
      • IDC分析
  • IT服務支出概要:各產業
    • 政府機關全體
    • 金融業整體
    • 通訊業

未來展望

  • 市場預測與前提條件
  • IDC的各行業種類的市場預測
    • 硬體設備支援及引進服務
    • 軟體支援及引進服務
    • 資訊科技教育培訓
    • 網路諮詢、整合
    • 系統整合
    • 資訊系統諮詢
    • 應用諮詢及客製化
    • 可客制的應用軟體開發
    • 資訊系統外包
    • 網路及桌面設備外包服務
    • 應用管理
    • 代理應用管理
    • 基礎設施託管服務供應商
  • 各產業市場預測
    • 政府機關
    • 金融業
    • 通訊業
  • 市場背景
  • 替代方案
    • 主要的前提條件

IDC的建議

  • 最佳化、現代化促進整合
  • 資料的安全和服務水準協議
  • 銷售方法的根本性變更
  • 諮詢能力的強化

參考資料

  • 相關調查
  • 定義
  • 摘要

圖表一覽

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目錄
Product Code: ZICT74X

This IDC study provides a forecast of IT services market spending in the United Arab Emirates for the 2014-2018 period. The report also includes commentary on market drivers and forecast assumptions. The study answers the following questions:

  • What are IDC's predictions for spending on IT services in the UAE? What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market during the forecast period?
  • What do end users in the UAE market say about their concerns and preferences regarding IT services procurement?
  • What are the latest trends in IT services delivery in the UAE (e.g., managed services, cloud, and IT security)?

"The year 2014 was a good one for the UAE IT services market. Deals and traction increased in all IT services, except IS outsourcing services. The country's IT services market will continue to grow in the coming years. However, a further decrease in oil prices could have a strong negative impact on growth rates during the forecast period. In the coming years, the market will see the transformation of an increased number of second-tier IT services providers or channel partners enhancing their IT services portfolios. This will primarily be the result of market forces and changing dynamics of the reselling business. Margins in the hardware and software spaces are shrinking, and medium-sized players will either transform or self-destruct. Additionally, services providers with the ability to solve the business problem along with the IT issue will have a competitive edge and better visibility among decision makers." - Research Manager Saurabh Verma, IT Services, IDC Middle East, Africa, and Turkey.

Table of Contents

IDC Opinion

In This Study

  • Executive Summary
  • Methodology
    • Research Sources
    • Revenue Recognition
    • Notes on Forecasting
  • Definitions
    • Foundation Markets

Situation Overview

  • Key Analysis of the IT Services Market
    • IT Services in the Context of the Current Economic Environment
    • Trends in IT Services Procurement
    • Local Services Providers - Transform or Self-Destruct
  • IT Environment
    • Drivers
    • Inhibitors
  • Overview of the IT Services Market by Foundation Market
    • The Support and Training Services Primary Market
      • IDC Analysis of the Support and Training Primary Market
    • The Project Services Primary Market
      • IDC Analysis of the Project Services Primary Market
    • The Outsourcing Primary Market
      • IDC Analysis of the Outsourcing Services Primary Market
  • Overview of IT Services Spending by Vertical Market
    • Government
    • Finance
    • Communications and Media

Future Outlook

  • Forecast and Assumptions
    • Market Forecast
  • Future Perspective on the Support and Training Primary Market
  • Future Perspective on the Project Services Primary Market
  • Future Perspective on the Outsourcing Services Primary Market
  • Forecast by Vertical Market
  • Market Context

Essential Guidance

  • Transform or Perish
  • Ensure Multiple Touchpoints in Accounts
  • Address the Business Problem
  • Prioritize What the Provider Wants to Sell

Learn More

  • Related Research
  • Synopsis

List of Tables

  • Table: Overview of IT Services Spending by IDC Foundation Market in the UAE, 2014
  • Table: Overview of IT Services Spending by Vertical Market in the UAE, 2014
  • Table: Forecast and Analysis of IT Services Spending ($M) by IDC Foundation Market in the UAE, 2014-2019
  • Table: Top 3 Assumptions for the IT Services Market in the UAE, 2015-2019
  • Table: Key Forecast Assumptions for the IT Services Market in the UAE, 2015-2019
  • Table: Comparison of Forecast for IT Services Spending ($M) in the UAE, 2015-2019 vs. 2014-2018

List of Figures

  • Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2014
  • Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2014
  • Figure: Spending ($M) on IT Services by IT Services Engagement Type in the UAE, 2013-2015
  • Figure: Spending (AED M) on IT Services by IT Services Engagement Type in the UAE, 2013-2015
  • Figure: Overview of IT Services Spending by Vertical Market in the UAE, 2014
  • Figure: Forecast of IT Services Spending ($M) by IDC Engagement Type in the UAE, 2014-2019
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014-2019
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014-2019
  • Figure: Forecast of Relative Shares (%) by IDC Engagement Type in the UAE, 2014-2019
  • Figure: Spending ($M) on IT Services by Vertical Market in the UAE, 2014, and Medium-Term Growth Potential
  • Figure: Comparison of Forecast for IT Services Spending ($M) in the UAE, 2015-2019 vs. 2014-2018
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