希臘IT服務市場：2010-2014年預測、2009年供應商市場佔有率

本報告為，調查希臘IT服務市場，並提供2014年止IT服務支出預測、市場規模、供應商市場佔有率及13個基礎市場類別預測、依2009年收益之主要IT服務供應商排名、5大主要企業詳細簡介等，以下列摘要形式闡述。

IDC之見解

關於本調查

• 調查方式
• 實施概要

概況

• IT服務市場概要
• 主要IT服務供應商
• IT環境
  • 驅力
  • 阻力
• IT服務市場概要：基礎市場別
  • 支援、培訓服務之宏觀市場
    • 硬體支援、安裝服務
    • 軟體支援、安裝服務
    • IT培訓、教育
    • IDC支援、培訓之宏觀市場分析
  • 專案計畫服務之宏觀市場
    • 網絡諮詢、整合
    • 系統整合
    • 資訊系統諮詢
    • 應用諮詢、客製化
    • 客製化應用軟體開發
    • IDC專案計畫服務之宏觀市場分析
  • 外包之宏觀市場
    • 應用管理外包
    • 資訊系統外包
    • 網路、桌面外包服務
    • 代管應用管理
    • 代管基礎設施服務
    • IDC外包服務之宏觀市場分析
• IT服務支出概要：供應商分類別
  • 服務情形
• IT服務支出概要：產業市場別
  • 合併財務
  • 聯合政府
  • 通訊

未來展望

• 預測及預測先決條件
• 預測：IDC雇用類型
• 市場背景
• 供應商簡介
  • IBM Hellas S.A.
  • OTE
  • Uni Systems
  • HP
  • Singular Logic

主要建議

參考資料

• 相關調查
• 定義
• 調查方式
• 要約

圖表

This IDC study presents the IT services industry in Greece in 2011 and forecasts expenditures on IT services through 2016. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers by their 2011 revenues and includes detailed profiles of IT services portfolios for the top five, their presence in individual vertical markets, and their largest contracts. The top service providers for each of IDC's foundation market categories are also provided.

The study answers the following questions:

• What are IDC's predictions for spending on IT services in Greece? What are the assumptions behind the forecast numbers and what impact will these have on the market forecasts?
• What are the new trends in IT services delivery on the Greek market, such as outsourcing?
• Who are the Greek market leaders based on service revenue and what are their strengths, weaknesses, and strategies for the future?

"The Greek IT services market experienced a dreadful year in 2011, as domestic organizations continued to face a toxic mix of economic and political uncertainty, a widening recession, and declining business and consumer confidence. Moreover, the liquidity problems of the banks led to a freeze in credit lines, which, coupled with the state's difficulty in paying its obligations, have created ripple effects in the economy with all market segments feeling the impact." - Research Analyst Vangelis Karanikas, IDC Greece

Table of Contents

IDC OpinioN

In This Study

• Methodology

• Executive Summary

Situation Overview

• Overview of the IT Services Market

  • IT Services in the Context of the Current Economic Environment

  • Trends in IT Services Procurement

  • Vertical Market Perspective

  • Competitive Landscape

  • Acceptance of Outsourcing, Managed Services, Cloud Computing, and Datacenters

  • Greece Could Eventually Emerge as a Regional IT Hub

• Leading IT Services Vendors

• IT Environment

  • Drivers

  • Inhibitors

• Overview of the IT Services Market by Foundation Market

  • Support and Training Services Macromarket

    • Hardware Support and Installation Services

    • Software Support and Installation Services

    • IT Training and Education

    • IDC Analysis of the Support and Training Macromarket

  • Project Services Macromarket

    • Network Consulting and Integration

    • Systems Integration

    • Information System Consulting

    • Application Consulting and Customization

    • Custom Application Development

    • IDC Analysis of the Project Services Macromarket

  • Outsourcing Macromarket

    • Application Management Outsourcing

    • Information System Outsourcing

    • Network and Desktop Outsourcing Services

    • Hosted Application Management

    • Hosting Infrastructure Services

    • IDC Analysis of the Outsourcing Services Macromarket

  Overview of the IT Services Market by Vendor Category

  • The Services Landscape

• Overview of IT Services Spending by Vertical Market

  • Telecommunications

  • Combined Finance

  • Combined Government

Future Outlook

• Forecast and Assumptions

• Forecast by IDC Engagement Type

  • Hardware Support and Installation Services

  • Software Support and Installation Services

  • IT Training and Education

  • Network Consulting and Integration

  • Systems Integration

  • Information System Consulting

  • Application Consulting and Customization

  • Custom Application Development

  • Information Systems Outsourcing

  • Network and Desktop Outsourcing Services

  • Application Management

  • Hosted Application Management

  • Hosting Infrastructure Services

• Market Context

• Vendor Profiles

  • IBM

    • Services Overview

    • SWOT Analysis

  • Uni Systems

    • Services Overview

    • SWOT Analysis

  • Accenture

    • Services Overview

    • SWOT Analysis

  • SingularLogic

    • Services Overview

    • SWOT Analysis

  • HP

    • Services Overview

    • SWOT Analysis

Essential Guidance

• Increase Geographical Exposure in Emerging and Neighboring Markets

• Think "Business" and Share the Pain with Customers

• Use Recession as an Opportunity to Change

• Keep Investing in People

• Leverage the Third Platform to Move Up the Value Chain

Learn More

• Related Research

• Definitions

  • Foundation Markets

    • Hardware Support and Installation

    • Managed Support Services

    • Software Support and Installation

    • IT Education and Training

    • IT Consulting

    • Systems Integration

      • Exceptions and Exclusions

    • Network Consulting and Integration

      • Exceptions and Exclusions

    • Application Consulting and Customization

    • Custom Application Development

      • Exceptions and Exclusions

    • Outsourcing (as an Engagement Type)

    • IS Outsourcing

      • Exceptions and Exclusions

    • Network and Desktop Outsourcing Services

      • Exceptions and Exclusions

    • Application Management

    • Hosted Application Management

      • Exceptions and Exclusions

    • Hosting Infrastructure Services

      • Note on the Transition to Cloud

      • Exceptions and Exclusions

  Synopsis

Table: Overview of the Leading IT Services Companies in Greece by IT Services Revenue, 2011

Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in Greece, 2011

Table: Overview of IT Services Spending by IDC Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Systems Integration Market in Greece, 2011

Table: Total Supply-Side Revenue on the Information System Consulting Market in Greece, 2011

Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in Greece, 2011

Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in Greece, 2011

Table: Overview of IT Services Spending by Vertical Market in Greece, 2011

Table: Top 3 Assumptions for the IT Services Market in Greece, 2012-2016

Table: Key Forecast Assumptions for the IT Services Market, in Greece, 2012-2016

Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Greece, 2011-2016

Table: Comparison of Forecast for IT Services Spending (US$M) in Greece, 2010-2015 versus 2011-2016

Table: SWOT Analysis of IBM, 2011-2016

Table: SWOT Analysis of Uni Systems, 2011-2016

Table: SWOT Analysis of Accenture, 2011-2016

Table: SWOT Analysis of SingularLogic, 2011-2016

Table: SWOT Analysis of HP, 2011-2016

Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy

Table: Distinctions Between Hosted Application Management and Traditional Application Management

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2010 and 2011

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2011 and 2012

Figure: Spending (US$M) on IT Services by IT Services Engagement Type in Greece, 2011

Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Greece by IT Services Revenue (US$M), 2011

Figure: Hardware Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Software Support and Installation Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: IT Training and Education Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Overview of the Leading Providers of the Project Services Macromarket in Greece by IT Services Revenue (US$M), 2011

Figure: Network Consulting and Integration Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Systems Integration Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Information System Consulting Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Application Consulting and Customization Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Custom Application Development Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Greece by IT Services Revenue (US$M), 2011

Figure: Application Management Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Information System Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Hosted Application Management Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Greece by IT Services Revenue (US$M), 2011

Figure: IT Services Revenue Share by Vendor Category in Greece, 2011

Figure: Overview of IT Services Spending by Vertical Market in Greece, 2011

Figure: Forecast of IT Services Spending (US$M) by IDC Engagement Type in Greece, 2011-2016

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2011-2016

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2011-2016

Figure: Forecast of Relative Shares (%) by IDC Engagement Type in Greece, 2011-2016

Figure: Spending (US$M) on IT Services by Vertical Market in Greece, 2011 and Medium-Term Growth Potential

Figure: Comparison of Forecast for IT Services Spending (US$M) in Greece, 2010-2015 Versus 2011-2016

Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2011

Figure: IBM: Overview of IT Services Revenue by Vertical Market in Greece, 2011

Figure: Uni Systems: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2011

Figure: Uni Systems: Overview of IT Services Revenue by Vertical Market in Greece, 2011

Figure: Accenture: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2011

Figure: Accenture: Overview of IT Services Revenue by Vertical Market in Greece, 2011

Figure: SingularLogic: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2011

Figure: SingularLogic: Overview of IT Services Revenue by Vertical Market in Greece2011

Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in Greece, 2011

Figure: HP: Overview of IT Services Revenue by Vertical Market in Greece, 2011