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市場調查報告書
美國的BPO服務的供應商佔有率 - 2008年：各産業部門收益 - 首位系統整合廠商
U.S. BPO Services 2008 Vendor Shares: Revenue by Vertical Sector -- Top Systems Integrators
| 出版商 |
IDC |
| 出版日期 |
2010年03月 |
商品編碼 |
116103 |
| 內容資訊 |
英文 Pages: 21 |
| 價格 |
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美國的BPO服務的供應商佔有率 - 2008年：各産業部門收益 - 首位系統整合廠商 是由出版商IDC在2010年03月所出版的。
這份英文市場調查報告書包含Pages: 21 價格從美金3500起跳。
本報告書內容包括:美國的金融服務、生產及資源、物流及服務、基礎建設服務、公共部門等5個産業分類的主要BPO服務供應商的收益檢證、主要各種系統整合廠商的競爭展望的分析、內容綱要摘記如下:
IDC的見解
關於本調查報告書
概況
- IT服務BPO供應商前10家的部門比較
- 各産業部門前10家的美國供應商：2008年
- 金融服務
- 物流及服務
- 基礎建設服務
- 生產及資源
- 公共部門
未來的展望
主要提議
參考資料
圖表
Abstract
This IDC study provides an analysis of the U.S. competitive
landscape in BPO services provisioning by leading systems integrators. This
study evaluates the revenue of the leading services vendors by
five vertical sectors for BPO services. The vertical sectors are
financial services, manufacturing and resources, distribution and services, infrastructure services,
and the public sector.
"Leading BPO services providers performed better than
the market across all vertical sectors in 2008," stated Ruthbea
Clarke, program manager, Services Verticals Views program. "As spending got
tighter, customers consolidated providers and increasingly turned to the larger,
more financially strong services vendors for help. The Indian offshore
providers continue to grow faster than the traditional systems integrators
and are growing competitors in financial services and infrastructure services
in particular. ADP is the market leader across all sectors
except infrastructure, where Convergys leads, with Hewitt, IBM, and Accenture
vying for share in the top 5."
Table of Contents
- IDC Opinion
- In This Study
- Methodology
- What Do the Estimates Represent?
- Situation Overview
- Cross-Sector Comparison of Top 10 IT Services BPO Vendors
- Top 10 U.S. BPO Services Providers in 2008 by Vertical Sector
- Financial Services
- Distribution and Services
- Infrastructure Services
- Manufacturing and Resources
- Public Sector
- Future Outlook
- Essential Guidance
- Learn More
- Related Research
- Definitions
- Synopsis
- Table: Top 10 U.S. IT Services BPO Vendors by Vertical, 2008
- Table: Top 10 U.S. BPO Services Vendors in Financial Services, 2008
- Table: Top 10 U.S. BPO Services Vendors in Distribution and Services, 2008
- Table: Top 10 U.S. BPO Services Vendors in Infrastructure Services, 2008
- Table: Top 10 U.S. BPO Services Vendors in Manufacturing and Resources, 2008
- Table: Top 10 U.S. BPO Services Vendors in the Public Sector, 2008
- Table: IDC' s Vertical Taxonomy
- Figure: Premiums Companies Would Pay for Vertical Expertise in BPO Services by Vertical
- Figure: U.S. BPO Services Vendor Revenue Growth, 2007–2008
- Figure: Plans for Working with Indian IT Services Providers by Vertical
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