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市場調查報告書

西歐各產業市場的IP電話通訊之進化

The Evolution of IP Telephony in Western European Vertical Markets: An IDC Survey

出版商 IDC
出版日期 2010年02月 商品編碼 114569
內容資訊 英文 Pages: 21
價格
US $ 6000 PDF by E-mail (Single user license)


西歐各產業市場的IP電話通訊之進化 是由出版商IDC在2010年02月所出版的。 這份英文市場調查報告書包含Pages: 21 價格從美金6000起跳。

簡介

本報告書以西歐5國中員工20人以上的企業共1898間為對象展開關於IP電話通訊的意識調査,IP電話通訊的導入、満足度、投資計畫、優點、障礙等等,包含了圖表的21頁內容概述如下。

IDC的見解

關於本調査書

  • 方法論
  • 定義
    • 各産業市場
    • 方案分野
      • VoB (Voice over Broadband)
      • IP PBX
      • 電話總機代管
      • 被分享化的IP集中式數位交換機
      • 電話總機代管的聲音樣貌

概況

  • IP電話通訊的精通度與現在的導入狀況
  • IP電話通訊的満足度

將來展望

  • 對IP電話通訊的投資計畫
  • IP電話通訊導入的優點與障礙

主要建議

參考資料

  • 相關調査
  • 要約

圖表

目錄

Abstract

This IDC study draws on the results of IDC' s European Vertical Markets Survey, carried out in January–April 2009, in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 1,898 companies with more than 20 employees."The business case for widespread adoption of IP telephony solutions is more present now than ever given the economic uncertainty that Western Europe is experiencing, which has forced companies across all vertical markets to adopt strong cost-control measures, including the need to reduce voice communication costs. Companies across all vertical markets that already adopt IP telephony believe that cost reduction in voice communications is quite effectively achieved through the implementation of this solution. However, it appears that many organizations still believe that this cost reduction is not big enough to justify the initial cost of implementation of an IP telephony solution," said Giacomo Laurini, senior research analyst, European Vertical Markets.

Table of Contents

  • IDC Opinion
  • In This Study
    • Methodology
    • Definitions
      • Vertical Markets
      • Solutions Areas
        • Voice over Broadband
        • IP PBX (Managed Services on Site)
        • Hosted IP PBX
        • Shared IP Centrex
        • Hosted Voice Features
  • Situation Overview
    • Level of Familiarity with and Current Adoption of IP Telephony by Vertical Market
    • Level of Satisfaction with IP Telephony by Vertical Market
  • Future Outlook
    • IP Telephony Investment Plans by Vertical Market
    • Benefits of and Barriers to IP Telephony Adoption by Vertical Market
  • Essential Guidance
  • Learn More
    • Related Research
    • Synopsis
  • Table: Western Europe Status of Current Adoption of IP Telephony by Vertical Market (% of Respondents)
  • Table: Western Europe Satisfaction with the Current IP Telephony Solution in the Following Areas by Vertical Market (% of Respondents)
  • Table: Western Europe Satisfaction with the Current IP Telephony Solution in the Following Areas by IP Telephony Status (% of Respondents)
  • Table: Western Europe Expected Status of Adoption of IP Telephony by Vertical Market by Mid-2011 (% of Respondents)
  • Table: Western Europe Expected Benefits with an IP Telephony Solution in the Following Areas by Vertical Market (% of Respondents)
  • Table: Western Europe Key Reasons for Not Investing in IP Telephony by Vertical Market (% of Respondents)
  • Figure: Western Europe Familiarity with and Current Level of Adoption of IP Telephony by Vertical Market
  • Figure: Western Europe Percentage of Companies Investing or Planning to Invest in IP Telephony in the Next 12 Months by Vertical Market
  • Figure: Western Europe Percentage of Companies Investing or Planning to Invest in IP Telephony in the Next 24 Months by Vertical Market
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