日本的企業應用／方案市場：使用者需求動向調査 - 2009年 是由出版商IDC在2010年02月所出版的。
這份英文市場調查報告書包含Pages: 95 價格從美金5000起跳。
本報告書為做為企業的應用／方案，日本CRM（客戶關係管理）、ERP（企業資源計畫）、SCM（供應鏈管理）方案市場、BA（商業分析）方案市場的使用者需求分析，概述如下。
※本報告書為日文版報告書（商品代碼89906）的英譯版。
IDC的見解
調査概要
- 調査目的
- 調査方法
- 調査上留意點
- 調査回答企業之屬性
- 總綱
概況
- 針對企業的應用／方案導入狀況
- CRM方案導入狀況：依產業類別
- ERM方案導入狀況：依產業類別
- SCM方案導入狀況：依產業類別
- BA方案導入狀況：依產業類別
- CRM方案導入狀況：依員工規模
- ERM方案導入狀況：依員工規模
- SCM方案導入狀況：依員工規模
- BA方案導入狀況：依員工規模
- CRM、ERM、SCM、BA方案導入方法
- 2008年∼2009年、CRM、ERM、SCM、BA方案的各產業類別投資心理
- CRM方案投資心理，2008年∼2009年
- ERM方案投資心理，2008年∼2009年
- SCM方案投資心理，2008年∼2009年
- BA方案投資心理，2008年∼2009年
- 2009年的CRM、ERM、SCM、BA方案的投資增減理由
- CRM方案的投資增減理由
- ERM方案的投資增減理由
- SCM方案的投資增減理由
- BA方案的投資增減理由
- 經營課題與IT的對策與效果
將來展望
IDC的提案
參考資料
圖表
Abstract
This IDC study (which is a translation of the Japanese
report IDC #J9340102) analyzes user needs for the Japan customer
relationship management (CRM), enterprise resource planning (ERP), supply chain management
(SCM), and business analytics (BA) solutions markets which are also
known collectively as the Japan enterprise applications and solutions market.
"The
value of short-term solutions implementation by means of software as
a service (SaaS)/application service provisioning (ASP) is rising. In this
study, it is obvious that user enterprise spending will be
limited. In order to make up for lower rates of
project commissions, it will be necessary for solutions providers to
offer integrated consulting and services on a low-cost basis, and
increase the frequency of proposed solutions," says Tomoko Akagi, software
group manager, IDC Japan.
Table of Contents
- IDC Opinion
- In This Study
- Purpose of Study
- Methodology
- Study Notes
- Profile of Respondent Enterprises
- Executive Summary
- Situation Overview
- Enterprise Applications and Solutions Implementation Rates
- Customer Relationship Management Solutions Implementation Rates by Industry
- Sales Force Automation
- Marketing
- Customer Service
- Enterprise Relationship Management Solutions Implementation Rates by Industry
- Accounting
- Human Capital Management
- Sales
- Procurement
- Asset
- Supply Chain Management Solutions Implementation Rates by Industry
- Manufacturing
- Demand Forecasting/Production Planning
- Inventory
- Logistics
- Business Analytics Solutions Implementation Rates by Industry
- Data Warehouse
- Enterprise Performance
- Business Analysis
- Advanced Analytics
- Customer Relationship Management Solutions Implementation Rates by Enterprise Size
- Enterprise Relationship Management Solutions Implementation Rates by Enterprise Size
- Supply Chain Management Solutions Implementation Rates by Enterprise Size
- Business Analytics Solutions Implementation Rates by Enterprise Size
- CRM, ERM, SCM and BA Solutions Implementation Methods
- Sentiment for Spending on CRM, ERM, SCM and BA Solutions by Industry, 2008–2009
- Sentiment for Spending on CRM Solutions, 2008–2009
- SFA
- Marketing
- Customer Service
- Sentiment for Spending on ERM Solutions, 2008-2009
- Accounting
- HCM
- Order Management
- Procurement Management
- Asset Management
- Sentiment for Spending on SCM Solutions, 2008–2009
- Manufacturing Management
- Demand Forecasting/Production Planning
- Inventory Management
- Logistics Management
- Sentiment for Spending on BA Solutions, 2008–2009
- Data Warehouse
- Performance Management
- Business Analysis
- Advanced Analytics
- Reasons for Change in CRM, ERM, SCM and BA Solutions Spending 2009
- Reasons for Change in CRM Solutions Spending
- Reasons for Change in ERM Solutions Spending
- Reasons for Change in SCM Solutions Spending
- Reasons for Change in BA Solutions Spending
- Management Issues and the Effectiveness of IT Solutions
- Future Outlook
- Essential Guidance
- Learn More
- Related Research
- Synopsis
- Table: Profile of Respondent Enterprises
- Table: Sentiment for Spending on SFA Solutions, 2008–2009
- Table: Sentiment for Spending on Marketing Solutions, 2008–2009
- Table: Sentiment for Spending on Customer Service Solutions, 2008–2009
- Table: Sentiment for Spending on Accounting Solutions, 2008-2009
- Table: Sentiment for Spending on HCM Solutions, 2008–2009
- Table: Sentiment for Spending on Order Management Solutions, 2008–2009
- Table: Sentiment for Spending on Procurement Management Solutions, 2008–2009
- Table: Sentiment for Spending on Asset Management Solutions, 2008–2009
- Table: Sentiment for Spending on Production Management Solutions, 2008–2009
- Table: Sentiment for Spending on Demand Forecasting/Production Planning Solutions, 2008–2009
- Table: Sentiment for Spending on Inventory Management Solutions, 2008–2009
- Table: Sentiment for Spending on Logistics Management Solutions, 2008–2009
- Table: Sentiment for Spending on Data Warehouse Solutions, 2008–2009
- Table: Sentiment for Spending on Performance Management Solutions, 2008–2009
- Table: Sentiment for Spending on Business Analysis/Reporting (Management Dashboard/OLAP) Solutions, 2008–2009
- Table: Sentiment for Spending on Advanced Analytics Solutions, 2008–2009
- Table: IT Solutions Implementation Rates for Management Issues by Industry
- Figure: Enterprise Applications and Solutions Implementation Rates
- Figure: CRM Solutions Implementation Rates by Industry
- Figure: ERM-Accounting/HCM Solutions Implementation Rates by Industry
- Figure: ERM-Sales/Procurement/Asset Solutions Implementation Rates by Industry
- Figure: SCM-Production/Demand Forecasting/Production Planning Solutions Implementation Rate by Industry
- Figure: SCM-Inventory/Logistics Solutions Implementation Rates by Industry
- Figure: BA-Data Warehouse/Enterprise Performance Management Solutions Implementation Rates by Industry
- Figure: BA-Management Analysis/Advanced Analytics Solutions Implementation Rates by Industry
- Figure: CRM Solutions Implementation Rates by Enterprise Size
- Figure: ERM Solutions Implementation Rates by Enterprise Size
- Figure: SCM Solutions Implementation Rates by Enterprise Size
- Figure: BA Solutions Implementation Rates by Enterprise Size
- Figure: CRM, ERM, SCM and BA Solutions Implementation Methods
- Figure: Sentiment for Spending on SFA Solutions, 2008–2009
- Figure: Sentiment for Spending on Marketing Solutions, 2008-2009
- Figure: Sentiment for Spending on Customer Service Solutions, 2008–2009
- Figure: Sentiment for Spending on Accounting Solutions, 2008–2009
- Figure: Sentiment for Spending on HCM Solutions, 2008–2009
- Figure: Sentiment for Spending on Order Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Procurement Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Asset Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Production Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Demand Forecasting/Production Planning Solutions, 2008–2009
- Figure: Sentiment for Spending on Inventory Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Logistics Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Data Warehouse Solutions, 2008–2009
- Figure: Sentiment for Spending on Performance Management Solutions, 2008–2009
- Figure: Sentiment for Spending on Management Analysis/Reporting (Management Dashboard/OLAP) Solutions, 2008–2009
- Figure: Sentiment for Spending on Advanced Analytics (Data Mining/Text Mining) Solutions, 2008–2009
- Figure: Reasons for Increase in CRM Solutions Spending
- Figure: Reasons for Decrease in CRM Solutions Spending
- Figure: Reasons for Increase in ERM Solutions Spending
- Figure: Reasons for Decrease in ERM Solutions Spending
- Figure: Reasons for Increase in SCM Solutions Spending
- Figure: Reasons for Decrease in SCM Solutions Spending
- Figure: Reasons for Increase in BA Solutions Spending
- Figure: Reasons for Decrease in BA Solutions Spending
- Figure: Management Issues and Utilization of IT Solutions
- Figure: Efficacy of IT Implementation for Management Issues
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