加拿大企業應用軟體支出：顧客的期待：2009年後期及2010年前期

Enterprise Application Spending in Canada: Customer Expectations for 2H09 and 1H10

出版商	IDC
出版日期	2009年10月	商品編碼	102528
內容資訊	英文 Pages: 17
價格	US $ 3500 PDF by E-mail (Single user license)

簡介
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加拿大企業應用軟體支出：顧客的期待：2009年後期及2010年前期 是由出版商IDC在2009年10月所出版的。這份英文市場調查報告書包含Pages: 17 價格從美金3500起跳。

This IDC study develops some estimates for spending on enterprise applications, specifically CRM, ERP, and collaborative applications, using recent survey data (focused on the medium-sized and large business categories). Software is the key component of enterprise application solutions; however, even though software spending is projected to decline in 2009 and 2010, there is potential spending growth in the sector due to hardware and IT services activities with the possibility of some (limited) software spending growth as well.

"While software revenue may be down for enterprise application vendors in Canada, the solution area itself remains viable for software vendors and ecosystem partners through the tail-end of the recession, with better growth prospects in 2011," says Jim Westcott, research manager, Software.

IDC Opinion
In This Study
Situation Overview
Future Outlook

Sources of Funding
Spending on the Enterprise Application "Ecosystem"

Spending on Customer Relationship Management Solutions: 2H09–1H10
Spending on Enterprise Resource Management Solutions: 2H09–1H10
Spending on Collaborative Application Solutions: 2H09–1H10

Essential Guidance
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Related Research
Definitions

Collaborative Applications

Integrated Collaborative Environments

Messaging Applications

Standalone Email Applications
Instant Messaging Applications
Unified Messaging Applications
Team Collaborative Applications

Conferencing Applications
Other Collaborative Applications
Enterprise Resource Management Applications
Customer Relationship Management Applications

Synopsis

Table: Canada Enterprise Applications Spending by Size of Organization and Application, 2007–2013 (C$M)
Figure: Department Most Likely to Fund CRM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund F&A ERM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund HR ERM Applications in the Next 12 Months by Company Size
Figure: Department Most Likely to Fund Collaborative Applications over the Next 12 Months by Company Size
Figure: Spending on CRM Solutions over the Next 12 Months by Company Size
Figure: Spending on ERM Solutions over the Next 12 Months by Company Size
Figure: Spending on Collaborative Applications over the Next 12 Months by Company Size