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加拿大企業應用軟體支出:顧客的期待:2009年後期及2010年前期

Enterprise Application Spending in Canada: Customer Expectations for 2H09 and 1H10

出版商 IDC 聯絡我們
出版日期 2009/10 內容資訊 Pages: 17
商品編碼 102528
價格 US $ 3,500 ~ Price List
US $ 3,500 PDF by E-mail (Single user license)
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TOC
此出版品為英文撰寫

Abstract

This IDC study develops some estimates for spending on enterprise applications, specifically CRM, ERP, and collaborative applications, using recent survey data (focused on the medium-sized and large business categories). Software is the key component of enterprise application solutions; however, even though software spending is projected to decline in 2009 and 2010, there is potential spending growth in the sector due to hardware and IT services activities with the possibility of some (limited) software spending growth as well.

"While software revenue may be down for enterprise application vendors in Canada, the solution area itself remains viable for software vendors and ecosystem partners through the tail-end of the recession, with better growth prospects in 2011," says Jim Westcott, research manager, Software.

Table of Contents

  • IDC Opinion
  • In This Study
  • Situation Overview
  • Future Outlook
    • Sources of Funding
    • Spending on the Enterprise Application "Ecosystem"
      • Spending on Customer Relationship Management Solutions: 2H09–1H10
      • Spending on Enterprise Resource Management Solutions: 2H09–1H10
      • Spending on Collaborative Application Solutions: 2H09–1H10
  • Essential Guidance
  • Learn More
    • Related Research
    • Definitions
      • Collaborative Applications
        • Integrated Collaborative Environments
      • Messaging Applications
        • Standalone Email Applications
        • Instant Messaging Applications
        • Unified Messaging Applications
        • Team Collaborative Applications
      • Conferencing Applications
      • Other Collaborative Applications
      • Enterprise Resource Management Applications
      • Customer Relationship Management Applications
    • Synopsis
  • Table: Canada Enterprise Applications Spending by Size of Organization and Application, 2007–2013 (C$M)
  • Figure: Department Most Likely to Fund CRM Applications in the Next 12 Months by Company Size
  • Figure: Department Most Likely to Fund F&A ERM Applications in the Next 12 Months by Company Size
  • Figure: Department Most Likely to Fund HR ERM Applications in the Next 12 Months by Company Size
  • Figure: Department Most Likely to Fund Collaborative Applications over the Next 12 Months by Company Size
  • Figure: Spending on CRM Solutions over the Next 12 Months by Company Size
  • Figure: Spending on ERM Solutions over the Next 12 Months by Company Size
  • Figure: Spending on Collaborative Applications over the Next 12 Months by Company Size
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