Abstract
This Government Insights report believes that faster, more affordable, and
efficient public sector service delivery can be achieved by leveraging on
mobile technologies, as a complementary channel to existing broadband
initiatives.
"With a proactive and strategic push by the public sector to embrace mobile
technologies, we believe that public sector organizations will be able to
benefit from an alternative channel for the delivery of citizen-centric
services. This channel will have a far greater reach and can complement
existing digital-inclusion broadband initiatives," says Gerald Wang, market
analyst, Government Insights, IDC Asia/Pacific. "Where the public sector
themselves are not convinced of the maturity of certain technologies, it falls
onto the leadership of industry leaders and the private sector to demonstrate
the benefits of such mobile technologies and to encourage greater acceptance
and adoption by the public," he adds.
Table of Contents
- Table of Contents
- Government Insights Opinion
- In This Report
- Situation Overview
- Mobile Devices Drive Real Time and Interconnected-Government Service Delivery
- Table: Asia/Pacific (Excluding Japan) Mobile Service Penetration Rate by Country, 2006-2011 (%)
- Characteristics of the Mobile Environment
- Strategies of Mobile Technologies to Enhance eGovernment
- Figure: Strategies for Successful Mobile Government Adoption Model
- Understand the Technological Readiness
- Analyzing the Consumer
- Mobile Public Sector Landscape: An Overview
- Figure: Public Sector' s Plan To Provide Handheld Devices to Employees
- Figure: Public Sector' s Intention to Provide Basic Mobile Phones to Employees
- Understand Why the Public Sector Deploy Mobile Technologies
- Table: Reasons for the Deployment of Handheld Devices
- Table: Reasons for the Deployment of Basic Mobile Phones
- Examples of Public Sector Mobile Initiatives in the Asia/Pacific (Excluding Japan) Region
- Private Sector to Drive Demand for Mobile Technologies
- New Chip Technology to Enhance Mobile eServices in China
- Mobile Devices to Incorporate eGovernment Outreach in Korea
- Public Sector Leadership-Led Initiatives
- Mobile Paradise to Test Mobile Technologies in Korea
- Boost the eGovernment with a Universal Mobile Payment System in Singapore
- Hot Technology Areas That Can Potentially Drive Mobile Technologies
- Terror Alert in Sydney - an SMS away
- Future Outlook
- Technology Maturity
- Public Sector Readiness
- Policy and Regulatory Environment
- Ease of Application
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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