Although much progress has been made in demonstrating the value of IT to the delivery of public services benefits, realization has proven to be elusive. Projects that fail, projects that take too long, projects that outlive their usefulness continue to be reported. Recent attention to improving the rigor and consistency of investment appraisal, portfolio prioritization and project management is an excellent sign of increasing attention to IT governance.
"Although many of the benefits of IT PPM will appear to be nonfinancial, ultimately they will contribute to improving the financial outcomes of the organization. There appears to be a strong correlation between IT PPM and a reduction in project-related problems and performance. A well-managed portfolio will support the need for agility and help to drive exceptional performance, neither of which happens by accident," said Jan Duffy, EMEA research director, IDC Government Insights.
Table of Contents
IDC Government Insights Opinion
In This Study
Table: IT PPM Feature and Functionality Guideline