This IDC Government Insights study provides top 10 IT market predictions for the Middle East and Africa (MEA), with the aim of helping government organizations and suppliers in the region make informed decisions. It addresses key issues, conditions, and challenges that government officials and organizations must address as they perform their roles and meet their responsibilities in terms of IT strategic planning, investment decision making, and technology program delivery.
"IT spending among MEA governments is set to continue growing in 2012, with investments highly focused on improving service delivery and engendering trust among citizens, while also deriving the best value from investments. This push will lead government CIOs to evaluate completely new ways of delivering value through IT. As a result, we expect further investments into IT game changers, such as virtualization, cloud, mobility, and online social media solutions, from governments across the region in the coming year." - Senior Research Analyst Mukesh Chulani, IDC Government Insights Middle East, Turkey, and Africa
Table of Contents
Predictions
In This Study
Situation Overview
Future Outlook
Prediction 1: MEA Governments Will Continue to Increase IT Spending Levels, But the Focus Will Be on Cost Optimization and Improving Operational Efficiency
Prediction 2: Civil Action by Citizens Will Provide an Impetus for MEA Governments to Accelerate Their Efforts to Deliver Electronic Services
Prediction 3: Focus Will Increase on Utilizing IT to Improve Transparency and Engender Trust Among Citizens
Prediction 4: The Mobile Phone Will Be a New Frontier for Government Outreach to Citizens
Prediction 5: Due to Public Sector Financing Gaps, the Private Sector Will Play a Greater Role in Infrastructure Investments
Prediction 6: Virtualization Will Be at the Forefront of Governments' Planned IT Projects in the Coming Year
Prediction 7: Governments Will Continue to Evaluate the Applicability of Cloud Computing, with Interest Initially Focused on Private Cloud Solutions
Prediction 8: Governments Will Continue to Face the Problematic Issue of Limited IT Skills
Prediction 9: Governments Will Take a Much More Serious Approach to IT Security
Prediction 10: "If You Can't Beat Them …" - MEA Governments Will Start to Leverage Online Social Media as a Platform for Citizen Engagement
Essential Guidance
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Related Research
Synopsis
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