2012年的西歐各國政府10大預測

Western Europe Government 2012 Top 10 Predictions

出版商	IDC Government Insights
出版日期	2012年01月	商品編碼	228419
內容資訊	英文 Pages: 17
價格	US $ 4500 PDF by E-mail (Single user license)

簡介
目錄
相關商品

2012年的西歐各國政府10大預測 是由出版商IDC Government Insights在2012年01月所出版的。這份英文市場調查報告書包含Pages: 17 價格從美金4500起跳。

簡介

經營效率、計畫實績的結果、透過新服務管道的服務提供能力，為IT投資的關鍵。這些需求要求持續的策略改革、高度重視的IT解決方案和服務投資、代理機構與政府間的合作、以及與IT廠商的新夥伴架構。西歐各國的政府在2012年將縝密討論具智慧化目標的IT營運。

本報告，針對2012年西歐各國政府的相關10大預測，由下列摘要形式闡述。

預測

關於本調查

概況

IT的提供
IT的採購與委託
情報管理

今後展望

政府不得棄市民於不顧
智慧傳送
預測1：在西歐於2012年政府的私有雲端服務將戲劇性增加
預測2：對低成本與談性擴大的認識提高政府對開放來源軟體使用的關注
預測3：緊縮持續之中，在政府的所有層級和公共機關、部門、機能等，共有服務的導入將以各種形態和規模大幅增加
預測4：過去為綠色IT代表的虛擬化與整合被視為資源使用的最適化和成本削減的關鍵，政府被期待能削減多數的伺服器和資料中心
預測5：對BPO的關注在歐洲政府間擴大，特別是在很明顯的成本節約上
預測6：政府持續修改採購・委任的規定和ICT，而相關服務將受到創新的資金調度、多重合資企業、現金支付、跨代理機構契約等的變化所影響
預測7：為將不適切公共部門的支出危機降到最低，2012年期待更多針對以優先順序為基礎的可測量結果的支付型契約
預測8；雲端運算的使用擴大，為確保所需服務皆有涵蓋，將會花費更多時間在檢視服務等級的合意契約
智慧情報管理
預測9：數位情報量持續成長，但在變化的技術與威脅的成熟雙雙進展的世界，政府對此資料的組織化、管理、確保的投資順位提高並持續擴大
預測10：政府將發展簡易存取和分析資料與內容的計畫，以支援更佳服務與、社會保障・醫療・教育服務與資源的最適分配

主要建議

參考資料

Operational efficiency, program performance outcomes, and services delivery capabilities via new and emerging service channels are the keys to IT investments. These demands require continual strategy innovations, highly focused IT solutions and services investment, collaboration across agencies and governments, and new partnering schemes with IT vendors. Tight budgets are the new normal. In 2012 governments in Western Europe will take a hard look at IT operations with the goal of becoming smarter. The three themes that frame our top 10 predictions for this year are focused on answering the multidimensional question of what makes government IT smart.

"As governments across Western Europe embark on strategies to improve their economic situation, they will be forced to engage in a delicate balancing act," said Jan Duffy, research director, IDC Government Insights. "Firstly, markets must be convinced that governments are actually reducing the gap between revenue and costs, secondly, using reserves to plug the gap will prove to be a short-term solution at best, and more money must be injected into the economy. Thirdly, even as services are cut and governments decide what their priorities are and what they can cut, voters must be convinced that governments understand their pain."

Predictions

In This Study

Situation Overview

IT Delivery
IT Procurement and Commissioning
Information Management

Future Outlook

Governments Must Not Leave the Citizen Behind
Smart Delivery
Prediction #1: In Western Europe 2012 will see a dramatic increase in government use of private cloud services
Prediction #2: The perception of lower cost and increased flexibility will drive greater government interest in the use of open source software in 2012
Prediction #3: As the belt-tightening continues there will be a marked increase in the adoption of shared services in many shapes and sizes at all levels of government, across all public sector organizations, departments, and functions
Prediction #4: Once the poster-child of green IT, virtualization and consolidation are now considered key to optimized resource use and cost reduction and we expect governments to accelerate the reduction in the number of servers and datacenters
Prediction #5: Interest in BPO will increase across governments in Europe, particularly if there are obvious cost savings
Smart Procurement and Commissioning
Prediction #6: Governments will continue to rewrite the procurement and commissioning rules and ICT and related services will be subjected to changes including innovative funding, multiparty joint ventures, pay as you go, and cross-agency contracts
Prediction #7: To minimize the risk of inappropriate public sector spending, in 2012 we expect to see more contracts based on payment for priority-based measurable outcomes
Prediction #8: Increased use of cloud computing will require more time to be spent on reviewing the terms and conditions of service-level agreements to ensure needed services are properly covered
Smart Information Management
Prediction #9: The volume of digital information will continue to grow but, in a world of changing technologies and increasing threat sophistication, government investment in organizing, managing, and securing this data will receive high priority and continue to increase
Prediction #10: Governments will develop plans that allow for easy access and analysis of both data and content to better support the most appropriate distribution of social, healthcare, and educational services and resources