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市場調查報告書

電子帳單與電子付款(EBPP)服務的全球市場

Electronic Bill Presentment and Payment (EBPP)

出版商 Global Industry Analysts, Inc. 商品編碼 134257
出版日期 內容資訊 英文 188 Pages
商品交期: 最快1-2個工作天內
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電子帳單與電子付款(EBPP)服務的全球市場 Electronic Bill Presentment and Payment (EBPP)
出版日期: 2017年02月01日 內容資訊: 英文 188 Pages
簡介

本報告詳細分析電子帳單與電子付款(EBPP)服務的全球市場。此外,將市場以美國、加拿大、歐洲、以及其他地區等區域別進行分類,加入綜合觀點的個別市場分析。本報告進行2013年至2020年每年的市場評估及市場預測,並呈現過去7年的市場分析資料。並提供全球79間主要企業及利基企業的企業簡介。

第1章 序論、調查方法及產品定義

  • 調查可信度與報告範圍
  • 免責聲明
  • 數據解析與報告層級
    • 定量分析技法與分析
  • 產品定義與調查範圍

第2章 報告摘要

  • 市場概要與動向
    • 網路經濟的急速擴大:基本的市場成長促進因素
    • 市場機會指標
    • 網路安全的發展:電子帳單業務成長的必要條件
    • 可上網的智慧型手機使用擴展,促進行動電話上電子付款的普及
    • 支援顧客自助服務的基礎設施普及成為EBPP普及的徵兆
    • EBPP:市場概要
    • 重要統計資料調查結果
    • EBPP的重要優點加速全球EBPP的導入
    • e-Billing:以做為具高競爭力的顧客服務策略而興起
    • 對環境永續性的關注高漲,進而推動EBPP
    • 轉換成無紙化業務環境成為e-Billing的商業機會
    • 電子帳單獲得關注
    • SMS(簡訊服務)電子帳單急速普及
    • ATM興起做為電子支付的媒體
    • SMB(中小企業):對EBPP來說是新興且有利可圖的客戶群
    • 整合電子帳單資料與顧客分析的話,將打開新的商業機會
    • e-Billing導入宣傳活動有助市場成長
    • 妨礙EBPP大範圍普及的課題
    • EBPP成功導入的重要討論項目
    • EBPP:並非完全取代紙本文件
    • 市場展望
  • EBPP - 服務概要
    • 電子帳單與電子付款 (EBPP)
    • 以終端使用者/顧客觀點來看EBPP的優點
    • 以請款者觀點來看EBPP的優點
    • 對銀行和匯款業者來說的EBPP優點
    • EBPP的構成要素
    • 電子帳單
    • 電子帳單的郵寄
    • EBPP導入時的相關人士
    • 代表性的B2C電子帳單提示模式
    • 請款者直接提示方式/直接EBPP
    • 採取請款者直接提示EBPP解決方案時的額外贈禮
    • 請款書整合業模式
    • 請款書整合業模式的各種型態
    • 利用管理服務供應商(MSP)的請款書直接提示模式
    • MSP模式與全整合型請款書整合業模式的相似點
    • 利用MSP的請款書直接提示模式的獨特特徵
    • 各種請款書提示模式 - 關注參數比較
    • C2B電子付款方式選擇
    • 代表性的C2B電子付款模式
    • 各種付款方式的解說
  • 新產品/新服務
  • 近期業界動向
  • 主要企業
  • 全球市場展望
  • 第3章 地區市場
  • 美國
  • 加拿大
  • 歐洲
  • 其他地區

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目錄
Product Code: MCP-1846

This report analyzes the worldwide markets for Electronic Bill Presentment and Payment (EBPP) in number of B2C electronic bills generated. The report provides separate comprehensive analytics for the US, Canada, Europe, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Also, a six-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 83 companies including many key and niche players such as -

ACI Worldwide
Bottomline Technologies, Inc.
Communications Data Group
CSG Systems International, Inc.
Discover Financial Services

Table of Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

  • Study Reliability and Reporting Limitations
  • Disclaimers
  • Data Interpretation & Reporting Level
    • Quantitative Techniques & Analytics
  • Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW

  • Electronic Bill Presentment & Payment: Strongly Founded on Next Generation Internet Economy
    • Table 1: Rapid Penetration of Internet Provides the Foundation for the Commercial Success of Electronic Billing: Breakdown of Number of Internet Users (In Million) by Region for Years 2013 & 2016 (includes corresponding Graph/Chart)
    • Table 2: Growth in Average Internet Speeds Makes Electronic Bill Presentment & Payment Commercially Viable and Rewarding From a User Experience Perspective: Breakdown of Internet Speeds (In Mbps) in Select Countries Worldwide for the Years 2014 & 2016 (includes corresponding Graph/Chart)
  • Market Overview
  • Key Benefits of EBPP Driving Adoption Worldwide
    • Convenience & Mobility
    • Increased Savings & Cost-Effectiveness
    • Streamlined Billing Workflow
    • Enhanced Transparency
    • Higher Banking Fees for Conventional Services
  • Noteworthy Market Trends, Drivers & Challenges
  • Outsourced EBPP Services Gain in Popularity
  • Political Focus on Exerting Strong Fiscal Controls to Curb Tax Evasion & Fraud Drives the Emergence of Latin America as the World's Largest Market for E-Billing
  • The Rise of Customer Self-Service Tilts EBPP Technologies into the Mass Adoption Stage
    • Table 3: Emergence of Customer Experience as the New Battlefield & the Ensuing Focus on Self-Service to Benefit Adoption of Self-Care e-Billing: Respondent Opinions on the Importance of Self-Service (includes corresponding Graph/Chart)
  • Intuitive Design of Electronic Bills: Vital to the Success of Bill Presentment ...
  • SMS Bill Presentment Soars in Popularity
  • ATMs Emerge as a Medium of Electronic Payment
  • SMBs: An Emerging & Lucrative Customer Cluster for EBPP
  • Convergence of Billing with Customer Analytics Opens a New Window of Opportunity
  • Launch of e-Bill Adoption Campaigns to Benefit Market Growth
  • Key Macro Forces Driving Market Growth
    • Global Efforts to Go Cashless Confers Policy Led Stability to the Growth of Electronic Bill Presentment and Payment Solutions
    • Table 4: Rapid Progress Towards a Cashless Society Provides Opportunities On a Platter for Electronic Bill Presentment and Payment: Global Non-Cash Transactions (In Billion) by Geographic Region for the Years 2014 & 2016 (includes corresponding Graph/Chart)
    • Rapid Growth in eCommerce & mCommerce Spurs Consumer Appetite for Electronic Payment
    • Table 5: The 24% Projected Growth in B2C eCommerce Sales by 2017 to Spur Opportunities for Electronic Bill Presentment and Payment: Global B2C E-Commerce Sales (in US$ Billion) by Geographic Region for the Years 2015 and 2017E (includes corresponding Graph/Chart)
    • Rapid Mobile Broadband Penetration Provides the Platform for Future Growth
    • Table 6: Growing Number of Mobile Broadband Users to Play a Pivotal Role in Expanding the Addressable Market Opportunity for Mobile Payment Solutions: Global Active Mobile Broadband Subscriptions (In Million) & Breakdown of Active Mobile-Broadband Subscriptions per 100 People by Region for the Years 2014 & 2016
    • Developments in Internet Security: A Prerequisite for the Growth of eBilling & Payment
    • Table 7: Robust Spending On Cyber Security Hardware, Software, and Services Infuses Customer Confidence in the Electronic Payment Ecosystem & Encourages Wider Adoption of E-Billing Solutions: Global Market for Cyber Security (In US$ Million) by Geographic Region for the Year 2016 & 2022 (includes corresponding Graph/Chart)
    • Increasing Use of Internet Enabled Smartphones Encourages Bill Payment through Mobile Phones
    • Table 8: Continued Strong Growth in Smartphone Sales Supported by Rapid Penetration of Mobile Broadband to Make E-Payments One of the Most Commonly Performed Tasks On Smartphones: Global Sales of Smartphones (In 000s) by Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
    • Developments in Mobile Wallet & Payment Apps to Richly Support Growth of Electronic Payments
    • Table 9: Development of the Mobile Wallet Ecosystem Actively Accelerates Electronic Bill Payment Behavior: World Market for Mobile Wallet (In US$ Million) by Geographic Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
    • Growing Focus on Environmental Sustainability to Benefit EBPP
  • Challenges Impeding Wider Adoption of EBPP
    • Underdeveloped Internet Infrastructure in Developing Markets
    • Bandwidth Limitations Limit EBPP Potential
    • Inherent limitations of SMS System: A Serious Cause of Concern
    • Lack of Common Standards
  • Key Considerations for Successful Implementation of EBPP
    • EBPP: Not a Complete Replacement for Paper
  • Market Outlook

2. EBPP - THE SERVICE OVERVIEW

  • Electronic Bill Presentment & Payment (EBPP)
  • Benefits of EBPP from End-User/Customer's Perspective
  • Benefits of EBPP from Biller's Perspective
  • Benefits of EBPP to Banks and Remittance Processors
  • Components of EBPP
  • Electronic Bill Presentment
    • Push Method
    • Pull Method
    • Multi-Channel Method
  • Electronic Bill Payment
  • Electronic Bill Posting
  • Parties Involved in Implementing EBPP
  • Billers
  • End-users/Consumers
  • Bill Consolidator
  • Banks/Financial Institutions
  • Agents/Intermediaries
    • Biller Payment Provider
    • Biller Service Provider
    • Customer Service Provider
    • Customer's Payments Provider
    • Effectiveness of Billing and Payment Processes
  • Typical Business-to-Consumer (B2C) Bill Presentment Models
  • Biller-Direct/ Direct EBPP
    • Advantages
    • Disadvantages
  • Perquisites For Implementing Biller-direct EBPP Solution
  • Consolidator Model
    • Advantages
    • Disadvantages
  • Variations of Consolidator Model
  • Thin Consolidator
  • Thick Consolidator
  • Personal Consolidator
  • Biller-direct Managed Services Provider (MSP) Model
  • Similarities in MSP and Thick Consolidator Models
  • Distinct Features of Biller-Direct MSP Model
    • Bill Presentment Models - Comparison on Select Parameters
  • Consumer-to-Business (C2B) Payment Choices
  • Typical C2B Bill Payment Models
  • Direct Model
  • Indirect Model
  • Exposition of Different Payment Instruments
  • Automated Clearing House (ACH)
  • Credit Cards
  • Debit Cards
  • Checks

3. PRODUCT/SERVICE LAUNCHES

  • WaterSmart Software Introduces Electronic Presentment & Payment Solution
  • Jack Henry & Associates Launches New Electronic Bill Presentment & Payment Solution
  • MEPS Unveils New Electronic Bill Payment Solution in Jordan
  • PayFort Introduces Saudi Payments Option
  • RedFin Launches Web-based EBPP Platform
  • Soft-ex Communications Introduces Online Bill Presentment & Analytics Solution

4. RECENT INDUSTRY ACTIVITY

  • AGS Transact Technologies Collaborates with ACI Worldwide
  • ACI Partners with Turkish Bank UK
  • ACI Worldwide Partners with VocaLink
  • ACI Worldwide Collaborates with Raphaels Bank
  • Invoice Cloud Takes Over Metropolitan Communications
  • Magyar Telekom Terminates Tavszamla EBPP Service and Joins Dijnet
  • Invoice Cloud Takes Over Majority Stake in ImageVision.net
  • ebpSource Partners with Infomax Systems Solutions and Services
  • Consortium of Financial Investors Takes Over Fawry
  • ACI Worldwide to Acquire PAY.ON
  • ACI Worldwide Forms Partnership with LD Systems

5. FOCUS ON SELECT PLAYERS IN THE EBPP ECOSYSTEM

  • ACI Worldwide (US)
  • Bottomline Technologies, Inc. (US)
  • Communications Data Group (US)
  • CSG Systems International, Inc. (US)
  • Discover Financial Services (US)
  • ebpSource Limited (UK)
  • eBillingHub (US)
  • Enterprise jBilling Software Ltd. (Canada)
  • Fiserv, Inc. (US)
  • FIS (USA)
  • Jack Henry & Associates (US)
  • Jopari Solutions, Inc. (USA)
  • Monitise Group Limited (UK)
  • MasterCard (US)
  • Pagero AB (Sweden)
  • PayPal, Inc.
  • RDM Corporation (Canada)
  • SIX Payment Services Ltd. (Switzerland)
  • Sorriso Technologies, Inc. (US)
  • Striata (US)
  • Visa, Inc. (US)
  • CyberSource Corporation (US)

6. GLOBAL MARKET PERSPECTIVE

    • Table 10: World Recent Past, Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 11: World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, Latin America, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for Years 2009 through 2014 (includes corresponding Graph/Chart)
    • Table 12: World 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Number of Business-to-Consumer (B2C) Electronic Bills Generated for US, Canada, Europe, Latin America, and Rest of World Markets for Years 2009, 2016 & 2022 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES

  • A. Market Analysis
    • Outlook
    • Popular Bill Presentment and Payment Models in Review
      • Consolidator Bill Presentment Model to Outstrip Biller-Direct
      • Multiple Payment Options At Consumer Disposal
    • Electronic Billing - A Greener Alternative
    • EBPP Gaining Ground in Utility Sector
    • Service Launches
    • Strategic Corporate Developments
    • Select Key Players
  • B. Market Analytics
    • Table 13: US Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to- Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 14: US Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

2. CANADA

  • A. Market Analysis
    • Outlook
    • Select Key Players
  • B. Market Analytics
    • Table 15: Canada Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 16: Canada Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

3. EUROPE

  • A. Market Analysis
    • Outlook
    • Key Statistics
    • Table 17: European E-Invoicing Market (2014 & 2016): Percentage Breakdown of Transfer of Electronic Bill Volume by Business Model (includes corresponding Graph/Chart)
    • Table 18: Number of E-Invoicing Network Operators in Europe for the Years 2014 and 2016 (includes corresponding Graph/Chart)
    • Strategic Corporate Developments
    • Select Key Players
  • B. Market Analytics
    • Table 19: European Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 20: European Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

4. LATIN AMERICA

  • A. Market Analysis
    • Outlook
  • B. Market Analytics
    • Table 21: Latin American Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 22: Latin American Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

5. REST OF WORLD

  • A. Market Analysis
    • Outlook
    • Service Launches
    • Strategic Corporate Developments
    • A Key Player
  • B. Market Analytics
    • Table 23: Rest of World Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2015 through 2022 (includes corresponding Graph/Chart)
    • Table 24: Rest of World Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2009 through 2014 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE

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