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市場調查報告書

電子帳單與電子付款(EBPP)服務的全球市場

Electronic Bill Presentment and Payment (EBPP)

出版商 Global Industry Analysts, Inc. 商品編碼 134257
出版日期 內容資訊 英文 165 Pages
商品交期: 最快1-2個工作天內
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電子帳單與電子付款(EBPP)服務的全球市場 Electronic Bill Presentment and Payment (EBPP)
出版日期: 2014年06月01日 內容資訊: 英文 165 Pages
簡介

本報告詳細分析電子帳單與電子付款(EBPP)服務的全球市場。此外,將市場以美國、加拿大、歐洲、以及其他地區等區域別進行分類,加入綜合觀點的個別市場分析。本報告進行2013年至2020年每年的市場評估及市場預測,並呈現過去7年的市場分析資料。並提供全球79間主要企業及利基企業的企業簡介。

第1章 序論、調查方法及產品定義

  • 調查可信度與報告範圍
  • 免責聲明
  • 資料解釋與報告層級
    • 定量分析技法與分析
  • 產品定義與調查範圍

第2章 報告摘要

  • 市場概要與動向
    • 網路經濟的急速擴大:基本的市場成長促進因素
    • 市場機會指標
    • 網路安全的發展:電子帳單業務成長的必要條件
    • 可上網的智慧型手機使用擴展,促進行動電話上電子付款的普及
    • 支援顧客自助服務的基礎設施普及成為EBPP普及的徵兆
    • EBPP:市場概要
    • 重要統計資料調查結果
    • EBPP的重要優點加速全球EBPP的導入
    • e-Billing:以做為具高競爭力的顧客服務策略而興起
    • 對環境永續性的關注高漲,進而推動EBPP
    • 轉換成無紙化業務環境成為e-Billing的商業機會
    • 電子帳單獲得關注
    • SMS(簡訊服務)電子帳單急速普及
    • ATM興起做為電子支付的媒體
    • SMB(中小企業):對EBPP來說是新興且有利可圖的客戶群
    • 整合電子帳單資料與顧客分析的話,將打開新的商業機會
    • e-Billing導入宣傳活動有助市場成長
    • 妨礙EBPP大範圍普及的課題
    • EBPP成功導入的重要討論項目
    • EBPP:並非完全取代紙本文件
    • 市場展望
  • EBPP - 服務概要
    • 電子帳單與電子付款 (EBPP)
    • 以終端使用者/顧客觀點來看EBPP的優點
    • 以請款者觀點來看EBPP的優點
    • 對銀行和匯款業者來說的EBPP優點
    • EBPP的構成要素
    • 電子帳單
    • 電子帳單的郵寄
    • EBPP導入時的相關人士
    • 代表性的B2C電子帳單提示模式
    • 請款者直接提示方式/直接EBPP
    • 採取請款者直接提示EBPP解決方案時的額外贈禮
    • 請款書整合業模式
    • 請款書整合業模式的各種型態
    • 利用管理服務供應商(MSP)的請款書直接提示模式
    • MSP模式與全整合型請款書整合業模式的相似點
    • 利用MSP的請款書直接提示模式的獨特特徵
    • 各種請款書提示模式 - 關注參數比較
    • C2B電子付款方式選擇
    • 代表性的C2B電子付款模式
    • 各種付款方式的解說
  • 新產品/新服務
  • 近期業界動向
  • 主要企業
  • 全球市場展望
  • 第3章 地區市場
  • 美國
  • 加拿大
  • 歐洲
  • 其他地區

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目錄
Product Code: MCP-1846

This report analyzes the worldwide markets for Electronic Bill Presentment and Payment in number of B2C electronic bills generated. The report provides separate comprehensive analytics for the US, Canada, Europe, and Rest of World. Annual estimates and forecasts are provided for the period 2013 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 79 companies including many key and niche players such as -

ACI Worldwide
Bottomline Technologies, Inc.
Billentis
Communications Data Group
CSG Systems International, Inc.

Table of Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

  • Study Reliability and Reporting Limitations
  • Disclaimers
  • Data Interpretation & Reporting Level
    • Quantitative Techniques & Analytics
  • Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW & TRENDS

  • Proliferation of Internet Economy: A Fundamental Growth Driver
  • Opportunity Indicators
    • Table 1: Number of Internet Users Worldwide (in Million) and Penetration Percentage for Years 2001, 2011 & 2013 (includes corresponding Graph/Chart)
    • Table 2: World Internet Economy (2013): Percentage Share Breakdown of Number of Internet Users by Country (includes corresponding Graph/Chart)
    • Table 3: Worldwide Internet Penetration Rates (%) by Region: January 2014 (includes corresponding Graph/Chart)
    • Rapid Mobile Broadband Penetration Provides the Platform for Future Growth
    • Table 4: Global Mobile Broadband Subscriptions (in Million) in Developed and Developing Countries: January 2014 (includes corresponding Graph/Chart)
    • Table 5: Worldwide Mobile Broadband Penetration Rate (%) by Region: January 2014 (includes corresponding Graph/Chart)
  • Developments in Internet Security: A Prerequisite for the Growth of eBilling
  • Increasing Use of Internet Enabled Smartphones Encourages Bill Payment through Mobile Phones
  • The Rise of Customer Self-Service Infrastructure Bodes Well for EBPP
  • Electronic Bill Presentment & Payment (EBPP): Market Overview
  • Key Statistical Findings
    • Table 6: Global Non-Cash Transaction Volumes (In Million) for the Years 2013 & 2015: Breakdown by Type of Transaction (includes corresponding Graph/Chart)
    • Table 7: Bill Payment Behavior of Internet Connected Households (2013): Percentage Breakdown of Households by Preferred Mode of Payment (includes corresponding Graph/Chart)
    • Table 8: Global Non-Cash Transactions (2013): Percentage Share Breakdown of Number of Transactions by Geographic Region (includes corresponding Graph/Chart)
  • Key Benefits of EBPP Driving Adoption Worldwide
  • Convenience & Mobility
  • Increased Savings & Cost-Effectiveness
  • Streamlined Billing Workflow
  • Enhanced Transparency
  • Higher Banking Fees for Conventional Services
  • e-Billing: Emerges as a Competitive Customer Service Strategy
  • Growing Focus on Environmental Sustainability to Benefit EBPP
  • Migration to Paperless Work Environment Spells Opportunities for e-Billing
  • Bill Presentment Gains in Prominence
  • SMS Bill Presentment Soars in Popularity
  • ATMs Emerge as a Medium of Electronic Payment
  • SMBs: An Emerging & Lucrative Customer Cluster for EBPP
  • Convergence of Billing with Customer Analytics Opens a New Window of Opportunities
  • Launch of e-Bill Adoption Campaigns to Benefit Market Growth
  • Challenges Impeding Wider Adoption of EBPP
  • Underdeveloped Internet Infrastructure in Developing Markets
  • Bandwidth Limitations Limit EBPP Potential
  • Inherent limitations of SMS System: A Serious Cause of Concern
  • Lack of Common Standards
  • Key Considerations for Successful Implementation of EBPP
  • EBPP: Not a Complete Replacement for Paper
  • Market Outlook

2. EBPP - THE SERVICE OVERVIEW

  • Electronic Bill Presentment & Payment (EBPP)
  • Benefits of EBPP from End-User/Customer's Perspective
  • Benefits of EBPP from Biller's Perspective
  • Benefits of EBPP to Banks and Remittance Processors
  • Components of EBPP
  • Electronic Bill Presentment
    • Push Method
    • Pull Method
    • Multi-Channel Method
  • Electronic Bill Payment
  • Electronic Bill Posting
  • Parties Involved in Implementing EBPP
  • Billers
  • End-users/Consumers
  • Bill Consolidator
  • Banks / Financial Institutions
  • Agents/Intermediaries
    • Biller Payment Provider
    • Biller Service Provider
    • Customer Service Provider
    • Customer's Payments Provider
    • Effectiveness of Billing and Payment Processes
  • Typical Business-to-Consumer (B2C) Bill Presentment Models
  • Biller-Direct/ Direct EBPP
    • Advantages
    • Disadvantages
  • Perquisites For Implementing Biller-direct EBPP Solution
  • Consolidator Model
    • Advantages
    • Disadvantages
  • Variations of Consolidator Model
  • Thin Consolidator
  • Thick Consolidator
  • Personal Consolidator
  • Biller-direct Managed Services Provider (MSP) Model
  • Similarities in MSP and Thick Consolidator Models
  • Distinct Features of Biller-Direct MSP Model
  • Bill Presentment Models - Comparison on Select Parameters
  • Consumer-to-Business (C2B) Payment Choices
  • Typical C2B Bill Payment Models
  • Direct Model
  • Indirect Model
  • Exposition of Different Payment Instruments
  • Automated Clearing House (ACH)
  • Credit Cards
  • Debit Cards
  • Checks

3. PRODUCT/SERVICE LAUNCHES

  • Official Payments Introduces E-Bill Presentment Service
  • FirsTech Launches Fusion EBPP platform
  • SmartPay Adds Convenience & Surcharge Fee Options to Its Payment Solution
  • Billtrust Unveils Updated Version of Invoice Gateway-EIPP Platform
  • TransCentra Unveils New Billing & Payment Solution
  • PPG Industries Industrial Unveils Electronic Billing Facility for Its Customers
  • Migrate Mulls Introduction of E-billing Solutions in Ecuador and Peru markets
  • Bank of East Asia Introduces EBPP Services for Corporate Cyberbanking and Cyberbanking Customers
  • QuickWater (TAK Technology, Inc.) to Introduce Singular Payments Powered fully integrated bill presentment & payment module
  • UnitedHealthcare Unveils Electronic Bill-Payment Service
  • BlueKite Unveils Trans-Border Bill Payment Service in Panama, Nicaragua and Ecuador
  • BATELCO Introduces eDebit Online Payment System
  • NIBSS Introduces NIBSS e-BILLLspay and Automated Direct Debit (ADD) Electronic Bill Payment Systems
  • Harland Financial Solutions Extends Electronic Funds Transfer (EFT) Product Portfolio
  • Western Union Upgrades its Speedpay Electronic Bill Payment Service
  • Webster Bank Launches eChecking Account
  • HDFC Bank Introduces Credit/Debit Card Based Mobile Payment Service

4. RECENT INDUSTRY ACTIVITY

  • Paymentus Completes Acquisition of Tele-Works, Inc.
  • Emerging Markets Payments and Madfoo3atCom for Electronic Payments Secure Order to Develop Jordan's Electronic Bill Presentment and Payment (EBPP) System
  • Ingenico Completes Ogone Acquisition
  • ACI Worldwide Set to Acquire Official Payments
  • TA Associates Concludes Majority Recapitalization of BluePay Processing, Inc
  • IBT and Payveris Enter Into Partnership to Provide Online Services
  • Harland Financial Solutions Reports Major Electronic Bill Presentment and Payment Deals
  • AvidXchange and Comdata Corporation Enter into Strategic Partnership
  • Union Bank Chooses Aliaswire & DirectBiller Platforms for Banks Total Biller Solution
  • Bank of America Renews Agreement with Fiserv for EBPP Services
  • TA Associates Acquires Minority Stake in BillDesk
  • MasterCard and VersaPay Enter Into an Strategic Alliance Agreement
  • BillingTree Enters into partnership With BestBill to Broaden Payment Options
  • Blackstone Technology Group Enters Into Partnership with Pageonce to Extend Pageonce to Utility Companies
  • SmartPay Reports Addition of Hiway Express Gas Station and Mel Roth Oil Co Inc. to its Extended Customer Base
  • ESI Healthcare Business Solutions and InstaMed Enter Into Partnership to Provide Electronic Healthcare Payment Solutions
  • Century Bank to Use Invoice Cloud for Providing EBPP Services
  • VersaPay and Wave Accounting Partner to Provide Electronic Payment Services for Wave Payroll
  • API Partners With NBS to Extend EBPP Service to NBS Customers
  • Wholesale Carrier Services Renews Contract With IDI Billing Solutions for CostGuard(r) and OnlineBill(r) Solutions

5. FOCUS ON SELECT PLAYERS IN THE EBPP ECOSYSTEM

  • ACI Worldwide (US)
  • Bottomline Technologies, Inc. (US)
  • Billentis (Switzerland)
  • Communications Data Group (US)
  • CSG Systems International, Inc. (US)
  • Discover Financial Services (US)
  • ebpSource Limited (UK)
  • eBillingHub (US)
  • Enterprise jBilling Software Ltd. (Canada)
  • Fiserv, Inc. (US)
  • FIS (USA)
  • IDI Billing Solutions (US)
  • Jack Henry & Associates (US)
  • Monitise Group Limited (UK)
  • MasterCard (US)
  • Oxigen Services India Pvt. Ltd (India)
  • Pagero AB (Sweden)
  • PayPal, Inc.
  • RDM Corporation (Canada)
  • Sorriso Technologies, Inc. (US)
  • SIX Payment Services Ltd. (Switzerland)
  • Visa, Inc. (US)
  • CyberSource Corporation (US)

6. GLOBAL MARKET PERSPECTIVE

    • Table 9: World Recent Past, Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2013 through 2020 (includes corresponding Graph/Chart)
    • Table 10: World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - US, Canada, Europe, and Rest of World Markets Independently Analyzed with Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for Years 2006 through 2012 (includes corresponding Graph/Chart)
    • Table 11: World 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Number of Business-to-Consumer (B2C) Electronic Bills Generated for US, Canada, Europe, and Rest of World Markets for Years 2006, 2014 & 2020 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES

  • A. Market Analysis
    • Outlook
    • Popular Bill Presentment and Payment Models in Review
      • Consolidator Bill Presentment Model to Outstrip Biller-Direct
      • Multiple Payment Options At Consumer Disposal
    • Electronic Billing - A Greener Alternative
    • EBPP Gaining Ground in Utility Sector
    • Recent Industry Activity
    • Service Launches
    • Key Players
  • B. Market Analytics
    • Table 12: US Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to- Consumer (B2C) Electronic Bills Generated in Million for the Years 2013 through 2020 (includes corresponding Graph/Chart)
    • Table 13: US Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2006 through 2012 (includes corresponding Graph/Chart)

2. CANADA

  • A. Market Analysis
    • Outlook
    • Recent Industry Activity
    • Key Players
  • B. Market Analytics
    • Table 14: Canada Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2013 through 2020 (includes corresponding Graph/Chart)
    • Table 15: Canada Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2006 through 2012 (includes corresponding Graph/Chart)

3. EUROPE

  • A. Market Analysis
    • Outlook
    • Recent Industry Activity
    • Key Players
  • B. Market Analytics
    • Table 16: European Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2013 through 2020 (includes corresponding Graph/Chart)
    • Table 17: European Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2006 through 2012 (includes corresponding Graph/Chart)

4. REST OF WORLD

  • A. Market Analysis
    • Outlook
    • Recent Industry Activity
    • Service Launches
    • Key Players
  • B. Market Analytics
    • Table 18: Rest of World Recent Past, Current and Future Analysis for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2013 through 2020 (includes corresponding Graph/Chart)
    • Table 19: Rest of World Historic Review for Electronic Bill Presentment and Payment (EBPP): Number of Business-to-Consumer (B2C) Electronic Bills Generated in Million for the Years 2006 through 2012 (includes corresponding Graph/Chart)
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